SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came very quickly .. on Sakhalin .. in 20 days
Delivery well, very long, 3 months in Mo. The clock is good, only sorry no Russian language
Worthy!
its beautiful
sodisfacente
The clock finally reached me! Everything corresponds to the description. I have not checked the work yet. I want to say thank you to the store and apologize for opening the dispute. It's okay! Thank you!
The watch came on time, a good gift for March 8
Great product. Looks nice, pretty watch. Well packaged, not damaged, arrived in perfect condition. Arrived in a month to Hungary. I have Samsung S8. Easy application and logical menu system. It has english instruction. Indicates with solid vibration. I recommend it as much as the store.
Красиво, спасибо за быструю доставку!!!
Good watch
Chic watches, thank you)
Thank you, the goods are received, the quality is consistent.
Good product, thank you very much
I am super delighted with the watch it works very well and fits perfectly with the description. It works perfectly with my huawei phone.
Much delayed shipping
Beautiful, what a pattern for removing additional links and for, charging, plus fenechka put as a gift. The only negative-Long went...
As desired
Until the end did not understand, but so it seems very not bad-liked!
love the watch
me encanta... esta súper bonito funciona bien de momento. recomendo
Very nice watch, cut the specs. It has the basics, step count, pressure and heartbeat. Specific messages and notifications are read.
Very good, everything as described
precioso por ahora asunción bien aunque no esta en idioma español pero su app la encontré en español y me guio bien
Everything perfect, as described, the only thing missing the instructions in Spanish but it's perfect and brings to the accessories to adapt it
Apraksts Bija diezgan precīzs.
hermoso me encanta
He arrived in 2 weeks in Peru. It's very nice. The Spanish of the rare medium application.
The clock is great. All functions are performed. Immediately checked the charge, everything works. The watch is cute. Quickly sorted out in the settings. Thank you very much for the gift in the form of a bear suspension. The watch came in a box suitable for a gift. On the hand to take place well. On a not thin hand had to remove two links and excellent. I'm happy. Thank you store. I did not communicate with the seller. Arrived quickly. In LNR for 2 weeks.
The goods are uncheering. Battery 5-6 dniv trimae.
Thank you.
Thanx so much
Well specified article delivery we are very good condition
The watch is very cool, did not start for a long time, the battery was very low, but the charge was taken, work perfectly, all functions are there, everything is clear!!
The watch received beautiful big ones. Order came quickly. Thank you to the store for the gift.
Cool Watch
Grazus, tik reiks nesti pas meistra, kad patrumpintu
fast and safe delivery, item as decribed.
At the top
I already had it in silver color for 2 years and I am very happy that it does not exist in green or black
ok
Fast delivery to NZ. The watch looks very beautiful. Steps, pulse, notifications of TXT, calls are working. Blood pressure numbers from sky, doesn't work sedentary reminder. In use only one day. Will see how it will work later. Any way the watch is good enough for my needs. Thank you,
Its Per mom gift! Very happy
perfect
beautiful watch,as described, with touch key not touchscreen, fast shipping, store recommended
Perfect, adjustable waist, good quality, cost effective for application, followed on perfect health
Good watch. The menu is not convenient to use. For this money will go away. Put the keychain as a gift, nice.
OK!!!
Lovely watch, price Super, nicely the presents, came in 2 weeks. Watch attached is the instrument to make it easy to shorten, match to your hand. Dopisze something after a few days wear.
все супер
очень долго 100 дней доставка