SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The perfect watch works perfectly❤❤❤ Delivery is very fast
This is the second watch as a gift, mother, now to his wife, all satisfied synchronized with both honor and Samsung
Like the description, I get to chile fast. Recommended
Watch is a great, all comply with the description, extra nice bracelet, wife satisfied and is the most important. Shipping rapid, recommend salesman and shop.
Delivered in 2 weeks, everything corresponds to the claimed
Delivery is fast enough, the courier brought the package home. The clock looks decent, the functionality is large. The resolution is normal, pairing with the phone through the app is good. The store put the gift, thank you. I recommend a watch and a seller.
Good smart watch for little money.
Zegarek bardzo ładny, ma dużo funkcji. Super jest to, ze można ustawić swoje zdjęcie na ekran główny. Łączy się z IPhone. Aplikacja, która obsługuje zegarek jest bardzo czytelna. Super, ze jest opcja ustawienia języka polskiego w menu. Bransoleta solidna z możliwością ustawienia odpowiedniej długości. Jedyny minus to to, ze nieprawidłowo liczy spalone kalorie podczas uprawiania sportu. Po 2h jazdy na rowerze pokazywał, ze spaliłam 18 kcal, co raczej nie jest prawdopodobne. Nieprawidłowo tez pokazuje czas snu. Ogólnie jestem zadowolona i polecam zegarek jeśli ktoś szuka czegoś eleganckiego i funkcjonalnego.
Am primit produsul. Foarte mulțumit funcționează corect.
Works like please. Applique tight medium-translation hoooyove, but same product at this price is a good buy. Mega fast shipping from Poland.
Very nice quality
The watch is just super, this is the second my order of such watches, the first I bought myself, and the second now I bought my husband for a gift, all as in the description description the battery holds a week, on the screen saver (Dial) you can put any photo, delivery to Belarus two weeks, I recommend to everyone, buy will not regret 10000000000
Arrived super fast, beautiful, very well packed, thanks for the gift
I am pleasantly zaskoczona. Very cool watch. Great made. See how will the sprawował
All super smoothly and fast.
More beautiful than I expected. Can purchase without fear
Goods consistent with the description
Shipping fast. Came in 7 days, completely discharged. Put on charge, later I will add feedback. Yes, the store put the bracelet as a gift. Thank you, little thing, but nice. I recommend the seller.
Still won toast!! Loved
Non-caustic leotard yo
Shipping fast way. Work well, just Manual? Korean alphabet version Ian Busin ㅜ Character is global version with 뜹.
The watch is excellent. Functions work great. ההוראות power were מאד small וקשות for reading. Strap frayed within week ונראית really no good. As if this watch old. This ציער me מאד. Bought it as gift והתאכזבתי.
In five days delivered. Gift put. Watch cool, thanks)))
I got the watch, it's beautiful I loved it, thank you very much. 100% reliable supplier very fast
Well packed. Works well as described.
Recommend! Well packed, efficient, latwy in obsludze and above all beautiful. Wysylka Express. The second dzien after wyslaniu przesylka byla juz U Me
Beautiful and very complete!
It's a beautiful and very easy-to-use watch, I was indecisive about which to buy and I am extremely glad to have chosen this watch, apart from that I arrive quickly! Buy it you won't regret it
Aciu ++++++++++
Bought a grandmother as a gift and knows, I admire, this watch for 30 € is not worse than 150 €! Included charging, but the strap need to be installed by yourself, but it is very easy. Also in 5 days delivered to Latvia (EU)!!! And also a bracelet as a gift! Beyond praise! Definitely recommend this store and this watch!
Watch fire!!! Delivery week to Moscow. I'm delighted. The pairing took several minutes. About the accuracy of measurements I can not say, but the functions that interest me personally, work on Hurray!!!
Maravilloso llego súper rápido es la 2 vez que pido con el mismo vendedor sus productos son de excelente calidad y el envio es muy rápido definitivamente mis mejores compras por AliExpress han sido con este vendedor muchas gracias
Recommend, great Watch
Super cool watch! Was also quickly within and clear description of what you are with it can do!
fast delivery
Very nice, tap use it to see how it works.
Excellent I recommend it to 100% It's already 2da you see that I buy and the order arrives before time.
Shipping fast. Watch very nice. Works flawlessly as per case.
Right food
Very nice Smart Watch, meets what is described on the page, connected to the mobile easily. My daughter was so happy with the watch that she already placed her logo on the dial. The packaging was very good and the best of all was the delivery time 16 days to Colombia. Very reliable shop
The watch is very beautiful, has good finish and its features seem meet well. Unfortunately had a problem in my unit but the store willing resend or return the amount paid. Yet we are dealing and so have a return, addition here to review.
Thanks!
I am really surprised by this store he is really a great seller I'm very happy I received my order I am very satisfied well packaged it works very well and I recommend it
deja ma 3eme commande , bravo et bonne continuation
Good, work perfect
It's beautiful! Very well packed and with a gift bracelet. I'll make comments when I try.☺️
Very cool watch delivery in 2 days recommend
Watch came after 2 days. Very nice. Even nietestowany because came discharged. Today will day trial
Jest super!
It goes very well and a good design, all ok