SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Next time recommend goraco
arrived in time and there are no defects. Goods meet the expectations.
All beautiful, no damaged recommend.
super cool ! just arrived
Ok
Resonably priced item with a nice quality. Check out the webstore!
All super. Working properly pretty good odkurza
Supply from stock in Poland virtually instant. Recommend
Got it! Very fast! Right on! There were no batteries on the remote. He's on the carpet right now. Thank you! Recommend!
The vacuum cleaner is cool. Its functions are performed. Packed badly, or rather in any way. The box is all dirty. In the specified time frame did not have time to deliver.
Everything Is okay) came quickly
Atviažė per 4 D. viskas puikiai. Rekomenduoju
Mega pozytyw for the cene , robot doszedł in ciagu 2 days of zlozenia order, narazie is tested but as narazie none objection
Un robot foarte bun.
I am very satisfied
The goods are excellent! This is the third vacuum cleaner of this brand in the family. Works, there are no complaints. But the store service is terrible. I'm very disappointed. The order was issued on April 22. Bought for delivery, that within 1 week will deliver in the end received the goods only on May 20. It's not serious. The store could warn that the delivery time is increasing, not based on malleable restrictions. I don't care if I want to go to a mess, they don't affect the delivery of goods. It is stated that on April 28, the deadline-fulfill your obligations. Requested a refund, as I wanted to buy already in a regular retail store. The seller did not go to the meeting. The goods are excellent, as always. Service store-terrible, worse just nowhere. The speed of delivery is not true.
quite satisfied, thanks
Puikiai veikia
reviews indicate it's a fairly good item. totally agree, i am happy with the purchase
All OK. Equipment juz proven and works great. Maybe a little loud it comes but each receives it individually. Recommend
Well, let's eat the dovoln from Tozi salevach. Stockite idwat for a little bit of sedmitz. You are proud!
Reliable product as the previous, improved on the wheels.
Encomendei na 3 feira à noite e recebi na 5 feira ao almoço, muito rápido e trabalha bem
I'm glad i managed to find a reputable store where I can buy online
Discounted is a true bargain. thanks to the seller!
polecam
It's okay, the parcel came quickly. How does half a year work, I'll write
OK!
Fast shipping. Not yet used. Loading the.
It's so resonably priced I couldn't resist :-) Waiting for my parcel already!
A quality product. Works just fine!
I just received it I didn't expect That the shipment was so fast, it looks very good and good finish.
Wonderful!
great❤❤❤
Comfortable and excellent design
I got my order in several days and I couldn't be more delighted! It turned to be very sound. I had never seen something like it by that day. I'm so lucky I got it though, because it is admirable! Now this is most likely my beloved item and prime eye-opener that I have had from ordering in webstores. If I could degree this item higher than 5 stars, I would. I'm doubtless I'll continue to admire it.
taniutki odkurzacz. kupiłem na taras. a czyści jak inne za 1tys pln. doszedl w 24h
i really liked , it's better than i hoped
ALL IS FINE!!!
Quickly came all right podlogi hard dog walking as storm
Very well cleans floor.
Prfect Dela cat Mora tudi under stolom in vsepovsod
I haven't tried it yet, but it's come very fast
The same as in the description
looks exactly how it described, good quality, will buy order from here again
Everything's fine!
I am glad. For cool money can buy equipment which dispatch costs twice as much. Regards Shipping so as the description 3 days.
All OK. Equipment cool, well made. Troszkę loud but don't mind too much
That's not just a good deal, that's a true bargain! Really glad to be a proud owner
Good product