SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came to Me very soon. It's going very well, for now I'm happy.
To me arrived in a few days. Can not odkurza everything so on 100% (some of the time need cross big), but fantastically collects hair with carpet (plain not doing this as well), seen it especially when cleaning brush (once for a few odkurzań or less often). Rides little chaotycznie, certainly better it goes if there is too much omijania furniture. A little it hear but not a tragedy or any great rigorousness-and can better at least you know where did you is;)
Delivery since the order five days. Packed in factory box: Super packing. Instruction in Russian. Everything works fine. The instructions are easy to understand. It works quietly. The dust was drained as it wandered around the apartment. Cleaning is better after each job-the garbage can is small. In general, the vacuum cleaner liked. Thank you.
I am very satisfied. Corresponds to other reviews. Cleans well and coherently, even places I did not expect, such as under a stroller. Hoped it would be quieter, but it's o.k.
Though I've merely had this thing for three days a couple of weeks I'm quite happy with it. This a cost-effective buy. I bought it for my roommate. We were both overwhelmed with the quality of thething. The shipment actually came very fast and I was quite pleased. way outran my beliefs. I would strongly recommend this good. Love it so much I am already planning to buy more.
ok
It works very well. Good value for money
Perfect
Super fast delivery to Astrakhan. Brought the courier home.
Are years I know the product, it is very valid.
Great vacuum cleaner.
Posiadam vacuum cleaner from week and is sensational. Instant shipping, order złożyłam morning in Thursday and in Friday popołudniu already was at home. Is silent and working chaotycznie but carefully collected all.
It's the second that ompro, and very happy.
Crawling and cleaning is normal. Already the 4th vacuum cleaner of this company.
First robot vacuum cleaner .. Delivery fast, packed well, got, charged, turned on, everything is fine!!! Drives around the apartment, dust wool collects
Kupiłam in this shop already 7 vacuum cleaners, obkupiłam family and friends. In Great store, excellent contact, very fast delivery. Equipment super. Highly recommend
Goods received with delay, incorrectly written the address and surname of the recipient, because of this there were problems at the Mail (did not want to give the parcel)
Perfect! I already have one! Love the product. Simple and very efficient!
Vacuum cleaner rewelacja. Give you advice when 2 kotach and dog. WITH function mopowania not korzystam-it's more Bajer than something what works. At least in this model. General highly recommend.
Cool vacuum cleaner, came to Togliatti in 14 days. This is the second, took her sister. Removes very well.
Good product, nice and safe delivery
This is the third vacuum cleaner. I ordered myself, my mother and now a colleague at work. All are very satisfied
Super equipment, gives radte even niewysokim flat carpet
I use a few days. So far only positive reviews. Works from one charge about 2 hours. Of the minuses, I can only note that when stuck, it does not produce signals and turns off. On the first day he snowed under the sofa and turned off, ran looking for loss))))
Доставка супер, 5 дней до Белгорода. Качество пылесоса на высоте, дома чисто как никогда. Долго выбирала, думала что если и брать, надо очень дорогой, а от бюджетного толка не будет. Как же я ошибалась. Это чудо помощник, хоть и ездит хаотично, не составляет карту помещения, но со своей задачей справляется на 5+! Послушала коллегу который является счастливым обладателем данной модели уже год и нисколько не пожалела. Продавец, качество товара, цена- все шикарно!
Very fast delivery, equipment meets your function
Great product cleans thoroughly. Delivery very fast.
Awesome The shipping was fast The product was well packaged and with all components. I am very satisfied
Very good everything great
Not yet received, but looks powerful
For this price matchless. Cleans super. Accurate. Very good. Fast shipment. Super.
This is the second vacuum cleaner I ordered. Vacuum cleaner super. 7 days delivery. I recommend the store. I did not communicate with the seller.
Arrived quickly, packed well, works. Not Giro, you will not draw a map)
Robot as described. It works properly. I recommend this store
Best store
Very nice machine. Works quietly, does not interfere with watching TV. Moves, at first glance, chaotic but in 20 minutes cleaned the room 20 square meters perfectly. Does not leave dust. He himself returns to the base without problems. The purchase is very satisfied. Thank you all. Yea! Container with dust need to be removed neatly!
Mu6 satisfaction. Before sending it schedule
It has arrived super fast and in perfect condition, works phenomenal.
It's the second robot I buy. It took me about 2 days to get here super fast. My first ilife robot of the same model I bought it three years ago and in those 3 years I 've been through two reforms at home so the robot has worked hard, my husband had to take the robot apart and make a deep clean for him. We had to change the engine. I have decided to buy the same robot again for the good result of the first (which I will have it for parts for this second robot), plus I had new accessories from my first robot so I give them use. This robot works very well the only thing that needs to be removed-the obstacles for them to clean depth and be careful if the carpet has decoracion movies on the ja edges that get hooked
Took for 7800 rubles. On the replacement of the previous A4, which smelled of 1,5 without days off. Ideal for laminator and carpet! There is no investment cleaning, but it is not needed. Very satisfied with the goods and price, take it-you will not regret it. The goods were sent and delivered to Pyaterochka near the house within 10 days. Thank you!
Спасибо
Vacuum cleaner arrived on 2 Day.
Excellent store! Thank you so much!
Got very quickly, everything is whole. These vacuum cleaners I order for the third time, I order for friends. Everything is very satisfied as I myself, my A4s has been working for more than five years, I'm very pleased with them. I have a stick for more than a year and I'm also very pleased with it as you can remove the dirt quickly anywhere, I even cleaned the dirt on the train that made the bike of clean I removed everything without problems in maximum mode. Everyone is very pleased, there are no reviews on them, but if there are questions you can find me on the oniomania channel, on yutuba.
Everything works
I love it! I order 2 times. The first worked for 4 years, for which he is huge thanks! Take this one, I advise you, the suction account is large, and the counter is on the edge-2. I took it, because I already know what I can do.
The robot corresponds to the description. All functions work. Got there quickly. For daily cleaning is good. In the corners of 90 degrees often does not clean, so once a week it is better to clean the usual vacuum cleaner OM.
In the air great more than to use to see Wednesday iiiiiii
Works. Everything corresponds to the description.
¡Este es un vendedor de 5 estrellas y por mucho! .. Amables atenciones envío rápido, buenas ofertas y los artículos son geniales. Gracias