SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Merci
Very good new, product received in my mailbox., in less than 15 days.
Very strong this TV box… Very slow to arrive, but excellent quality
Rocket Station. Recently put assembly морровинда, тряхну old.
The first tests, like, will install some apps to see the performance, the first was well worth every penny.
Excellent 100% recommended
Arrived and delivered safely and packaged as per product description I will leave a review after checking the video after installatio
work perfect, very fast, work 4k. very recommended. android box- 8gb 129gb.
Everything correct with my product! This tvbox is really fast and reliable (8gb RAM 128gb). My only concern was about the packaging. The equipment didn't come with a box. The overall I liked!
Everything works fine.
With the aeroremote until it folds, it works at a small distance and often falls off. The prefix when playing 4 K reaches 80 degrees, I think you need additional cooling active, the cooler is simply speaking. In general, it is raw, but more detailed things are the price multiplied by two think.
Super box. Are only taking a little to send and also could send with box. It costs nothing send with box. Top that comes without box think very Paia.
Rýchle dodanie. Tovar zodpovedá popisu. Je to perfektný výrobok. Odporúčam nákup u tohto obchodníka. Quick delivery. The goods correspond to the description. It's the perfect product. I recommend buying from this merchant.
It took a while to be sent and to arrive. But the product excellent quality
Works very well, I can not launch an application that I installed "RTLPLAY" I will try to understand why. Otherwise very fast and fluid.
Приставка огонь! Пульты в мусор. Берите клаву. Аирмыш не удобная приложения из маркета не оптимизированы под пульт. Пришлось подключить беспроводную мышь. Плюс в пульте лишь голосовой поиск а так бесполезен
très bon
Excellent, fast prefix. Shipping fast. Some applications of online cinemas have to be installed with a flash drive. Google writes that the device is not compatible, but when installed with a flash drive everything works.
Package arrived extremely fast and works as expected. Sellers great at communicating. Thanks
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Заказывал 8-128 на rk, а прислали 4-64на другом чипе, как то так, но продавец без проблем возместил разницу, и закрыл спор
30 days delivery. Sent in 3 days after order. The track was tracked throughout the journey. Well packed, everything corresponds to the description and photo. We recommend the goods, shop and store. Thank you.
Delivery 23 days. Sent quickly, the day after the order. The track was tracked throughout the journey. Well packed, everything corresponds to the description and photo. We recommend the goods, shop and store. Thank you.
Fast delivery and compliant, I recommend!
I bought the maximum version, 8 GB of RAM + 128 GB of ROM. Connected, checked, everything works. In addition to the console ordered a miniature keyboard. I liked that it is possible to simulate the actions of the mouse (clicks, scroll, move the cursor over the screen, all this with one finger! Packed Super reliable, nothing is crushed and not damaged! Not all applications from the Playmarket work correctly. For example, Yandex-disk is installed, but when you try to log in, the window with the login and the password itself closes and the list of my Google accounts does not appear,. Authorization under Yandex account does not give. While in all the features of the console did not understand, later perhaps, I will complement the review. To store and delivery service thank you very much!
Delivery 34 days. Sent quickly-on the day of the order, the track was tracked throughout the way. On the box is a dent, but the contents did not suffer. Everything is fine, corresponds to the description and photo. Thank you. We recommend the goods, shop and store.
The prefix came quickly. When opening the parcel in the console itself, a foreign sound was heard when shaking. Her autopsy showed that the plastic rib of rigidity fell off. In the rest of the product is bright. I'll try to load it and later unsubscribe.
Arrived very quickly, corresponds to the description and I am not disappointed with the order. I recommend this store for the quality and its speed.
Show de bola!
Thank you very much. It's fine. Works well. Everyone is very pleased. Delivery fast
أوصي بالبائع
The prefix received ten days before Udmurtia, it works quickly, it does not heat, everything is as in the description.
The goods came before the deadline. everything works. thank you to the store. delivery through,, Pyaterochka"
Seems to be pretty fast but the remote I had seems not to work very well with this tv box but at the moment the movies look pretty good
very nice product
Hello I'm happy that I recieved my items quick and fast thank you so much.
product as described.. and a very fast delivery!
Very good product, the 8gb ram helps a lot. Very fast and meets our expectations.
Fast shipping ++ the device goes very fluid and looks very good, I haven't spent many hours with it but at the moment I don't see it getting too hot. I only have one hit, which when you leave a pen or mouse on and you want to turn off the device at little time it turns on itself, the only way to turn it off and don't restart I have to have the USB ports free then it does stay off. Good store and attentive, answer any questions quickly.
Product small size. Fits in the palm of the hand. The quality is very good. Can buy Q not lock. The picture is very good. Best Q GTC media.
works great very happy
fast delivered. good quality. good price. recommanded.
Thank you. To see in time.
All perfect Good product, fast shipment, thank you
Fully lot lot Imam to listen.
Everything works fine!
Excellent product, very fast and the best is not heated. For those living in Colombia I recommend, that if they have good Internet speed, ask for a control "smart remote control"