SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's just as pictured already configured with my phone and works bie
Camera with quality in its structure and has some features in monitoring very good in your images reproduced.
The store long send in connection with the Chinese new year. and in general the goods are good, 4 PCs I buy
Everything came whole, delivery month.
The camera is excellent, the model is p17b (en) C but! ycc365-the main hemor, if Sonya's phone is better to look at the model at at I drove for a very long time mystespress goats, the statuses painted, then lost. And the store is well done, although he promised to pack well, he just folded into a package and sent, I'm surprised how the cameras live came, for this probably 5 stars and stars. Will take into account the request, but in general I recommend the store!
Went 2 months in Minsk. Packing is normal, camera is OK. I have not tested yet, when I go to the cottage and set off
Seems to be working for now.
The goods came quickly. The quality is excellent. I take it 3 times already. Seller recommend.
It's the second camera you bought it comes out very good as, I recommend it, understand it is good store and they are very good as camera s at very good price
Super fast delivery. the goods correspond to the description. Recommend
Good product, 7 camera
He arrived earlier than budgeted and in perfect condition. Thank you
The product corresponds to the description. I bought the second one already, the price is + quality. Tested. I advise everyone.
I ordered it seven times already, the parcel went for a long time, but the product is always on top
всё ок Только очень долго шла
Muy bien , con transformador de alimentación incluido que va sujeto a la pared y la cámara grande casi como un melón , todo muy bien
All right. All right. Lack to install
Unpacking the camera see the link to yutub Http: // youtu | be/0ga4qyyhwjw Instead | put a point.
It's super. Management in the app, came quickly.
The camera came very quickly to everyone satisfied except that when it turns with interruptions. And so the picture shoots perfectly speaks loudly as it would be necessary to sit of course for a long time to understand as a whole everything is fine thanks to the store for such a product at at low
работает пришло быстро.
Will try it but looks good.
Ordered 15.02 received 9.03, the camera is good, for its money top!
It works pretty good.
Order received. The goods came intact but the box "on the verge of integrity"!!! We need to think about extra protection! There are no complaints about quality. Thank you! But previously took the repeater/router "kuwfi" for 2138 rubles-horror: through WI-FI is not working, and the CH/Z patch cord regularly goes missing. Packaging and instructions both with Deribasovskaya in Odessa, as if "made on the knee" at the request of exchange or refund-silence...
I order the 3rd. Very pleased. The first works more than 2 years.
Отличная камера с дополнительно привлекательными функциями для охраны дачи, объекта, дома... Рекомендую товар и продавца! Респект! Быстрая доставка. Товар пришёл без повреждений!
The box was a little crumpled! Everything works very simply, downloaded the arrival connected Wai FAI
The goods came safely and safely. Everything works. Connected everything quickly. Davolna's goods. I'm gonna up.
Very long delivery to N. Novgorod 75 days
It came quickly, packed well, as I will check the feedback
compre una segunda por que la primera funciona muy bien la recomiendo .
пока только получил, как проверю дам отзыв.
проверил работает дополню позже
viskas gerai veikia
Everything works but tupenko can Internet weak
Works perfectly easy parameter I'm very happy Unbeatable value for money
Jak zawsze POLECAM.Super Kamera.
Everyone has received the parcel, all super recorded Vidos unpacking and laid out on yutub channel Elvir Gold sold to everyone for a quick time.
The camera came in a mint box, I hope when she was thrown in the mail, nothing was broken and not broken inside
Everything is fine! Honest store!!!
Everything is okay, there is an ONVIF even the sound writes. One minus is that there is no Russian voice))))