SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product arrived super fast
Arrived in two weeks and the product came well packed. Now we will test the clock with the application.
The watch is is stylish, original as the brand, material is good and overall it is very light. Tested functions not yet, but already liked.
What is described by the store is exactly what is offered in practice, important to mention that it comes with instructions in various languages what is a point in favor. Recommend seller and product, just first day of use and all ok we will see q such in next day s
Well I arrive within the expected time Article as the description It is appreciated.
Watch top!!!!
Hours of norms. Not heavy. To Kiev almost 3 weeks went. Packed well. They came out. After full charge on the third day another 50% show. I can not yet figure out how to configure to show sleep phases. And so it is quite clear everything is adjusted. In general, I recommend.
me encanta el relog esta muy bueno gracias
Like very good
Great is just how it appears on page we recommend fast delivery store
The watch came in 3 weeks, the store executive, packed well, the quality matches the price
bjr bien reçu les montres c pour offrir à mes petits enfants j'espère qu'elle fonctionne bien en tout cas je vous remercie beaucoup a la prochaine commande
Impecable.
Arrived very fast and the watch is very top !!! Recommend!!!
Arrived right
The watch has a good quality. Is is much better thenn expected for the price. It works flawless with my iPhone. Even messages are readable on the watch although in very small font. The batterie last for days. The display is bright and black with contrast. I would buy it again!
Nice watch, I use it for a few days and everything is perfect for now.
Very beautiful watch, yet will learn the functions I am very satisfied
excelente, todo le funciona, lo recomiendo
Top quality product. Can be a little difficult to understand but you will get used to it. Totally recommend store and product
Arrived right before store is Congratulations
It's perfect. Super useful.
An excellent product
Nice watch!!!
mtu top
Thanks was delivered very fast congratulations to watch very beautiful and top
bom
Delivery to Orenburg 22 days. understand the settings simply. The clock is half charged. While everything suits. the screen reacts to the finger, only scroll, there is no tap.
Now to prove it
Not أجربها after
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Very nice watch hoping that it works well c to offer my grandchildren but with Aliexpress I never had any worries
Very good product. delivered. very quickly.
Good products
Amazing product, such as description and it only takes less than two weeks thank you very much buy more
The clock came quickly. In general, the functionality of the clock is satisfied. The attached instruction quite enough explains how to configure the watch. Accuracy of measurements is almost excellent. The specified water resistance corresponds to the specified.
Very good. Tested in water, no problem. It work perfect. Recommend. Came for two weeks to Bulgaria
legal
show
Excellent well above expectations.
Excellent I arrive earlier very good
Very well packed, it's a super recommended watch, I love it!
Very good product for the price. The strap is only very plastic
Item faithful to the description, Operation nikel
Well packed
Good product and punctuality in shipping reception
works great looks nice not cheaply made
Looks like a good buy, at the moment, fast at home and cheap, ta guena the thing knows primo
It's a very good product, with manual in Spanish. It is also very simple to set the watch to the cell phone.
Top!!!