SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks Perfect! Recommend! 5/5!
Very fast delivery, it already another vacuum cleaner from this Seller and as always all in best fine. Vacuum cleaner checks on dywanach with short pile, podjeżdża under low frets, not falling from a height (postawiony for ławie for testing). US rides daily and always has a full container coat (home two cats).
even better than i expected!
The vacuum cleaner came exactly in a week. Removes perfectly, the floor rather moisturizes than washes, but it's still great! Take it, you will not regret it.
Very satisfied with the purchase!!! Cool robot vacuum cleaner!!! Fast shipping!!!
Everything came in full set, thanks for the goods! Characteristics correspond to reality.
Came in four days at UFA. They took it from the post office. After two weeks of use, it concluded that linoleum and Laminate vacuum cleaner well. I'm happy! I hope to serve.
Thank u! I was a little worried but the item is perfect!
Shipping mega fast with Polish magazine. Pack was U Me on second day. Robot spisuje very well, it is simple to use. Collected a lot of garbage despite prior cleaning. Mopowanie zwilża floor, not wyczyści strong dirt, but odswieza. Though after ścierce seen that is dirty so something gently cleans. Mega recommend, I kupiłam it with jakimiś discounts for 480zl so really worth.
The goods are excellent, I take the second time, as a gift.
noproblems with the order, everything is fine
Nice product and quality, looks really amazing!
this store asks the lowest price for in the universe. had a fun time talking to the seller
Very good vacuum! Thanks store!
Cleans cool image, well worth the money :)
5+++
Wonderful. Arrived very quickly be in Brazil.
Super fast shipping, amazing vacuum cleaner. Love it. Best buy ever.
Robot vacuum cleaner corresponds to the description .., I'm happy!
I'm afraid you'll be proud.
Только получила, прийду домой дополню отзыв, заказывала 12/02. Пришло 17/02, обещали доставку за три дня
For my budget is a great buy. thanks to the seller!
The store is just the best. thanks for
Awesome vacuum cleaner. Pumping :) a whole container :) I recommend. Drives early, in his technique. But I removed the whole apartment!
Fantastic. MTO expected time to have stock in Brasil cuz not delivery comes out. Bought 2 models other brands that waiting but iLife is unbeatable.
Happy as an elephant. Parameters correspond.
For a while the present product consistent with the description. Well protected and quickly delivered recommend
Everything is fine!
For the perfect time, it's the second he bought.
Perfect to vacuum hair at floor. Amazing!
Product same as the description, arrived before the deadline, well packed, recommend.
I recommend it. Perfect for home use.
Delivery to Krasnodar Region 9 days to the Post Office. They ordered the second vacuum cleaner as a gift. The first one has been working for 2,5. Everything is fine, it corresponds to the description.
I am zachwycona, product already wypróbowany, great Radzi wearing with sierścią and hair
Polecam! SUPER
Works, hula, troszkę need flat under him prepare to e.g. not wplątał in cables, but dajw advice!
[word exactly as described! Thanks.
Very good . I like the quality. The store was attentive and cooperative.
żałuje że wcześniej nie kupiłam urządzenia - od razu dementuje robot jeździ po czarnych płytkach i czarnych dywanach - jest rewelacyjny. W 5 dni dostawa - polecam
All as in the description like later I will add a review. Yesterday I just took it yet to adapt
Great technique
Matches the description in full. Gonna order another one soon
Vacuum cleaner consistent with the description, smoothly and quietly odkurza every dzien. Mopowanie not suitable for anything zostawia streaks on the floor. Very fast shipping with Polish on the second day was juz U Me
I love this vacuum cleaner. Through it I see how much dust wdychała my family without it
arrived without defects. Thanks for secure packaging. I give you a 5 stars.
I came quickly. Excellent home assistant!
огонь за свою цену
very good
wszystko w najlepszym porządku
recommend this ! good price and quality!