SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product quick installation but requires repeating wifi without it even short Network distance low otherwise perfect quality sound detector
awesome , fast delivery, easy installed , 1/3 cost when i order this product in nederlands, sending from europe so no tax costs
Item seems to work well, recommend getting a micro SD card so you can use all features. Wouldn’t recommend buying from this store as shipping originally quoted for 2-3 weeks, ended up being over 2 months.
Top quality items very happy with them.
Easy to install, works like a charm!
the quality is very good! very impressed!
Seller recommend. Delivery from Poland in 5 days. Thank you. Until I checked how it works. I'll check, I'll add a review.
Very very fast the quality is beautiful thank you 10/10 c est très facile à installer également
E ok . se putea mai multe opțiuni în aplicație dar e ok!
Everything works, there is a little delay, for its price is ok!!!
the product is very much like a ring one ,but I haven't actually fixed mine up yet but the people who had said it is very good when I fix it up I will leave a comment
After many attempts pairing, is already working. Seller and available for help. Just realize that pairing with Poco X3 is impossible, after many attempts failed, tried with another device, Nubia in case and worked at first. After paired, already can access from Poco X3. Tip is for those who will have problems pairing with the Poco X3 or other equipment incompatible. Good product.
matches the product description in full
Very good doorbell easy to use.
It works perfectly. Very good shopping.
ok video doorbell
even for a small budget is a well-reasoned, useful and pleasant buy. i wasn't disappointed, just the opposite
Everything is super, delivery to mikolaivska OBL 8 dnev, Garno packed.
al ok. work fine.
No long rang wifi
The video doorbell arrived on time. Package was packed very well. Doorbell works as described. Configuration is simple and user friendly. It's important to remove the seal of the batteries before starting it. Otherwise doorbell will not work.
Products conform to the description. Received very quickly (6 days). I advise this store.
everything comforms to the description
snelle levering, makkelijke installatie en goede kwaliteit
Finally a doorbell that works and easy to connect even in English it is top because with the drawings we understand. I recommend without problem
Works perfectly, the image is clear, the motion is perfect.
Great, it works very well.
Works very well, super available. Back to buy.
Product exactly as described! Thank you very much!
So far so good had no worries or troubles. It looks of a nice quality and build. Prompt shipping and arrival time. I would buy again, recommend this particular store.
Very fast delivery! And whole good quality, super product!
The doorbell is beautiful, well made. Only downside is wifi connection. Its weak. I have Linksys VELOP system all over house. My phone is getting 50mbs on the same place i put doorbell. Works better during day. Too bad that the picture doorbell send when someone rings dont open over intire phone screen.
Product perfect, this second L purchaser.
Good looks the best is the app manual download then it works well.
Excellent very good recommend!
Everything works. In total darkness removes clearly. There are not enough viewing angles vertical. I can't see the kids. In general, not bad. The motion sensor always works and keeps record. The alert on the phone can be turned off to trigger the sensor, but it will still be recorded.
My product arrived in time. Thanks!
Works fine, beautiful picture.
i had to compare to some other offers before i got sure it's the best option to get it quickly and safely
1 day delivery Spain to Portugal! All good for now, thank you!
Товар приехал быстро, в течение 5-ти дней в пункт выдачи Ярославская область. Упакован хорошо, фирменная коробка даже присутствует...Качество товара хорошее, не "китайщина". Вот разобраться в функционале сложней... Га данный момент подключить на два телефона пока так и не смогли. Звонок идёт с очень большой задержкой и гости то все уже домой уйдут, пока ты поймёшь , что кто то пришёл! Да. и аккумы , похоже, на свалку сразу и покупать хорошие! Не купил бы снова этот аппарат !
It’s perfect! Fast delivery!
Highly recommend this ! + reliable store!!