SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well, let's eat the dovoln from Tozi salevach. Stockite idwat for a little bit of sedmitz. You are proud!
Reliable product as the previous, improved on the wheels.
Encomendei na 3 feira à noite e recebi na 5 feira ao almoço, muito rápido e trabalha bem
I'm glad i managed to find a reputable store where I can buy online
Discounted is a true bargain. thanks to the seller!
polecam
It's okay, the parcel came quickly. How does half a year work, I'll write
OK!
Fast shipping. Not yet used. Loading the.
It's so resonably priced I couldn't resist :-) Waiting for my parcel already!
A quality product. Works just fine!
I just received it I didn't expect That the shipment was so fast, it looks very good and good finish.
Wonderful!
L’article n’a pas pu être livré, après discussion avec le vendeur l’article a été renvoyé une deuxième fois très rapidement. Satisfaite du produit et vendeur soucieux de ses clients. Je recommande
great❤❤❤
Vacuum cleaner of excellent quality, I buy not the first such company. I advise everyone. It's worth your money.
Comfortable and excellent design
I got my order in several days and I couldn't be more delighted! It turned to be very sound. I had never seen something like it by that day. I'm so lucky I got it though, because it is admirable! Now this is most likely my beloved item and prime eye-opener that I have had from ordering in webstores. If I could degree this item higher than 5 stars, I would. I'm doubtless I'll continue to admire it.
taniutki odkurzacz. kupiłem na taras. a czyści jak inne za 1tys pln. doszedl w 24h
i really liked , it's better than i hoped
ALL IS FINE!!!
Quickly came all right podlogi hard dog walking as storm
Very well cleans floor.
Prfect Dela cat Mora tudi under stolom in vsepovsod
I haven't tried it yet, but it's come very fast
The same as in the description
looks exactly how it described, good quality, will buy order from here again
Everything's fine!
I am glad. For cool money can buy equipment which dispatch costs twice as much. Regards Shipping so as the description 3 days.
Received super fast! A day early than expected. Now it's working, much quieter than my previous roomba
All OK. Equipment cool, well made. Troszkę loud but don't mind too much
That's not just a good deal, that's a true bargain! Really glad to be a proud owner
Good product
It goes very well sucks all the hairs the sand. It leaves the ground very clean and just loads again. A wonder. It also comes with spare parts
Very satisfied the quality and design. It takes only 2 weeks to arrive. Thank you!!
Very good . I like the quality. The store was attentive and cooperative.
Awesome deal! It's safe to say it's the cheapest price for
Everything is well packed. Delivered quickly. We are waiting for recharging, as indicated in the instructions and will test. Thank you
Robot already tested odkurzył 80 m2 flat very carefully I am happy
rally nice
Best online is a generous offer. the webstore is lovely!
All ok as description
Thanks, My purchase arrived very quickly and it's perfect, I love it so much!
Very good robot!
All ok and super fast
Well, I can't say anything but delight. Came quickly, mastered too quickly. Now runs around the apartment, get acquainted))) when in the house of a cat .. This is a super assistant!!!
Comfortable and excellent design
Ok
Super!
Thank you SO MUCH! For my more than modest budget, was exactly what I've been looking for!