SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
maybe not the lowest price for , but the best quality for sure
super ! not that expensive but the quality really good!
looks damn cool!! LOVE IT! thanks to store!
worth the money. thnx.
Fast shipping, decent quality
The product corresponds to the description. The order came to the Kaliningrad region very quickly, but EMS mail Russia failed. From Kaliningrad I live only 50 km, the parcel from June 14 to June 24 was walking to me. The store is sociable and friendly, all my questions were answered quickly and clearly. I checked in the work-everything corresponds to the declared parameters. Seller recommend.
It's OK. Works well. Thank you store.
With or without any discount, is a top quality must-have
Excellent store, I would highly recommend him
Great Thank You
liked the design. totally cool!
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
Добрый день всё в целости и сохранности доставка быстрая спасибо!
the date not saved properly
Works, everything is OK.
One of the cameras reached 10 days second about a month quality good image also like 5 megapixels think there is but 4 exactly. Due to the location of the Wi-Fi antenna under the roof to install inconvenient here it is better to take a dome camera.
Great camera, good increase, normal image!
All functions work, except saving the alarm files on the flash drive. This is my fourth bonvigion camera. Three previous (different models) retain, there are no problems. I see the alarm only in the bookmark (playback time), where the line writes and there you can choose the red sector. In another tab (record), where there should be alarm files-blank. Tried all the settings, put as in other cameras, nifega. I don't know what to do.
The camera fully corresponds to the description. Everything works without problems. This is the eighth camera from boavision I take. All cameras took 5 MP. Thank you to the store for fast shipment and quality goods.
The parcel took a long time. Long coiled with the connection to the phone. In his hearts he wanted to throw out the camera. But he opened the lid on the cable, clicked on the mikrik, and all magically downloaded. Zoom is. Autofocus is, the settings in the menu are present. Gluck could appear because of the camera sticking into the package on not working corners of the turn. At the first connection, the testing was on the floor of the cycle. Now when connected to the network, the camera runs a full cycle.
The order to Moscow reached faster than expected. The product corresponds to the description. Tested everything works. A little bit of a box, but everything is whole inside, packed well.
Good quality, good image.
Отличный товар, уже 2раз заказываю! в первую полез чистить и сбил ход, перестала поворачиваться право/лево, больше туда не полезу! и вам не советую) зум бьет на далеко, чуть теряя в качестве, но 5mp 10X это супер! настройка легкая, всем советую! с 6 этажа лупит отлично! вот фотки с зумом и без, черная тачка по середине
Packing is good, delivery 3 weeks. I checked, everything works. The camera is professional, I recommend.