SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect very good product
The product arrived well packed and in perfect happy condition with purchase now to set it up
Super quality for the price really śmieszną recommend because really worth. Mega fast shipping. Recommend because quality really great. AND is Polish language. Without problemowa communication with iPhone 7
Часы огонь!Мне понравились,пришли быстро отправил сразу.Продавцу наилучшии рекомендации ,приятно покупать у таких людей!!!
All compatible with oczekiwaniami
Excellent product and very fast recommended dispatch totally
All good. Additional opinion after some time of use the product.
Fast delivery all according to the description
Description very accurate. Menu in Polish after installing the app on your phone. Watch as for the money, rewelacja. For now we test but at this moment we are happy :)
The store sent on the second day, the promotion information from China to Russia constantly came to the post office and to the personal office, delivered in 13 days (promised 3 weeks). Packed well, the battery is discharged in zero, but it was charged very quickly. Settings are a little blunt, but maybe it's low battery charge. Reliability of heart rate and so on I haven't checked yet, Externally look watch worthy
A recommended clock pass 100/100
All right
Great and very nice
Top as always, excellent store, arrived in Brazil with 7 days. This smartwatch I recommend.
exactamente lo que ofrecen, buena calidad del material, fácil de configurar, lástima la batería pequeña que tiene pero funciona perfectamente
Looks good
Came charged by 70 percent, look norms. As long as everything is fine
They look beautiful and expensive. Came quickly 2 weeks before the Sverdlovsk region The setup took 5 minutes. To the store Thank you very much!!!
Perfect item, looks very stylish. Battery is holding already 5th day and counting. Notifications sometimes arent very easy to be read but it's ok.
Just started to user IT. IT looks good. Easy to het IT to work.
Exelent thank you very much
Zegarek super wszystko zgodne z opisem. Szybka dostawa. Polecam.
Great product description
très bel article
Came discharged, until I can not say on the functionality later I will add a review, but look good as in the description, it also looks decent, packed neatly. Before Peter came quickly a week and a half that for our mail is considered very fast) Well, the store handsome sent the watch immediately.
ok
Ok
Perfect
Very fast delivery
Exactly same as description. It seems that all functions, let's see how long the charge. In double time indicated.
Watches ca. Battery holds about 2 wks. Without connected Bluetooth.
GOOD
The quality is good. The product corresponds to the product description. I received the shipment within a month.
A good watch for those who regularly engage in sports, many interesting functions. Delivered on time, intact. In the kit additional. Metal strap and protective glass.
Great product and excellent service the product arrived with 2 weeks in advance store recommended
Great product, got everything right up early. Exceeded my expectations. Recommend the store he answer, and take any questions.
Fast shipping.
Excellent Product fast shipping
Good watch compared to price arrival time 38 days from the date of purchase
For such a price top
Works Perfect!!
Excellent store, very good product
For little demanding cool gadget. Came in 3tyg. Recommend
Все супер, пришло быстро, все в целости, продавец в подарок положил броньку, короче все отлично, всем советую
Works very beautiful, very very satisfied with the store. Particularly beautiful watch for little money. Good communication with the seller. Very friendly, understanding and helpful 10 stars as t was possible
5 star product
The product arrived fast and well packed now remains to prove that such works, thank you.
Very happy and pleased with my product
Watch + 3 bracelets delivered in 1 week. Complies with the description. I use it for a week and it works very well. Phone notifications appear on the screen. I have not yet had time to use it on a sports activity.
A good watch compared to the price the arrival time is about 48 due to the great effort exerted by postal workers do not win them