SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied the quality and design. It takes only 2 weeks to arrive. Thank you!!
Muy rápido.Vendedor 10 !
<2en> at this price and during the corona period, good quality at the time of production arrived in Turkey 18 days, one came in 21 days.
The camera works well, it's easy to connect to wifi easily, everything works correctly, the camera is cheap, bought for 7 $, came in 12 days, all the whole mail is is not you can safely deal with him. I recommend this shop
good enough product but too large plastics and application does not memorize the default position, and then there are too many LEDs at sight such as red all usb led then the blue one for wifi always on sight was not needed the guide voice was enough for me it needs to be improved
just perfect!! it's worth all the money I paid.
Haven't geinstaleerd but called super fast delivered
quality super! true to description.
The goods came in 3 weeks, working capacity checked, everything works well. Night video of excellent quality.
I was contemplating where to buy online before I found this shop, and now no doubts are left
Met my expectations.
Wszystko działa jak należy.
Everything works, it came quickly, I'll leave a feedback about the work later
Fast shipping and good quality. Advise this and this store~
Thanks for the quick reference, how I will check the details.
I really like the way of work this company.
as per advert, second of two i ordered which came by different postal carriers.
better than i expected. awesome!
as per advert, arrived quickly...1 of 2 ordered. not tested yet
Corresponds to the description. After installing the application, you need to update it to the latest version through the application itself.
Image quality is the wearing, can't expect miracles but as for this price it can BYC
The camera for its money is excellent, the app installed quickly, the camera connected also quickly. Feedback works well, the only thing that good focusing at her up to 2 m, if the objects are further then the quality is not too good, but in any case for this money a wonderful is
Delivery to Ukraine through the NP is fast. At first there were problems, the store quickly solved everything. The camera works normally, its functions perform. The goods are satisfied. Thank you and recommend!!!
Good operation sent fast, good to communication with store
ordered on 5/3/2021 and arrived on 31/5/2021. i suspected the package got lost, contacted the store and i guess he fixed it.
item received in good condition, quick delivery. Thank you.
Thank the store for reliable link to my speed
Good product, this is the second time I buy this camera model and this supplier, the only thing they need to improve is the application to make it possible to see more than one camera at a time
cheap works well
I take it again. Works, the pixels correspond. Seller lapochka.
GRACIAS BUEN TIENPO Y EXCELENTE EMBALAJE
i'm satisfied with the purchase
thanks to the store! the quality of is great!
товар супер, не первый раз заказываю. удивляет при этом отношение продавца. отправлял максимально долго. если раньше быстро приходили то в этот раз два месяца шло. а продавец потерял постоянного клиента. заказывал не для себя поэтому было не удобно перед друзьями за такую долгую доставку.
Very good, met the product description. Excellent all already bought 3 cameras that model.
Shipping fast. Works properly. Power cord meter, consider. There are no tracking functions, they could turn on, and so it's normal.
Happy as an elephant! There was a camera for 8 days. Everything was configured, everything was checked, it works: IR illumination, motion/alarm sensor (turns on separately, in the settings) turns, up/down, right/left. The quality of the fire (960r). It starts when registered in the application, neye 3C. But QR code that on the box that in the instruction was not identified, yes it was not needed. Recommend!!!
Perfect it took me a little while for the Chinese Spring holidays p ero here it's cost me a little to set it up but it's working I think the instructions should come in Spanish with the excellent store recommended.
I send very fast and good communication. When I have used it I will give valuation.
is even cooler than i expected
Amazing ! Very good material. I`m super satisfied!!
Good camera, nitida Image arrive super fast 20 days approx
It came around the estimated time what was okay. Quality of product fully matches the description. Thank you!