SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product works properly. They need to be used to see how they go.
Good Tawar! Delivery fast! You can safely buy, it works well! Thank you and success to the store!
The order was 02.01.2021. And you know, it seems to me that autumn came quickly or just I knew that before us (LV) not all, but many parcels from "alishki" go long .. In general, I'm glad that it came, in the picture it is a little more...
Works. Thank you.
The cameras are very good. I order not the first time, convenient-convenient-easy adjust good assembly. In the process of tracking. My note is 5 +++++
The product is well packed, corresponds to the description, easy to install, the image is quality, connects to the network DVR, I recommend the goods and the store. The product is well packaged, meets the description, easy to install, high-quality image, connects to the NVR, I recommend the product. Prece Labi iepakota, atbilst aprakstam, viegli installēt
Ordered a second time. Thanks excellent
Good for the price
Камера пришла в Брест, РБ, за 25 дней! Работает с приложением YCC365. Качество нормальное.
Perfect , 100% functional . Super comunication . Thank you.
Everything works! the store
Came quickly, everything is whole, I will try)))
Good for Your Price
The camera is not bad for its money just super adjusted segko
Works. The picture will go. Works only with the application YCC 365 plus. The others are not Connecticut.
The camera reached the eagle in three weeks. Packed well. I went a little with the settings. Contacted the store and he sent the video settings. After a while, the sound prompts disappeared and I sent the video to the seller. The seller without any excuses and claims free of charge sent a new camera. I already got the camera. For which he thanks a lot! Seller recommend!!!
The camera is excellent, installed in the tambour of the entrance, two-way sound connection, the motion detector and sound is triggered, you can only install the recording on the motion of of writes on a flash drive, without it only online viewing or recording in the cloud (naturally paid), The program downloaded the QR code in the instructions, the camera arrived quickly, about a week by Russian Post. Definitely recommend!
Worked for 2 days, after broke, posted the video as it does not connect to the dispute, returned the amount
5 weeks and received. Not yet. No damage.
Quality is good, order was tracked, delivery 30 days. Recommend.
I ordered two cameras. One works, without problems connected. The second does not want to work, the network does not see.
Is very good
The camera works. Like norms all
All Super thank you
Greetings, merchandise received. Thanks
Arrived fast without fee
Set up was very easy. Sturdy security camera that does everything it says it will. Very pleased with the video quality.
The camera is of good quality, easy to use, clear images, with SD and HD-options and AC sided conversation. I'll it me in future more conveniently, auszuge hen. I like
Everything works well.
Good quality videos
Excellent store!!! Item as described!!! A+++
I received the goods on time and well packaged without any remarks. I recommend the trader
haven't tried it yet
Very fast delivery. works very well. I highly recommend this store.
So yes it works, you get a good quality picture and functionality, it's 100% reliable for me.
This is an incredible camera, everything works! Turned on, sorted out, WiFi connected, writes to CD card. I'm totally delighted. Thank you! Quickly sent, waited not long. You are super! And also with me was a store, very nice for the feedback!
Very good item!
Thanks to the store quickly came and everything was consistent
The goods received in the specified period of time Thank you quality is normal. The store is very good and responsible. I highly recommend the seller and the goods, thanks for the gifts. Super!!!
The camera is happy. The image quality in full Darkness is good. The truth is not very convenient to attach, if you need an angle and review I would like more, but I knew I took it, so everything is OK.