SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality excellent came 3 weeks before the Volgograd region. Recommend
25 дней до Владивостока, все отлично, Honor 8x входит как родной
Excellent Product, good quality, fast delivery,
Thank you. Wery good.
Excellent quality. Fast delivery. Thank you!
The parcel did not come. In the end, I opened a dispute. I hope I get my money back. I don't want to spoil anyone's mood. Put all 5 stars.
Very good, i think that probably later i will buy from this store again.
awesome for its price bracket
I really appreciate customer service, thanks for answering all my questions! Item arrived as I was promised! Thanks so much!
The goods are good, corresponds to the description.
The store is a big respect, the order is delivered quickly, the packaging is very high quality, the Samsung Galaxy A31 entered just fine, im happy!!
It came quickly. Quality is normal. Slightly small pocket for cards, fit a maximum of two. And so everything worked out.
Mi 10 with a cover in the butt, normally
is an awesome product at its finest
For a brand new the price is really modest. Surely recommend
The bag-case corresponds to the description and photos. Made qualitatively, comfortable and cute. Got there quickly. I am very happy with the store and delivery, I recommend it to everyone.
All as in the photo, the quality is excellent, the delivery is fast, the store is good, a good store.
When I placed my order, discount was significant. It saved me lots of money!
Galaxy note9 in the case + Clear View Standing Cover sits perfectly, now you do not have to carry in your pocket. Very good cover, I recommend.
good~^^thankyou
I take the third case from this store. Delivery is fast, the case is very lively ....
The cover as the description but I was wrong in size.
Quality is good. Fastening to the belt can be-you need to make it more reliable.
It's okay. On redmy 8 pro came up
Price-quality is a really very successful product at my place. I was extremely pleased. Thank you...
Received in less than 3 weeks, the product is of excellent quality, the iPhone fits smoothly with a silicone case, very according to received, thank you store
Thanks for free delivery, the came in time.
good quality
Чехол качеством хорошим, а вот телефон с тоненьким чехлом еле-еле залазит, так что меньше слушайте сказочников.
Wow, it actually amazing. I highly recommend it!
Fabulous, magnificent
Very fast delivery and super product, very satisfied
Looks like in the photo. Made of most likely from leatherette, but soundly. I took for realme 6 size 5.5 ", hardly moisture in length. Buy again the same, but larger.
All good
I don't have any doubts where to buy online anymore. it's now my favourite store ever
Perfect , well match my expectations. Thank You.
Perfect
Very fast shipping, as described. I recommend this shop. Thank you very much :)))
very good. my 2nd order here.
The cover is good, on the advice of the store took this size, came up. Delivery is very fast. Advise.
Better quality than expected, Shipping was quite fast!
The order came to St. Petersburg for a month. The product is satisfied with the exception of one small nuance this is a carabiner who failed on the first day. And so I recommend the goods.
Got fast, quality is good
Quality.
Mega quickly came, eco-leather, I recommend
Ekstra 15,75 tl gümrük vergisi çıktı ürün güzel
For , discount isnt't even necessary. The price is already more than fair for the quality provided
overall quality is outstanding!
It reached Moscow in a week. Took for realme7 pro the largest size, because. Smart with a cover. The village is like a glove. I recommend and the goods and the store
Goods consistent with the description. Fast przesylka. Recommend.