SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Before the family for a month, immediately sold not even yuzal, ordered Honor Magic Watch 2.
The clock is excellent, I highly recommend.
Simply to install… Dutch language easy to set… Picture in the Smartwatch put is super… Extra protect film is convenient… If you have a picture on it put then stay of your phone and Smartwatch af and wait until is ready is!!
The clock is great!
Good watch. They took the three, each for themselves. It's been two weeks, there are no complaints. I strongly recommend to everyone
very fast! very good!!
Well received
The clock is excellent, but: text SMS, vatap, etc. Displays only 4 lines and does not slip until the end of the message. The screen is very bright and in the sun it can be seen well. The battery charge holds about 11 - 14 days! (depending on the activity and included measurements and reminders). On the hand sit perfectly! Metal bracelet is also excellent! Measurements of pressure are nonsense complete (two Hypertonics and one not hypertension always 115 - 70 ). But in general, the clock is excellent! In the program you can choose the dial from among the available.
The order came very quickly. 12 days to Kursk. Packing is not mint. Charged at 25%. pairing passed. The program has been installed. Phone huiway p30lait. Seller recommend. I will test the watch with a review
The clock is great. Compared with L13 is much more interesting. But there are shortcomings: 1. not all messages show, no in VC, no messages from payment applications. 2. very weak vibration motor. 3. many dials but there is no one multi-informative all dials so-so. In general, not quite a refined application. The L 13 app is much better.
Excellent product and exceeded my expectations, I recommend it 100%
Great watch. I received the parcel in time. I tested case works nickel. I can change the interface of the watch on a multitude of choices. I'm pleasantly surprised.
Product as described by store. Recommend.
Full refund
Beautiful. High quality
Came quite quickly, the packaging is whole but the protective film is all rubbed. For how much more AKB I will check and complement. There is no one screen with weather
быстрая доставка 11 дней до Калуги, все отлично работает и выглядит, спасибо большое продавцу, рекомендую.
In principle, everyone does what's stated, but... Sometimes, I do not understand for what reasons, they refuse to make measurements (even the pulse does not measure), they have to move several times on the hand, or even to outtheir the Times with 10 measure. I have several smart watches branded, there were no such glitches. The battery has been working for 2 weeks, not yet Discharged. (in branded 2-3 days max.)
Exelent product I recommend the store arrived very fast.
Got 20 days to Lipetsk. looks great. The red strap is red from the inside, and the outside is the same black. Sleep monitoring mode and pedometer good, pressure shows not correct. Pulse counts normally.
The watch and very good
It’s a nice and good smart watch. Working well with android phone, and the app is good too . I recommend this store and watch.
This is a very nice smart watch. Working well with iPhone, the shipping time was almost 3 weeks.I recommend this product.
Good watch!
Everything works well
Battery quickly ends
She took her husband as a gift. He liked the clock very much. Delivery is very fast! Thank you store!
I liked the store's watch.
Shipping is super fast. But the delivery, long. Track tracked. The complete bracelet is super. Yeah, and the clock itself, OK. Protective film in the kit.
Very nice watch
The goods are good, you can definitely take
It's okay. Swimming under the shower several times. The charge is held for two weeks and a couple of days. I did not download much.
For this price fire, notification with Telegram and VC no
For such money is normal. Soft is weak. The weather is updated by an incomprehensible algorithm. Upset the absence of the ability to configure the display of notifications from applications installed on the smartphone (which are not in the application). Pulse measures more or less plausible. The rest of the measurements I would not advise to trust. Autonomy like must correspond to the declared. The dials are enough.
Hours fire. for such money
Consistent with the description and quickly delivered
I like everything, while I understand then to the full.
It works well, you can put it in Spanish. Battery lasts 4 days with daily use.
Quick I get to Spain. Very good performance
Reached very quickly, for their price all is well. The goods is according to the description
Super
Very happy
Fast delivery, at my request put a bunch of bracelets, and a protective film. On the hand look fire. With iOS work without problems.
As narazie all ok :) Watch arrived within two weeks :) looks well made :) extra feedback napiszę during using it :)
Excellent watches for their money, their function is performed
The clock is great. You can not take calls to the current through the phone and look stylish
Shipment dotarła after 10 days. Super all OK
It looks beautiful. Shipping fast. Time will show how well it works.
Good Seller, the product is perfect for the price, got a bit damaged, Seller agreed to refund half price as I wanted, shipping about a month to Lithuania.
Продавец отправил товар очень быстро, в страну был доставлен за несколько дней после заказа, потом был потерян на почте. Связался с продавцом, подключили Ali Express, и деньги были возвращены. Спасибо продавцу, относится ответственно к покупателю.