SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful, sophisticated and elegant; although it took a bit of schedule, but Super worth the wait. This will be a gift and hope the feedback the who will receive it, is the same as my! Total satisfaction. Well packed, no damage and now is charging to soon be presented! And obvious that back to buy other models in store.
Very good value, arrived before time, no problems!
Swing immediately application.
Lovely watch! my wife likes it a lot! thank you! It arrived in perfect condition inside the gift box in a padded envelope. Quick delivery too! It only took 21 days from the day I ordered it to travel to Canada and through customs.
Works perfectly. Fast sending, well packed, can stores only recommend you. I bedanke me.
Nice watch! Thank you
Before buying, several times asked the store to specify on the parcel the cost of hours below 20 $. The seller ignored my request. Had to pay customs duty. I will not order any more from this seller. Now about the clock. Pulse and oxygen content measures adequately. The pressure is worse. No adjustments in the annex. Sleeping is not all good either. Only the first one per day is considered. If you decide to sleep for the second time, he will not set off.
The watch is very good for its price
The clock in the RB reached in a month. Get ready for what will be duty for a great value of the goods! Or ask the store to put the cost you need! The clock itself connected to the phone without problems. Steps believe, the Pulse shows, even saturation))) but the pressure is clearly wrong! The strap is easily unfastened, you can even lose if you hook something! Even on my thin hand look norms. In general, the goods are not bad, thanks to the seller for prompt delivery!
The watch is super, the wife really liked. Bright display colors, the sensor is responsive and fast. A large set of options. Shipping and delivery at the level-thank you.
Works very well no worries to connect my husband is delighted
Puiku. rekomenduoju.
Nice watch, love it ❤ .
Very satisfied
Très belle
nice
alles super
Shipping fast and cost value to four key Okey
The goods came quickly, the spouse is very pleased. The watch is wonderful, many functions Thank you.
Sii is what I expected very father
Great thanks.
Установили быстро. Работают. Давление измеряет точно, проверяла с тонометром. Пришли в Мордовию быстро. Посылка прослеживалась. Пока плохого ничего нет. Как будут работать в дальнейшем, посмотрим. Продавцу спасибо.
The delivery is quite fast and the watch nice. Thanks to lot
Perfecto
The product is very nice and fit the description
Watch arrived in under three weeks, beautiful and consistent with the description, thank you and highly recommend!
Excellent watches, quickly installed everything, will solve even the first-grader, while the work is excellent, the sensor works well, the purchase is happy!
The clock came with 70% charge, looking good later will write how work
The watch is very beautiful and very versatile. It can be used for heart rate and blood pressure. Calls and messages will be reminded. It is a recommended watch