SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the quality of is astounding
Super fast. I wish all dealer would be the
It is not clear why the instruction in German is included, the bar code was watching the instruction on the Internet. Connected via ewelink/water sensors сконнектились without problems. Satisfied.
Посылка пришла за 15 дней, отслеживалась, упакована хорошо. Модуль подключился, но не с первой попытки. Работает хорошо. По факту оказался намного меньше по размеру чем я ожидал, (очень маленький) и блока питание в комплекте нет. Единственное что я не учел, это в приложении нет отображения состояния кнопки (вкл. или выкл.). Понятно устройство не может знать что там по радиоканалу, обратной связи нет. Но в программе если бы изменялся вид кнопки при нажатии, было бы удобней.
wel packed, not tested yet
Fast shipment and delivery, packed well, everything is intact.
Shvidka delivery, packing of the reception. I'll finish it with a kick-off.
Great product, fast delivery
Great store, item as described, quick shipping.
reviews are great, so I risked to order from this shop. Fortunately quality was really good + it arrived before the deadline.
For my budget is a great buy. thanks to the seller!
This store is the perfect answer to where to find online
The order came quickly. It's okay.
Все работает, разные пульты на 433 добавляются, переключаются через приложение ewelink. Есть один минус, с Алисой нет интеграции у этого RF bridge, возможно будет позднее.
Works well. Quick and easy to install.
alles is ok
Lightning fast shipping! Will buy more!!
Works. Sensor found
Works! Connected via Sonoff Bridge
Everything corresponds to the description, quality at a high level, I order not the first time
Works as you need.
Goods as described, am very satisfied, Fast + easily, like again, thank you.
All as in description fast delivery 12 days, I recommend the store
fast shipping,and the product is perfect. deserve more than 5 stars
Superfast shipping and great item
Very fast shipping! A +++
The brochure is not correct with the product. As had previously had no problem.
Very fast delivery to Peter. Everything works fine. Satisfied.
Up to Mo in 6 days. Quality is good, everything works. Checked with remotes on qichip chips, works in both directions. Recommend.
Quickly Come now yet equally flashing and then I can there all along
Everything is fine 5 stars
Everything works. True instruction in German was.
Accurate sizing and excellent quality. Good work!
Product is OK
conforme alla descrizione
Delivery 20 days. Works.
Very well, do the job, too bad we do not see if the switches are on or triggered.
I 've already connected it and it's simple and it meets what it says. Fast shipping.
No batteries, I'll buy it, I'll connect it, I'll add it.
is so much more than i expected. a huge thanks!
Excellent bridge for 433 MHz sensors