SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great , top service!
Exactly the year worked the first exactly the same vacuum cleaner without a single comment. Today came the second one I bought for relatives. Thank you very much to the store, and of course to the manufacturer.
Dostawa na 4 dzień z Polski. Jeździ, sprząta. Jestem zaskoczony skutecznością zbierania sierści psa, co prawda z gołej podłogi i płytek więc ma ułatwione zadanie. Można ustawić sprzątanie w godzinach dogodnych dla domowników, jest na tyle cichy że można go właczyć na noc i nie powinien przeszkadzać w spaniu piętro wyżej. Polecam
Device rewelacja. As for this price does great job. Leisurely Radzi wearing with carpet. Collected a lot of dust despite prior to use vacuum cleaner. Way of moving seems chaotyczny, but reaches all the space. Function mop, moisturize but dirt not will remove, cloth after work device black, so something there will assemble.
for such a low cost has a surprisingly high quality
Very good! Arrived very quickly! The robot Is Cool meets, has good sensors against accidents… Nothing to complain!
I am happy with your purchase. Maybe a little chaotycznie rides but the whole floor odkurzona. Purchased with Polish warehouse, shipping 3dni.
great. only 2 days to Pl I recommend
Very happy with the ! Also very fast shipping!!
Very fast delivery. Works for Hurray!!! Where he finds so much dust I don't know. But he's smart. And most importantly for such a price... Thank you!!!
significantly better than a similar one i bought offline
Super equipment for this price.
Another successful purchase. Fast shipping in 2 days
Nagyon gyorsan megérkezett, jól működik, ajánlom
I can surely say it's the best price for for both online and offline stores
polecam, szybką dostawa i sprzęt super
One week delivery to Bulgaria. Everything is ok! Thank you!
Несколько раз проезжал по толстой бахраме ковра - норм, а последний раз за 2 сек намотался и отключился, пришлось обрезать бахраму. Теперь просто накрываю ее небольшим ковриком. !!! Если после очистки бака от сора постучать кисточкой возле фильтра - высыпется ещё гора пыли!!! Довольна покупкой, спасибо
товар полностью соответствует описанию. посылка пришла в Болгарию за неделю, как и обещали. упаковано в родную коробку. без повреждений, все ок. проверил работу, вроде все отлично. пыль, волосы, мелкий мусор собирает отлично. мокрую уборку ещё не проводил. проведу, дополню отзыв. продавца рекомендую!
Доставка быстрая, в указанные сроки, забирали на почте. Всё исправно, работает, базу видит и приходит сам на место. В использовании прост, можно легко во всем разобраться. За счёт небольшого размера - легко проходит под диван, прибираться и сам выходит. Пока ни разу не застрял нигде. В комплекте есть ещё один фильтр, ещё одна тряпочка синяя для влажной уборки и запасные щётки. Нигде не увидела, что такой двойной комплект и это приятно порадовало.
Viskas veikia, Labai Geras. typewriter ėjo ilgai 3 Sav. Pardavėjas nebuvo pilnai nurodęs Telefono IR adreso, siuntinys buvo pasiklydęs, teapot ieškpti
Very fast delivery. Works. Brushes would be better to remove from the case and send in the box, or they crumpled and took a G-shape. I'll try to straighten it in hot water, I hope it turns out.
Everything is good. Store is very attentive :) Thank you!
JUST PERFECT!!! Thanks!!
recieved today, it's so nice! thank you so much
arrived in excellent condition. good quality. thanks to store. would advise.
Highly recommend this ! + reliable store!!
the condition of is perfect
доставка быстрая, до Ростова 4 дня, каждый шаг отслеживался. бегает шустро, довольно тихо. препятствия преодолевает с лёгкостью. брал за 10200.
Super, quickly and efficiently. Vacuum cleaner sensational
Посылка дошла за три дня до г Курска. В комплекте запасные щётки и два фильтра. Робот на полном зарядке работает три часа. Чистит отлично. Рекомендую.
it looks exactly like the picture and i know for sure my best friend will love it!
Until they used, bought as a gift. But I'm buying the 7th vacuum cleaner. Kids, friends. Everything is fine. Everyone is very satisfied!!! Especially thanks for the prompt delivery!
is perfect! I luv it!
Everything is fine, took the second one the same, the first honestly smelled of 4.5. Recommend took for 10000
Come quickly, thank you. She took her daughter, took herself the same firm, a little different. Before that was the same, only 7s, served 3 years. Good mate
I really like this . very beautiful. Thnx!!
The order arrived during. Packing without damage. The package according to the product corresponds to the description. On performance did not check. 21.04. Birthday, check after delivery.
Fast shipping only 9 days from Poland to Bulgaria recommend the store
pretty and durable, thanks!
Just tested it! Amazing product! Shipment only for 5 days to BG! TOP!!!
Shipping. Satisfied with the product
Vacuum cleaner cool, came in 4 days with Poland Courier. I have not checked it yet, according to the reviews of a normal workhorse
Came fast packing quality
I order already 5th (for all Rodney)-all on Hurray!!!