SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very satisfied with the product
All OK!
Everything works well, delivery month, packed well.
Promised to deliver in 2 weeks, it was 6 weeks. The prefix itself is made well. Works quickly, took with the keyboard and mouse everything works well. Image quality excellent Wi-Fi signal catches well both 5 and 2.4 GHz. Installed several programs for watching TV channels and movies work without brakes. Seller Thank you quality good
Very good lost
Top too congratulations
I love your company .. fast shipping and excellent communication...the products are great...also many thanks for the gift...Greetings from Istanbul..
Bien reçu Merci
All right. everything works. delivery fast
It's okay...
Delivery bullet 9 days. the box works without brakes, everything is fucked. order comrades! the store 5 points.
хороший товар, хороший продавец!
Good purchase and quite fast price quality
Price-quality at the level. Complete complete, delivery fast. The prefix is tiny, but it pulls normally, everything flies, even the TV picture better gives out. Two strange things: remotes have to use all, one does one another-another. But I guess so. The second-and I can not configure the wireless projection from the phone. On the teoephon, this function is built-in, but he does not see the prefix in focus. On the Internet, nothing about such a problem was found, I would like to help the store
Everything is fine!!!!
It's a great tv box and the store posted it fast!
thx.for fast delicery
Delivery 2 weeks. Excellent prefix for its price. Everything flies. But cooling is definitely refined.
I bought the second such prefix, the first one has been working for the third month-the flight is normal. A little heated. Free place somewhere 32 GB, the rest is already pre-installed applications
отлично, очень доволен, почти не греется, 2 дня пользуюсь уже
Thanks you so much
super produit. conforme, pratique et utile
Fast shipping to Poland two weeks and Courier in home Full tracking package It's already second device for rodzinki. Netflix YouTube narazie operated without any problem. 4 GB Ramu does your Recommend as per the checkout with Android 10
Equipment arrived very quickly misz the spodziewałam 2 weeks and home Equipment first grade 4GB Ramu does your Recommend
Delivery fast, prefix works
Quickly shipped, thanks.
I order the prefix of this company for the second time, it works well, but it is better to connect through the cable, through Wi-Fi some sites fly out. With the cable, the internet speed is excellent. We use it to watch movies, yutub, there are no complaints.
ok
Seller recommend! Sent fast! It came quickly! The remote control reacts badly, he wrote to the store immediately sent a new one!
Otrimano. All good.
Very competent and reasonable purchase!
The product I arrive in 10 days is very good quality very stylish details, it is fast, satisfied with purchase
Complies with the description and received quickly. Very good packaging that protects the device well.
Delivery of AliExpress terrible overdue delivery more than a month but for that it is very expensive, do not choose delivery of AliExpress. Boxing works. There are no complaints to the store, only to delivery. With the seller did not communicate
The description is accurate, all connected quickly. Slightly heated when watching Edem, we'll see in the work.
Товар прийшов за 2 тижні в якісній вакуумній упаковці. Приставка працює навіть дуже шустро. Продавця рекомендую як відповідального.
fast and nice and all thing is good good store fast ship
Delivery took almost a month. Two weeks lay at Russian customs. Packed well. The product corresponds to the description. Connected to WiFi from the phone, everything works. I like it.
Thank you. It came well and fast.
Everything perfect
<2en> great product store highly recommend 75 tl Customs arrived
Everything corresponds to the description. Everything works.
Very good and fast arrived!
Everything, as expected. A little long delivered (11.11, the flow of parcels). It is convenient that the remote can be trained some functions of the TV console
$35 tax came out. <2en> the product is working well. It was very expensive because of the tax.
Does not heat, does not hang, Wai-Wai works not bad. Accelerated delivery was made on 22 days.
excelente
Good product, fast shipping. I recommend this store.
The prefix came in 17 days in Krasnodar. Connected everything works. Excellent. Waifay's good. Downloaded several additional applications. Everything works fine. The only additional remote slightly torches. The prefix I recommend (took 4-32), the store sent everything quickly.
Heel snel ontvangen Werkt goed