SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works very beautiful, very very satisfied with the store. Particularly beautiful watch for little money. Good communication with the seller. Very friendly, understanding and helpful 10 stars as t was possible
5 star product
The product arrived fast and well packed now remains to prove that such works, thank you.
Very happy and pleased with my product
100% recommended very fast delivery hight quality
Watch + 3 bracelets delivered in 1 week. Complies with the description. I use it for a week and it works very well. Phone notifications appear on the screen. I have not yet had time to use it on a sports activity.
Amazing quality
Come quickly. After the update, everything became Russian. The goods are satisfied.
A good watch compared to the price the arrival time is about 48 due to the great effort exerted by postal workers do not win them
Everything is super!!!
Chic
The clock reached quite quickly, adjusted until everything suits yet did not check for matching pressure and oxygen results, let's see how they will work. I'll unsubscribe later.
Ótimo produto .....
Perfect. Delighted
Conform to the description
Great! Great!
Good quality of the stripes, also the corpus of the watch is all metal. But you can't answer calls on it, just shows them. This is misleading. Quick delivery.
Clock perfect! Quality Excellent price! Brand properly saturation, blood pressure and heartbeat! Use easy, not need manual and the battery lasts a long time! Besides already come with protection! Bought this for my boyfriend that works with metallurgical and it is intact! Arrived before 10 days very well packed! Excellent gift for Fathers Day!
Ok
This was a cadautje for my friend he has been so happy with it perfectly!
super
Very good! ⁹
exelente producto
The watch came well packed, charging was 48% (1,5 month delivery). Connected without problems. Protective glass in the kit. Do not look cheap. Charging lasts more than a week.
good product recommended
quedé muy contenta xD es muy lindo y muyyyyyyyy buena calidad ❤️
The watch is made soundly. Ordered with a second strap. Also in the box put napkins and protective glass. Everything came clearly. For their price, the clock has enough functions. The store sent quickly. The seller and the watch recommend! Thank you
Very good product! Still exploring features! Fast shipping! Not taxed.
so fancy! i recommend
I am grateful to the store for the fast and accurate execution of the order. I like the watch.
Is the second buy will buy more of the same brand
Very good and nice product.
Fast delivery not tried yet I leave another opinion after left
Seller sent quickly arrived on time How all functions work Producer advise
Watch is very good quality.
Bien arrivée , mise en marche sans problèmes .Merci
Ok. Very good. I recommend
Przesylka dotarla very fast. Product such as the description. All dziala. Seller worthy command.
Excellent purchase, fast delivery time. Totally recommended.
Hurry up.
Excellent, I arrive early and in good condition
merci bien recu
All right, I asked for all the orange straps and the store has met a problem. Received in a few days.
Broke after a week, do not keep charging
Very fast to me arrived
trying to fix it
receives
The clock is great! Quality, infonmainity. It's like a description. The battery holds perfectly. With them you can swim and take a blow. The clock was delivered to St. Petersburg in just 7 days. This is the fastest shipping from alihi.
Nice watch, all right.
1000