SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
KM6 ATV – 4GB+64GB
Great TV box! Worth your money to the last cent! The first device in my life, which does not need to be changed, it just works and works perfectly!
Excellent.
Excellent!
Fast shipping.
So far, so great. The device goes very fluid and great.
faster than lightning and product exactly as described. Top Seller!
Excellent prefix, better than Mi Box at times.
Excellent store, I liked the product. I will gladly recommend you!
Everything is fine in Ukraine for 21 days, I recommend the store, I take it not the first time
Great store The product corresponds to the declared description. Quality is good. I recommend the producer. thank you!
Very happy, it's arrived in 10 days. Amazon prime works, netflix works but not on 4k Super firm purchase
Muchas gracias. He recibido mi Me Cool KM6 con el teclado inalámbrico. Excelente servicio de la tienda en China. Estoy interesado ahora en Me Cool KM2
The order came very quickly. Respect to the store. Recommend!!!
Excellent! Best TV Box on the market!
Отличная вещь
Thank you
Fast shipping. Great price. Quality is on top. Excellent. I look forward to doing business again soon. Thanks...
Product arrived perfectly according to description shipping is fast I recommend
A+++
Delivered
Everything is fine, it works, I recommend to buy, thank you to the store)
Hitherto a great box! Start fast, Operation works also all very fix and previously run also all apps liquid. Both with media apps, as well as with the N64 emularor far no problems. Even the textures run (except for a few stotterer quite well. Appearance, size and volume are also all of satisfactory. Delivery lasted 5 weeks.
Top quality thank you very much!
Best TV box Android Market
Successfully Delivered
Nice set-top box.
Fast enough. Packed well. I haven't checked yet.
To St. Petersburg delivery a couple of days in 5ku. And it pleases))
The goods were sent very quickly - within 10 hours after ordering. Fully as described, packed in a standard bag. Tracked at the time of delivery. Came in 38 days after dispatch. There was no need to communicate with the store. Good seller. I recommend. 5 stars.
The prefix is just super, the goods came to Belarus quickly in 23 days-it's a good speed. The store quickly processed the goods and I sent to everyone I advise the seller and this product will not regret.
The prefix is excellent, I order from this store not for the first time. Sends instantly. HDMI cable is better to replace with more good
Very fast delivery. On board certified Android. Normal chip but there are problems-does not work correctly HDMI sec it does not control the TV at all. The rest works normally
<2en> the product is beautiful. There was no packet gelatin. <2en> right keys (k,l, etc.) double characters are pressed on the keyboard model. <2en> the product outside of it has enough features. I-I need to point out that you 've reached my very fast hand.
Excellent Product, certified by Google. Great store.
Came very quickly. thanks to the store. And the device still has to be dealt with.
Fast shipping! Well, boxing-Super!
muy buen producto y linda caja
Thank you, delivery to Kharkiv 2 weeks. Everything works fine.
muy bueno y rápido
Fast!!! Thank you!!!
Delivery to Ukraine Berdyansk for 17 days by the service of mist Express. Everything works Super. Configured easily because-this is not my first prefix very satisfied with the purchase. Km6 Deluxe is worth its money, so I advise you to buy and with pleasure use.
Доставлено быстро, продукт отвечает всем требованиям
Excellent store! sent quickly in 16 days to Moscow, I advise everyone;)
Order arrived in 3 weeks. All characteristics correspond. The prefix and remote control with an aeromouse work normally. Slightly weak packaging, but everything went unharmed. On some features of the software you need to read forums and apply additions. In general, expectations met, I recommend the goods and the store.
In line with max96 Plus, the bomb, the picture is much better
Very quick service!
TV box very good, fast and with enough space, arrived fast and was not taxed vendendor note 10
Ordered on May 9, received today the 13th in St. Petersburg. Everything is fine.
Excellent box google certified. wonderful store fast shipping thank you so much :)
Working perfect for now, the only bad thing is that I delay more than expected (the covid theme) For now excellent product, very satisfied with purchase and with store