SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK!
All right, fast shipping 15 days for Canary Islands, missing testing
It is really gorgeous !! The quality is great :)
Works fine…
It's perfect. Delivery was very very fast comparing to others. It's really nice quality. I recommend it without a doubt.
Arrived fast and top product!
vakue for money
Good product with good picture. Fast communication. Reccomend!
All great. Thank you very much. Amazing Price and rapidity.
best i bought online so far
fast delivery
Very long delivery.
Thank you. The product arrived on time and in good condition. I am very satisfied !!!
Super camera, image quality satisfactory though not powalaj?ca applique for Operation simple and comfortable, dono?ny speaker, works by both WiFi and remote by LTE 02
Everything corresponds to the description, shoots well.
I received the camera. The WiFi settings was little bit tricky (without WiFi MAC address), but finally I found the solution. So far, the camera is working fine via cable, and WiFi as well. My recommendation for the store: Please, specify the WiFi MAC address (on the box, or in the User manual)
The camera works well, for remote observation of the object what you need, photos day and night.
Recieved product today, looking good. and quality,must installed for additional feedback, thank you
Everything works fine, thanks a lot to the store !!!
The camera is good. Set up quickly. Fast delivery.
Second order, everything excellent!
Very good thank you quick arrival
all ok
ok
Good product as on the picture. Fast delivery about 10 days from order to delivery here in France. Not tested yet, i will give feedback later after installation.
arrived pretty fast! quality amazing!
such a low priced is nothing but a bargain. got my mail in a really short time, no troubles
it's always cool to get a new without any additional expenses. thanks for the free shipping!
Quick delivery, product matching the description. Thanks !
Store A++++
Very good, recommend.
A little long and so everything is OK.
Everything Ok. Thank you very much.
good product it works. arrived bit late. overall happy with it.
it was a bit difficult to find a on such a low price. but thanks to the store owner now i'm happier than ever
Fast shipping, works great, easy install
Came the parcel on time, packed well. there are no complaints about the quality of manufacture. I had to drive to connect. instruction quest is still the same.
Everything is fine, everything works as stated !!! Even face detection and tracking a moving subject!
The camera was delivered, but the functionality has not yet been tested and installed. So I hope it works.
Recieved product today, looking good. and quality,must installed for additional feedback, thank you
thx
Good camera, T good app. I did not check on the street. With Sold did not communicate. There was a very long delivery. Longer than promised when order
The picture quality is excellent. Connected by WiFi. Works clearly,.
Everything works fine, thanks a lot to the store !!!
Good camera, came in 11 days Believed everything works normally to the phone and to the computer (program CMS) connected without problems
All as in the description, very well packed. To Ukraine delivery miest!!!
Everything is fine! In principle, the quality of the camera is satisfied, only treat with a sealant and tighten the antenna socket. On the speed of delivery, too, everything was expected.
All as in the descriptions. The camera is decent. Seller recommend.
Very fast delivery. Everything works. Cool, I advise
Камера пришла целой, хотя упакована в обычную коробку. Описание соответствует, в Работе ещё не проверял. Продавца рекомендую