SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product well packed and properly started, all as in description
Beautiful watch.. Good quality and fluidity.
The product works very well, I arrive much earlier than expected to Mexico. The watch has to measure pressure, pulse, and oxygenation, in addition to being able to connect it to the phone and receive notifications, it has multiple functions. Thanks to the store.
Beautiful watch arrived within the specified time period.
For a price this watch is amazing
Good product for my needs.
The clock came discharged. But it works. Only, for some reason in Ukrainian...
Like the product and
Very accurate. it's a nice watch!
The clock came quickly. Well packed. Inside was an extra iron strap and magnetic charging. In the production of music, which is in the phone. No instruction in Russian language. But without it it is easy to understand the setting of these watches.
The watch arrived my city of Awka in Anambra Nigeria in whole, neatly package in its box, fast shipping arriving in exactly two weeks. This is the fastest, accurately and precisely tracked good I ever bought in Aliexpress. The fastest shipping item Aliexpress. The store is very attentive responding to questions in very good and polite way I recommend the seller %. Only small scratch in the body of the watch. The watch is exactly as described very beautiful for fashion and easily bonding with the phone. The watch functions as exactly in product description The volume is very loud and clear to hear calls and enjoy music. Only the battery doesn't last as expected. I recommend the seller and the product. I will order again and give 5 star.
Good watch, fast shipping
In 13 days to Poland, state consistent with the description. All OK
I thought q would be a little smaller. Very good quality. It attaches very well to the mobile, calls are very clear. Very good shopping
Excellent watch, I come fast and it's exactly like ma description. I recommend it to 100%.
The clock came to Belarus for two weeks, everything is OK, plus a second metal repair with fasteners and a screwdriver, I advise, a topper for his money)
The product arrived very quickly in 2 weeks, and is according to pictures. Recommend
Reloj muy bonito, igual a lo descrito en la publicación, probare para valorar su funcionamiento.
Beautiful Smart watch. Easy to operate
Unfortunately it came to me with a glitch but the store was super nice and helped me and responded to everything
Shipping fast and the only Performance is more used to look you're happy four key
Быстрая доставка. Упакован хорошо. С продавцом не общался. Всё работает. Брал на подарок. Позже дополню отзыв.
Todo perfecto llego como 12 días antes y de momento todo correcto buena experiència
es muy precioso elegante me encanta idéntico a lo ofrecido y muy rápido el envio solo falta ver el.funcionamiento y ver si cumple lo que se dice
I was surprised it came quickly
Reloj tal cual la descripción y sus funciones las... estoy probando espero valla todo bien... Buena experiencia con el vendedor 100% recomendable..