SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch is excellent, they look cool, for such money just Super)
Smartwatch presents very nicely, with application after sparowaniu with phone works flawlessly, fast shipping, warmly recommend!
Loved! Fast delivery, product beautiful, met my expectations. Came well packed. Certainly.
IN fact is even nicer than the pictures, this price worth. Love it. Instant shipping from China, 1,5 week was already U me. Recommend & napewno powrócę!
It's beautiful! As in the description, that is, it is somewhat large for a thin doll, I weight 55kg and my wrist is thin so the watch draws attention. Still, it's very nice and elegant.
The watch is cool, but often they lose touch with the phone. All the declared functions are. The store is sociable.
Super
It arrived before the date, the very correct packaging. The product is equal to the description but I haven't tried it yet.
Cool Watch, for I can't anything more about it tell shipping from Poland to Poland in 2 days.
Beautiful watch! Makes what you want!
He esperado una semana para poder valorar mejor este reloj.Tengo que decir que es una pasada.La batería aguanta 1 semana con notificaciones(se leen enteras)activadas,pasos y sueño.Las mediciones son fiables y estéticamente es muy bonito.Las correas son de 20mm y fáciles de cambiar.Lo único negativo es que no marca el % de la batería y las smartface son muy limitas.
Consistent with the description, fast delivery. Recommend
Very fast shipping. It meets the description and is very useful the manual in Spanish
Top same
Beautiful watch, very satisfied I like it, has many mergers slowly discovering them, download the app easy to use all super. Thanks to the store for the gift (pulcera ). The only thing I find a little incegurs the watch strap. Came super fast
Watch firecracker recommended!!!
Non-v LV priwel O4enj bistro for 4 dnja dostavka kurjerom for House. 4asi klassnie smotrjatsja richly.
I ordered with delivery from Poland, they came to Italy in 4 days. The watch is cool, look stylish and expensive. I'm happy with the purchase.
I love that watch. it is super practical and beautiful!
Muy feliz con mi smart watch
Watch doszedł after 30h of order;)
polecam ! jest świetny !
The watch is super. I ordered a friend for my birthday. She's delighted.
Muy rápida la entrega. Recibido tal cual la descripcion. Muchas gracias por el detalle. Mañana lo pondré a cargar y verificaré su funcionamiento
Beautiful, surpasses the spectators and came with a little gift
Watch is just fire! The strap is very pleasant to the body. The watch came earlier than the store promised in 2 weeks in Nizhnevartovsk. I am very pleased with the purchase, a bunch of applications, uvidomeniya from all messengers. On the hand is very stylish and looks Business.
Szuper minden. Az app magyar
Arrived / works good / shipping to Hungary 5 days / tested with Ios
Promises what is displayed
Good look, quality good price or. Easy to install and so on, instructions in Spanish. No problem
Super fast delivery, easy to use and very light.
Thank you. Very good watch. Long could not turn on, but managed. Seller super. I ordered a black strap at once.
Krásne hodinky , rýchle adding ...... Odporúčam
Good quality. The screen is big unlike many in picture is a thing is in reality is another… Advise face to price/quality
Completely happy, only sorry I thought watch also Dutch supported but that is only the app. Seller is very friendly. Top
Everything ok! i'm very satisfaction.
Good watch!
Arrived with only 15 days, apparently is very good, my wife. Recommend.
Super, all works
Watch during testing. Visually Presents The Great, shield not too big and not too small, whole touch. A lot of options póki what during testing but measures pressure, heart rate, ECG, amount of oxygen in the blood, is optional for pregnant women (not tested) sleep monitor, pedometer póki what no cheating, music, workout, reminder about piciu water, with no traffic, ability odczytywania message also those of messengera, Visible incoming calls. Watch came discharged so I don't know how many will withstand battery but as for such money leisurely can I go to recommend.
Just like described.
Come really fast. Look fantastic! I like it. Thank you so much.
The perfect watch works perfectly❤❤❤ Delivery is very fast
Like the description, I get to chile fast. Recommended
Watch is a great, all comply with the description, extra nice bracelet, wife satisfied and is the most important. Shipping rapid, recommend salesman and shop.
Delivered in 2 weeks, everything corresponds to the claimed
Delivery is fast enough, the courier brought the package home. The clock looks decent, the functionality is large. The resolution is normal, pairing with the phone through the app is good. The store put the gift, thank you. I recommend a watch and a seller.
Good smart watch for little money.
Works like please. Applique tight medium-translation hoooyove, but same product at this price is a good buy. Mega fast shipping from Poland.
Very nice quality