SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super call! Many melodies, such as Moscow evenings... In Russia, such for 1,5 thousand rubles
nothing is missing. quality optimal. arrived within terms.
arrived in time. nice purchase, no comments, just recommend
Perfect, super good functionality with several melodies. Sonette to fix on wall with double sided which is provided.
More than expected, very good the doorbell, multiple touches, long range, exceeded my expectations! Obs. The second I buy this brand.
Fast delivery, thank you
I am very satisfied
Great, it works very well, I recommend store
I order such a call for the second time. Everything is fine
Perfect and shipping quickly Thanks
I arrive early and it works beautifully.
The product is as advertised. Is working well and the quality is good. The only drawback, for me, is that could be slightly more noisy. Arrived very quickly. Good buy The product is the announced. It is working well and the quality is good. The only thing less, for my use, is that it could be a little bit noiser. Fast chipping. I like it.
I get super fast and it works great. The musicas are a bit excessive but there are a couple of the simple ones that are saved. Super comfortable to install. The unicp that people have trouble getting used to touch touch and how they don't know if it's pressed or not called anymore. But it's great, I RRate it
Everything is fine, this button likes even more than with a large battery.
Quick delivery to Belgium. Nice design and quick reference included
Excellent store, highly recommended
The parcel came in 7 days. Everything works fine.
I came very quickly. Very loud. The truth for the button is scary, as if it were not first)) it is necessary to fix something strong.
Works perfectly, very satisfied
Thank's very good item.
Item received as described, not tried yet!
Super. Fast delivery
That's it!!! The store is a class, the call is super, the delivery is bright!
Arrived in less than 20 days and great quality!!!
Everything is super !!! Very happy with the purchase !!!
Everything works. Quality to the touch and sound-excellent! The range did not check yet. Maybe I'll write later. To Moscow delivery-2 days (most likely was in Moscow...)
quite a high quality for such a humble price
Perfect, just like the picture. He arrived very fast and works well
good product fast shipping
fabulous product quality
Works well! Soo many bells or tunes to choose from.
Thank you received the goods, the courier delivered to the apartment, everything works super, I recommend everyone to buy!
Nice. Loud. Lots of chimes to choose from. Easy to use
All ok. Thanks.
Bem embalado e fácil de instalar!
Works very well and from a big distance !
At last!!! beautiful !! free and super fast shipping. many thanks!
Came in almost 2 weeks. Very simple and easy to use. We choose the ringtone and the volume, no pills to put On.
I arrive on the agreed date, very good quality and good sound, I recommend!
Highly recommended, I 've been using it for a week and no problem. Recommended purchase
I'm truly happy with the purchase, it offers good value for money
Great call, lots of tunes. Delivery fast from Russia, with a coupon took for 3 hundred parts)
Works, the battery was installed immediately, the button is glued very firmly, there are many melodies, but they play for a long time, I use the standard
Very good operation very easy to use