SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
After a long search I can safely say it's the best price for out of all the other options.
Installed everything works, DN We have a color quality screen, black and white at night.
Actually that's a good price for . Bought without hesitation
Everything corresponds to the description. Very high quality goods, no comments. I recommend the store!
Very nice product. five stars seller, thanks.
All Super Good Goods arrived for 4 months in Ro
can't complain, is of top quality
Did not look that she without recording the video, returned free back to the store, Ali Express returned the money in full!
Everything works. On opening the lock you need a separate power supply.
рекомендую
The store offers cheap online. Really glad I places an order
Fast delivery, good packing. Intercom works.
product excellent. quality is good. Thank you very much store, recommend.
Beautiful product. High quality material! Package arrived fast. Everything works. Recommend!
A good intercom for a current price! Fast shipping.
Thank you!! Everything came intact and preserved. Delivery fast to Novosibirsk two weeks. But one minus there is no cable extension planned installation in a private house. Now where you need to look for a cable
Haven't checked yet
Great intercom. Everything works. Good image, very loud sound that is adjustable.
Description exact, came all the whole to Kharkov in 45 days
It's just fine. Seller respect. Recommend.
Glad I could get online. The quality is as high as in any offline store, but that's way more comfortable
All consistent withthe advertisement. Fast delivery and wyglada as same as the pictures. Recommend.
The product corresponds to the description, the quality is good. For a very long time there was a parcel of 90 days. Installed everything works.
It came quickly, everything is whole, packed safely. I will. Thank you!!!
Thanks, My purchase arrived very quickly and it's perfect, I love it so much!
Suitable intercom at an adequate price. Large screen monitor, neatly made, full set for connecting. Long sent (two weeks), delivery from Russia. But for 2 days, the kidney of Russia delivered from Moscow.
Fast delivery connected everything works Image for 4
Everything is fine! I recommend the store!!! Definitely!!!
man, i love it
very beautiful. great quality for such price.
Good quality! Thanks
very good
The best thing about this item is its undeniably high quality
gorgeous , thanks!
Everything came quickly, intact in good packaging. Installed. So far, everything works. It's a pity that there is no guarantee. And then suddenly there's a failure, Thank you
pretty and durable, thanks!
Проверили,вродь бы работает. После подключения дополню отзыв.
Adore this . Thanks to the store!
Thank you a lot! Absolutely 5 stars!!!
All About personally. With the store can be negotiated.
Wow, it actually amazing. I highly recommend it!
The product fully corresponds to the description. In the settings there is a Russian language, everything is very simple and understandable. The product came in excellent condition, without scratches and bumps.
Works well, the parcel arrived quickly
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
Has received quickly, full set. Thank you!
Все отлично!
Is working
Отличный домофон, рекомендую
After turning on, you need to wait about two minutes, that it would be loaded and work perfectly. The camera is acceptable, the melodies do not change, it rings loudly.
At first glance, everything is fine. After installation, I will add a review.