SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In Ukraine 30 days, the device works perfectly ordered with three batteries, one enough minutes for 5. order without a camera in this segment the camera only for a tick. Management is clear obedient. All modes work. On the hands, too, reacts, there are sensors, I recommend as a training, for children the most it.
The drone went to Ukraine for 1 month. The toy liked the child, everything is very neatly packed. Instruction in Chinese and English, but, in the pictures, everything is clear. We took the simplest, and it is necessary to take with 2 or 3 batteries for recharge, T. K. Quickly discharges. In general, the toy is good
Bjr, sent from France to France - 3 days in its box Vinci with label. A semi rigid pouch with foam in a protective plastic pouch in which we find everything-the Drone (mini and cute), the RC remote control, batteries (3 for me), the parts as indicated in the announcement (Charger etc.), and the multilingual manual, including the French- Everything is small and can suit a child. I bought it for me (a grandmother) to train me to steal a drone... I find the value for money unbeatable for such a complete set-maybe I will buy additional replacement helises-available on the site but sent from China.- It's to be checked, because the propeller protectors look solid. -- A big thank you to the store had no contact everything went smooth/cream Some photos and later a feedback after the flight = flight
The parcel came during, he liked everything for a gift to his brother
Pradovtsom did not communicate, goods sent quickly, after trial полётов review
Everything came in good condition and quickly. We will check the working capacity) and so everything is clear)
Nice thing. I'm delighted. She's flying! Thanks to Chinese comrades! I recommend the store!
20.06 ordered in Moscow, 24.06 received at the nearest dentist Pyaterochka. The quadrocopter is flying, we need to understand. The instruction is the closest to Russian-English.
Flying in the House to try to buy. Flying by Bonnie funny four. Flight time is shorter battery multiple purchase please contact us.
At first sight, a quadric like normule. Thank you for the bonus, put another battery. I ordered with two AKB, but it came with three. I advise the store. Trial flight passed successfully, the rest The test will be done and undone. More importantly, there is a Russian language in the instructions.
A great machine. Very durable case. As I just did not beat on the ground, the paint scratched. Battery real 550 Mach. Flying more minutes. Only regular USB cable charging full. The half charge drone blinks LEDs. Remote eats 30mA, common salt battery lasts half hundreds of полётов. Camera useless. Has a narrow review about 40 degrees, picture as 0.3мпикселя. Control distance more than 80 meters, brought the antenna of housing outside. When losing touch begins to slowly приземляться. Flew 4 times when off high, find the WiFi. Weighs BATTERY about 48 grams.
The drone for the beginner is cool-it trains the spatial orientation and its own reaction speed)) the drone has dropped several times about various obstacles, everything works and does not work. The weight of the drone itself with the battery ~ 38 grams of them 16 the battery itself. In my drone is missing on the frame of four bolts, but not critical, there is something like a latch-hold. In the battery, judging by the USB tester-y, approximately 500 mAh. To fly is enough somewhere for 5-10 minutes, I have not yet sewed, and not before that was-played) drone by sound can like it I was told that this is a pack of mosquitoes on the flight)) control from the remote is very convenient. Height and position in space with proper calibration and presetting in the air quite holds. So for beginners or just play the most-you can recommend. Thank you for the goods!
It came quite quickly (in 2 weeks), the goods are poorly tracked (not clear), called the courier and brought to the address. The goods are in complete all as ordered,
Very satisfied with the product, foremost arrived perfect, very fast shipping, I believe that arrived to the 24h or 48h, I expected to give my opinion after a few weeks of test and foremost working properly, Batteries durán about 15 minutes each and all control functions work well only missing by use the for phone application, more onward will perform a new comment when you use it. Recommend. When the kid I see you will love it, in addition to children is great control with sensor TOTE movements. What more t like are the piruetas and how easy it is to use the automatic take-off mode. Mucha Stabil. A 10.
Flies. We need to trimize, or it takes away into the side. I still do not understand how to do it
A cool drone keeps the height away from the obstacles twists the flip sorry only one of the three batteries does not work there is a camera has not yet checked.
Cool toy. The waiting was justified. Bought to learn to control the drone-an ideal option
Works fine, learning the most for such money, very noisy)) creates such a power wind that everything around flies))) has orientation sensors that work perfectly))
The drone is good, but very noisy. It was simple, with four blades, and there were double blades. So, with a quarter of the peace. And it looks good. Convenient case. I recommend to buy.
All perfectly received the parcel courier delivered dod at home everything works fine Karobka a little crumpled not all the whole