SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very red air humidifier but very small
Practical for my bedside table. Don't make annoying noises. The mist is diffused. Nice light. Fast Delivery (10j max)
great product. fast delivery.
lovely we like it
I liked it very much, it came in a short time and it's just as in the description, thank you✨
Hi everybody! The humidifier reached perm in less than a month (ordered 4.02, received 24.02). Everything works, pshytsya, glows. I ordered with 5 filters, put 6 separately and one inside. In general, I order this thing not for the first time, very happy with everyone. Thank you to the store, great work!
Works great. A little bit to sound at night.
Cool compact humidifier, works when connected to power supply.
Very nice, ideal size, fulfills your function!
Very cute looking, arrived in exactly 10 days
The goods are good. The child is delighted. The only thing-you can pack it better while you open it, I thought that something exactly broke.
Compliant product and very nice and it moistens super well
Bardzo ładny i działa dobrze.
The goods received 20 days after the order, moisturizes the air and glows in different colors. Recommend product and store
Trop mignon, j'adore❤
Super produit. Silencieux et diffuse bien les huiles essentielles, très joli
super fast delivery
Great stuff. Came fast
Looks very good but not working, I can juse only like lamps.
The goods came quite quickly! I did not immediately understand how to make it work, but still figured it out. I'm happy with the purchase, but I came a little dirty. Quickly sent the store the goods in general very satisfied!
A voir sur le long terme assez petit mais très joli
Very cute good quality
Very cute and it works.
Too beautiful, not tried yet
It works perfectly. Instructions in Chinese. Comes with a replacement
Wonderful, I love it. Very good product
Very beautiful, works well, pairs strong
Very cute! Delivered quickly!
puikus. veikia be garso.
The order arrived super fast. The product is accurate to the image, precious.
Cool thing, cute, compact. Glows with soft light. Packed well. Shopping to Lithuania 1 month
Beautiful thank you
Very cute humidifier! Exactly like in the pictures, I love it!
Delighted. Received well packaged, no damage thank you
Love it! Very cute Fast delivery, highly recommend!
Very nice :) Thank to store.
It works perfectly, a cute one!
Product consistent with the description and beautiful. Working efficiently only minus that is on the cable but with this you can wearing poradzic