SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Regular budget option.
Excellent top all match description thank you
Within weeks. Is working properly, and then time will tell. The previous console were frequent loss in initial menu and had to re-connect to applications, and this time and frustration. This console is this happened. Would hope that lucky.
While everything works fine you can say flies I'm happy with the purchase! thanks to the store everything quickly delivered well.
Looks good, the problem very warm, getting hit 96 degrees Celsius
Arrived very fast and secure. The box is functioning as described. Very satisfied with the product.
I gave the children to pamper, like everything works, and most importantly-yutub. Now they do not get me with their cartoons, they watch them themselves on a large TV :)
The prefix works, everything suits. Only you need to immediately open the console and finalize the cooling of the quote! It's the trouble of all the consoles where to go. I had a radiator glued to a sticky heat bar. Scotch and not in the center, but on the very edge of the processor. I cut off the radiator, cut the Scotch on the edges of the radiator, so that the Scotch would remain only in the center of the radiator, the size is slightly larger than the processor of the where it is 1x1 cm and there dripped thermal paste, not very much that would fill the gap between the quote and the radiator, when glued to the radiator. Another quick-run cooler under the console, by the type of that they sell on Ali, from the ventelator 12 volts, from the computer, the venteller. Without refinement, the temperature reached 100 °-now up to 65 °, when watching movies!
Super works very well no want and simple to use I recommend thank you very much
Fast shipping. Works fine. Bought via www.letyshops (dot) com/SOC/SH-1?r = 570990 before com point put. Dali kashbek 7% on the card of the CBER!! Very good! Recommend! PS/decking IPTV http: // iLook (dot) TV/Welcome/signup/c96c5eec34db4b93 400 channels per 75R per month! Before TV, put the point! Recommend!
Brought the courier came for a week heated a little. in principle, you can take
It's very hot
I do not buy it for the first time. Everything is always fine. The store is just super!
Everything works well)
לגעתי set-top box best comfortable שקיים equal to invest more few shekels for model with LAN connection of giga... The outbreak can be install on it all APK easily
All and ok thank you
Muito satisfeito aqui, produto excelente e vendedor enviou conforme o anúncio, obrigado.
Very fast delivery. Thanks to store and delivery service.
Works fine
Everything is fine! Everything matches! Very fast!
Sent and delivered quickly. everything works, I recommend the store.
Very good like the description
SuperFast shipping everything tiptop. Thank you
OK perfecto envio muy rapido
It works perfectly.
The prefix works perfectly. everything is quickly downloaded and opened. The image quality is high. delivery from Russia in 4 days.