SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery-6 days to the Nizhny Novgorod region. Everything works-prefix and remotes.
the best very quick delivery.
All the reviews are given.
totally lived up to my expectations. superb store
The product corresponds to the description is my second to offer very well with molotov
Excellent quality. All the progs rose without problem.
Prefix norms, delivery 3 days by courier. All fire
Corresponds to the description! Delivery 25 days. 4 K sometimes sticks out. While testing, I'll add a review later.
It's the 5th time that I buy this box. Awesome buy ! Took just 3 days to reach me.
Came quickly to the door. working many functions ..... we will torture ..
Fast shipping. Testing the box.
Очень быстрая доставка - меньше недели. Приставка нормально работает, но требует самостоятельной установки приложений. Отлично ловит WiFi.
Very good quality thank you
Очень быстрая доставка. Отличная приставка для просмотра видео
Well-received. Use no problem. Tip fever is home for men mini electric fan down two high twisted cotton hang without increasing sought.
Very fast! Qualitatively!
9 days delivery
Still not tested, later say.
Received according. It works very well.
works well, android 10, fast delivering
Great quality! Recommend to everybody... Thanks!
Tmall Super fast. For a week at the Ural
It's my first time to buy this kind of TV box.... It's seems to be nice... Well packaged. Can't wait to try it
I'm testing it. Later I will add a review. While everything is like, but only when watching movies in the browser either lags behind or ahead of the sound in the movies ....
Delivered quickly and qualitatively!
Got it, turned it on. Everything works. Straight as an Android phone, two consoles are very convenient. Only the TV channels were watching and not very heated. Although even in the off form warm. Mi Box s is very different. The one in principle is not heated. In general, I like it. True I use no more than 4 days
Receipt in the month of a product as in the description is fun and accurate recommended
The goods came bistro. Seller recommend
Fast delivered, best quality, recommend this store
15 days delivery, checked, works.
Fast Shiping. Curious about how it works, going to work
My third order. Everything is fine!
Received, came quite fast, like and works well, at least the little tested. However not recommend this model, videos on YouTube are always catch, only 480p or lower wheel without crashes, also is not very fluid, is really a Android TV box very very weak, recommend buying H96 Max x3, more beautiful. Not lock like this and the price is very similar.
Works well, heated in moderation... Brakes sometimes on poor quality video... Hang image... And so norms... Remotes cool
The prefix is excellent, the package is whole. Seller recommend
Товар пришёл Казахстан (г.Семей)за 2недели
Arrived quickly, and well packaged even if the box arrived a little cabossed, but the case and its devices arrived intact... I recommend the store...
Android prefix is excellent!!!
Delivery to Moscow 3 days. The prefix courier brought home. Connected immediately without problems. Works 5 days no problems. I took 4 GB 32 GB. The store and I recommend it.
Beautiful product, Thank you so much .
Recommend the product and the store
On the old TV LG, despite the presence of HDMI and connected Xbox, does not work! on the newer LG works without problems. Not quite noisy, but expected the worst. The remote does not smell like some kind of chemistry, it had to be wrapped in a cover. Applications for watching movies and serials downloaded directly from the Playmarket are nothing, nothing is shown. Downloaded from 4pda, installed on the console and all the stars came together. The prefix does not see an external hard drive.
Speedy delivery by the store. Thumbs up. I am looking forward to doing more business with him
The prefix is good. I order already the third, now there is in each room.)) the first two have been working for more than one and a half years. The only thing that two ordered coolers, as they are heated decently. The store and I recommend it.
Got it in my mail this couple of hours ago. Super excited about giving it a try!
It works all right. I'm coming very fast. It has hdmi to connect and shivers to the network. Both the remote and the keyboard are going well. And android apps, browser and you can connect the mobile. Perfect.