SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery to NZ. The watch looks very beautiful. Steps, pulse, notifications of TXT, calls are working. Blood pressure numbers from sky, doesn't work sedentary reminder. In use only one day. Will see how it will work later. Any way the watch is good enough for my needs. Thank you,
Its Per mom gift! Very happy
perfect
beautiful watch,as described, with touch key not touchscreen, fast shipping, store recommended
Perfect, adjustable waist, good quality, cost effective for application, followed on perfect health
Good watch. The menu is not convenient to use. For this money will go away. Put the keychain as a gift, nice.
OK!!!
Lovely watch, price Super, nicely the presents, came in 2 weeks. Watch attached is the instrument to make it easy to shorten, match to your hand. Dopisze something after a few days wear.
все супер
очень долго 100 дней доставка
Just a beautiful accesoir no more
Works perfectly pretty, no air to move in color of bracelet. No harm no more
The clock is excellent, comfortable, beautiful and easy to set up, the menu in the watch is in English, but SMS come in Russian. delivery fast about 2 weeks, packing good good good is And reliable. on the hand look elegant. to buy I recommend
Their price is justified. The only thing-the bracelet on a thin hand will be too big. The store sent quickly.
super
Looks and works great!
I am very satisfied. Quality product and great communication with the store. Thank you very much.
All right bonitoa I adjusted it a thousand thanks
very accurate
Very nice watch, light, easy but I can not put it in French. Received after 1 month
Finally came my order for 3 months waited, even the dispute opened, probably on foot went from China. The clock works all well, beautiful, calls can be seen, SMS come, everything is fine. Thank you to the store for the gift!!! Trivia a nice
Same as in the photo. Now Play try it
Полностью соответствуют описанию. Отправлено быстро. С смартом сяоми скомутировались без проблем. Пульс и давление показывают на удивление очень точно. Удивлён, что сам экран не активен, а только нижняя зона. Сколько держат заряд пока не знаю, ношу недолго. Приятным бонусом приспособление для укорачивания браслета. Вообщем довольна.
The watch is very good! Functions are not much, but for me it's enough! Included: Clock, charging wire and link puller. Also, pleased with a small bonus from the store in the form of a key chain) the product in the Hmao came quickly enough, the packaging is reliable (the film is packed,)
I love it is incredible! We can adjust the size of the bracelet, she can tell us when we have messages, she counts our exercise, and 'The screen is super nice
parfait conforme aux photos, très belle montre. je l'adore
Product arrived quickly, even I received my gift. Recommend salesman.
The clock really liked work perfectly and everything is clear thanks for the gift that was invested by the store
The goods came quickly. The store helps with problems. My wife is happy. One minus, the screen is not touch, everything is controlled by two buttons. Seller recommend.
Super bonito
Excelente producto, la parte inferior solo es touch, llegó antes del tiempo esperado, excelente calidad
super je recommande
Love it
Nice watch! Beautiful! Easy to figure out. The charge is held for 2 days.
Well received thank you it works well in hand quickly
Watch norms, only the color in the photo, but darker.
Very fast shipping
I'm extremely impressed not to bad so far I'll keep ya posted thanks
I make a second order from this store, a year earlier also bought a smart watch (but a little others), still work, charge keep 1,5 days (from the moment of purchase). I bought for my girl. The clock is working well, there are more prishlyuh different, compared to the old clock, but you need to download the application "H band" on the play Market (((( These watches do not have the function of finding a phone, you can not receive calls, the number of notifications received was added, or rather you can make permission to notify from any application from the installed There is a function that counts the days of pregnancy (it is necessary only to adjust). In the kit there is a wire for charging and a device for adjusting the length of the strap. The order was made on April 30, and received on May 14. Ordered color for silver, look solid! One point that was a little alert is the moisture that was in the packaging bag. But nothing terrible, nothing affected.
love it so beautiful
Great
Very long delivery, the order was made 11.11 and the parcel received 5.02...
The product is of great quality, exceeded expectations. Sure is a great buy, my wife
Compliant product, fast delivery... I recommend. Thank you
Nikel works very well
Часы великолепные, шикарные, простые в обращении, бесподобные просто! Жаль, нельзя 10 звездочек поставить!
Super
Like it, bought for mom too
It came very quickly .. on Sakhalin .. in 20 days
Delivery well, very long, 3 months in Mo. The clock is good, only sorry no Russian language