SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything meets expectations. Delivery time is about a month (Norilsk). There is no damage, I will check the working capacity, by installing the switch with IR. I'll drop it.
it was a bit difficult to find a on such a low price. but thanks to the store owner now i'm happier than ever
significantly better than a similar one i bought offline
for such a low cost has a surprisingly high quality
Got it. I do not buy it for the first time. Quality as always on top.
Bought with no second thought. Best price for !
Came somewhere in a week, well, I did not really burn the order! Everything is normal how to connect everything will complement the review!!! I advise the producer to buy!
For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money
Thank you very much. Everything has come Safe and sound. I recommend to buy from this store.
made a nice deal ordering this , can totally recommend
was packed carefully. loved it
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
Mega fast delivery) literally for 4 days! It's a pity in the kit there is no battery, to protest neither. I think that the working console, assembled soundly.
The best store!!! :) Very nice product :)
thank you sir i get everything
With such a low cost, has an excellent quality
5 stars to the store! I am extremely satisfied with my purchase!
As described. Thanks!
perfect like every time
That's the best offer in this category! awesome
I order not the first time, until disappointed.
Marche très bien
Product as the ad. Beautiful finish and comes beautifully packaged. Undamaged and the product was installed and works perfectly. Worth. High quality product. Arrived within 15 days. Comes without battery, need to buy.
It works perfectly.
This store is the perfect answer to where to find online
Delivery is very fast, to Ukraine 2 weeks new mail, track number is tracked, packed very well in the box and a roll of the film of the pupyrki, the remote is without battery, the quality of the remote is good, remote control. Recommend.
no problems in use, just like i wanted
Very good store, the first quality product highly recommended
Excellent. Everything Ok, it came very fast. Very good quality. Already installed and running.
Perfect thank you
The store offers cheap online. Really glad I places an order
Everything came fast enough. But you need to remember that there are no batteries in the remote.
Shvidka delivery. In the robot without digestion
I arrive very fast, excellent example product
Everything according to the description, there are no problems.
for such a resonably priced item its quality is astonishing. i guess i'll be back for more
Is Livolo. What can I say? Excellent quality product. excellent finishing. Very good store and delivered much fast than expected.
extra fast shipment
Seems to be good but I have not connected it yet.
Thanks for !
Shipping was very fast. Quality of the is really good. Highly recommend this shop :)