SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ultra fast shipping! Very honest store. Highly recommended this seller. This it`s the second alarm from Kerui. This alarm it`s amazing. Very very good and very reliable. - I put the alarm outside on a 6m pillar and now I have the signal 200m away. Amazing. - the alarm its super easy to setup. - if you put a sim inside and you set the alarm to send you sms and to call in case the sensor is detecting movement it`s gone call you very fast on you cell phone. You can setup the alrm to call and send sms messages to multiple numbers (we setup the alrm to call on 2 numbers). - if you set each sensor to different number zones you get the sensor number on your sms mesage and you know exaclty the sensor/zone that it`s movement. - the small siren it`s absolutly fantastic and very loud. I have also have two wirelles siren (solar) and this siren it`s very small and much louder. - W18 its with internet app and the alrm I order it`s G18 without internet app.
packaged well with bubble wrap... received product in good condition! thank you.
I do not take it for the first time. The quality is excellent.
I liked it pretty much, the external alarm sounds pretty loud
I order not the first and not the last time I advise everyone in my opinion the best option. Easy in setting. I advise everyone the store is good
i'm a happy customer!! delivery and quality amazing!
It's the third one you bought, very good!
4day to Slovakia. Very very fast shipping
Got it. very good packing. The box inside the factory. everything is laid neatly. we'll try it in work. The store is good and responsive.
very good products fast shipping
Everything works. Done qualitatively.
Arrived fast. Very practical installation. Meet my needs.
It was exactly what I ordered. thanks so much
All right, we have to try.
Very easy to set up, everything is already configured, you don't need to do anything, basically attach sensors where you want and thats it. So far i'm happy with this product.
Fast delivery, everything arrived intact and working condition. I asked for the instruction manual for Russian sent out, the translation is corny but it is clear that I do not bother myself not to translate. I took it for the garage, now I will install it.
Very happy with my order, because fast delivery and the products seem of good quality. Since the accessories are not delivered with the batteries, I have not yet been able to test the alarm. The interior camera, unfortunately, does not respond to the wi-fi signal or the QR code of the application (which must be downloaded to its smartphone). So I can only use it with an ethernet cable. The outside camera, she, responds to wi-fi. The console did not recognize the wi-fi at first, but trying again the next day, it was immediately. It is necessary to provide (for the recognition of the Smartphone application) to place where there is the most Wi-fi, apparently. I just recommended additional accessories...
Everything is super! I took the model only with GMs. The quality is good-everything works and is configured in a matter of minutes. Reacts well. I took a kit with a video camera, but I think it was unnecessary (a dozen uncomfortable application for control, but the camera itself is not the worst). I recommend the store. I'll take one more alarm later.
fully matches description.
Excellent! Fast shipping from Spain.
got recently, wasn't disappointed
The product 100% corresponds to the description. The store is always in touch, responsive, very good support for the buyer. I recommend this store. The product is 100% as described. The seller is always in touch, synthetic, very good customer support. I recommend this store.
Товар 100% соответствует описанию. Продавец всегда на связи, отзывчивый, очень хорошая поддержка покупателя. Рекомендую этот магазин. The product is 100% as described. The store is always in touch, sympathetic, very good customer support. I recommend this store.
wonderful very well made
works well, thank you
As usual. Very good. I recommend.
Quite simply, basically functional, works well. Many additional settings that you need to think about.
Looks like on picture. Thanks!
Delivery 3 weeks, everything works, instruction in Russian language.
Resonably priced goods like this one are my soft spot. Happy with the purchase like never before
Very fast delivery. To Stavropol in 7 days. Everything is quality, everything works for 5 +. I recommend the store.
Very good, worth setting WiFi is not very easy
Excellent alarm for home, garage, apartment. Works without complaints. Take it better with Wi Fi.
Great alarm. Recommend
I order already 3 times! the first time was with batteries! said to put batteries did not put not pleasant!
Delivered quickly. I haven't plugged in yet.
I haven't plugged in yet.
For a brand new the price is really modest. Surely recommend
The signal is super, inside the Russian Baba :) Well, I think in Russian says :)
Sehr schnelle Lieferung, einfach zu bedienendes Produkt.
Works fine, have taken a few hours to get all working 100%. Have added two extra PIR detectors without any issue. One of the three PIR sensors was broken, the store sent me a brand new one when i order two extra sensors. The only negative by now is the fact that when using the wired siren the arm and disarm of the alarm will make a very short but loud noise that you cant turn off. Great range between the sensors and the modem, one a three floor house its not a problem to have a nice and fast detection.
Very useful, arrived on good condition and fast, very serious supplier, I recommend
noticed no flaws. it's perfect!
Delivery fast, packing good, still connected did not customize
Quality is cool!!! Will buy more from this shop.
Discounted or not, is a lovely purchase. Totally as described, 100% true to the picture