SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Доставка 7 дней , все ок, работает,хорошо видно
ok
so awesome! recommend this
Delivery is very long 2 months to Hmao. Everything is whole, everything works. I'll order more.
Great camera! Works well with MTS card.
can't wait to try my new . looks promising
The camera is denied for 3 types. All right. It is possible to buy 1 antenna and no food via Wi-Fi. Bo in YouTube, look at her de CYA camera Z biuma antennas and pratsiujak through 4G so and through wi-Fi. Mabut so virtose or zmenchiti собівартість. I'm a girl. I'll write down the reviews of the pint vicorestanna.
Nice camera. Removes clearly both day and night! everything works fine (light, loudspeaker and 360 degree rotation) the camera is happy with all 100%
The camera is gorgeous. Works for 5. The image is clear, the sound is good.
Работает в тестовом режиме
Good service, nice store and fast delivery. Recommend!
Well made , fits & works perfectly
Come clean, very good protection, 5 *. Arrived in 2 weeks
Three months in Mo. track was not tracked
The goods came 26 days before Kazakhstan. Quality is good.
There were difficulties in setting up the camera, but quickly all helped to configure remotely. Thank you!
Excellent product. Thanks!
The camera works fine. In (-30) reacts well, all commands respond. In the heat I do not know how to show myself. The camera is happy.
The camera went for a long time, the track is not tracked, which led me to voltage, the box is not much crumpled but not critical. The store is sociable that it is very nice, the order is satisfied.
This is my second times to order camera from this store , i have to say seller is really responsible and sociable . Answer and solve my issue patiently and clearly , thanks a lot !
Super, everything works, I recommend the goods and the store .
Thanks the store. The goods arrived and were packed intact. Email-alarm sends photos, AI auto tracking work fine, so good!!!
Everything is fine. Many thanks to the store for the prompt shipment. The day image is clear, the night mode is all visible, Excellent . thanks
All the norms, the box is crumpled, the contents are whole, everything corresponds to the description, the mobile and the communication works, the application works. The picture on the 2MP norms, the appearance of the power supply is not impressed.
Well, what to say. In the work this camera did not check, as it went to me (from China to Irkutsk) exactly three months and without waiting for it I bought and installed another camera. From this store ordered and paid for the camera on December 7, 2020. The parcel arrived in Irkutsk on March 6, 2021. Now I have to sell it...
Works, the power supply was replaced with all-season
Good goods and appropriate store! Was shipped fast, quality as the photo. Recommend!
loved it
even for a small budget is a well-reasoned, useful and pleasant buy. i wasn't disappointed, just the opposite
Thank you - true 5*
The camera at first glance is not bad. The material is plastic except for the back of the camera itself, there is metal. As it will show itself in the open air is not clear. Perhaps it will freeze the turning part. When working very much heated. In the Nutri, a pouch of silica gel will be inserted just like before with shoes sold. When you shake, you can hear it being sent over there, and get it will not work. What will happen when he picks up the moisture, too, is not clear. Works from the SIM card and from the router by cable. Voice communication is not bad. The microphone is possible for the street will not be very good. Delivery from the declared period is very different, I went 4 months.
It's safe to say it's the cheapest online. The store is my hero!
It's been a long time. 3,5 months. But in the end, the camera arrived intact. Works. In the field, it has not yet been checked.
I got the camera quickly, but I still have not checked, I'll add it later as I turn on the camera
Everything's fine!
This dome camera works perfectly in both rain and snow! The image quality is excellent. Casts on the smartphone immediately. At night you can see everything and if you turn on the lanterns it is very bright. The motion sensor immediately works plus smart motion. A lot of settings. The store is sociable, I recommend!
Курьерская служба IML оставляет желать лучшего. Привезли быстро, а сервиса никакого!
Посылка долго ждала оформления на таможне, но это уже особенность наших таможенников, продавец был все время на связи, говорил где на какой стадии посылка, за что ему большое спасибо) Как установлю камеру, то дополню еще комментарий.
Fantastic!
Great quality product! The communication with the store was very good, I recommend!!!
Got very fast. Less than a week. The test run confirmed the characteristics. Speaker phonite. The power cord is short. The application has not yet fully mastered, especially it is not clear how to position. I have a 4G camera. Where there should be WiFi antenna, there Pro One hundred holes, there is no stub. Picky for small things. So fire!
The store is good immediately answers the messages and always tries to help, very patient I very many times infuriated and getting out (I can make a person very quickly thanks for my)) but the order did not come and there is no fault of the seller and the case with customs and delivery so he immediately returned the money. So take his camera he's cool)
Большое спасибо братьям из КНР. Всё очень хорошо!
What you were looking for!!! Fast shipping! Recommend!
Excellent quality. Package arrived in good condition. Good work!
The camera came pretty quickly. Packed well. Everything works.
Delivery to Moscow within 5 days by courier to the doors! Packing is good, everything is intact. Fully corresponds to the description! We'll try it later.
Excellent camera, everything works. Beeline symcard
is sooo good! thanks for awesome experience!
Доставка до Москвы 75 дней. Товар соответствует описанию. Работу еще не проверял