SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Better quality than expected, Shipping was quite fast!
Very good, i think that probably later i will buy from this store again.
thanks to the store! the quality of is great!
Super!!!! Advise
Товар шел 90 дней
The parcel went more than 80 days and was not tracked. The store just said we should wait. The parcel came in good condition. Order or not order from this seller decide for yourself.
Everything works, all Agon
Nice camera. The store actively helps in the development. There was a problem with shutting off the night podvashet, the seller decided during the day.
the quality is fine, and the store is a great. recommend this
my new is exactly what I expected!
With such a low cost, has an excellent quality
Пришло очень быстро, ещё пока не подключил. С виду вроде качественно сделано,
It is most likely the cheapest online out of all the options I've looked up. Thanks to the store owner
Super long delivery, but it's not wine producer, the store always comes to contact and tries to help, the camera externally thing is strong, quality, in work I look at it.
Everything is cool, the order came in 3 days!!! This is Lake comrades! All as in the description, only Simka is now inserted under the cover in the camera itself, next to the flash drive. Everything works, no complaints.
Just the best. Savings for are 100% worth it. The store is awesome
All exactly, to Ufa-less than a week. Sim is necessary tablet. The usual did not work.
Came from Russia for 3 days! As long as everything is fine! I will experience in work
It took me some time to compare with other similar offers, but now I'm completely sure I made a great deal.
Good item and fast shipping. Thank you so much!
The camera is good came quickly express delivery. Connects Excellent. Ordered 4 PCs Different one does not see a memory card is not what. The store does not want to know what the fool does not want. Not a refund is not what. These purchases are a cat in a bag. I will not contact such purchases anymore. Sold not decent.
Couldn't find a anywhere but in this store. Nice job!
привезли СДЭКом до двери, все работает нет только инструкции
камера шла 3 месяца
Works great!
Ordered on March 31, received on April 13. Yaroslavl region Checked via wired internet, everything works. Simku does not see, I will try other operators
Good quality of , i'm impressed
Really love it!
A good store solves all questions.
Its same like in the picture. I am very happy. Highly recommend!
It came quickly from the Russian Federation, it works well. No complaints
The camera copes with its task. Inserted SIM card, downloaded the app and now I watch the construction of the House
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
I came to Omsk for 3 weeks. SD Card 64 GB. You can record direct video in the phone. You can clear the card at any time. 10 meters of video is excellent, even at night without illumination. You can put a light bulb with a motion sensor and then the IR illumination is not visible. alarm notifications are coming in kamhai's run. There's tracking. Simka MTS for 350 rubles. Mass with the store did not communicate
работу делает на 5 баллов. фото присылает. микро сд карта. и микро сим. датчик чувствительный. управлять удобно. качество линзы sony
Came quickly, adjusted immediately, without problems.
Good quality and helpful store.
The camera is good, everything came true waited 94 days before Syktyvkar, almost two months on the plane in Harbin. The first settings and impressions for quality are good. Over time I will complement the review.
I order the second time, everything is fine.
The parcel came very quickly. Complete set without complaints. How will work I will write later! While satisfied ....
Excellent.
OK
The goods were not tracked, but came whole, well packed. The instruction is not full, I had to look in other sources.
Камера работает отлично, буду тестировать дальше, но вот доставка 55 дней до Тюмени, причём неотслежка.
Gorgeous quality!
The camera came very quickly, in 3 days. I bought a version with 5 MP and 4G. Of pluses: The camera does not hang and does not buggy (the period of use is 10 days). Including in the heat (34-36 degrees), and rain; Fairly well detects people, while turning and following the person. I did not notice false worries; Configured photo and video recording on alarm on remote FTP, even if break the camera all videos will be on FTP server. Quite a good night light, thanks to it even at night, the camera can shoot in color. The illumination range is 25 meters. Of the minuses: Lighting the camera from the top visor (photo attached), to solve the problem it is enough to lower the camera just below. The store promised to try to solve the problem with the help of a new firmware. Leads from the cellular communication module, in the dynamics there are characteristic sounds. In the room will interfere. The seller sent me a new sound board, I will get a feedback. The illumination distance is below the declared 60 meters. I am very pleased with the camera and recommend to buy.
Got the camera, adjusted easily and simply. But when you connect from the phone from the camera, some cheering sound comes from the camera.
The camera was sent fast, but it hung for 2 months Between China and Russia. After the opening of the dispute, the store moved the delivery and the parcel in a week was with me. The camera connected everything works.
It was my third order in this store. Thanks!
всё хорошо, спасибо.