SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received the product quickly. It corresponds to the description. The product I received work well for now.
Well arrived children Stock Purchase
The goods came very quickly, everything is exactly as in the description, an excellent massager
Good quality, works well. I also like its design. Delivered in 9 days
Everything is fine. Good product!
Great quality equipment. Delivery performed in a very fast time
Very cool massager. Came in a couple of days, the quality is super. Everything is packed in a case, ideally massage.
excellent product. i would have given more than 5 start if i could. I was not expecting it to arrive so soon
Delivered the courier to the address in St. Petersburg. in advance called. delivery is very fast. everything works. thanks.
Good massage gun, long hold a charge, excellent vibration, 30 speeds, very satisfied with the purchase, recommend!
Good quality products price
The product came even before time, the delivery is super fast, the massager was infected, everything works on hurray, for such money the most it is, I recommend this store and the store. I hope it will work for a long time and will not break)
Fast shipping and quality. Super happy. It's the 3 gun I buy for my friends xq all want one
Delivery in less than 2 days!! Just incredible
Fabulous for muscle gifts, just like in the picture, a good buy!
Came quickly, everything works, very satisfied, I use. Powerful enough, charging is enough for a long time! Purchase is happy! Very comfortable suitcase, everything looks decent. In about 2 weeks came with delivery to the door!
The goods came well packed. The battery is charged 80%, after session-30 min, the charge fell by 5%. It works quietly. Speeds are correctly switched. If you read a little human anatomy, you will be a good assistant. Recommend.
Exact delivery time and product exceeded my expectations I recommend 100%
Great product , good quality, arrived to Croatia in 2 weeks! Brilliant!
Delivered very quickly, bought such in Russia is 2 times more expensive, at this price bought 2 on Ali, for gifts for the new year! The thing is cool!
Exactly the same and good operation
It works perfectly. I will value later when I find it tested
It's pretty good, but I was hoping a little softer the ball and it has a certain plastic smell. As for power, well, massage depth well and perfect battery
A couple of weeks I use regularly-everything is fine, I like the unit
Cadass vibrating massager, fast delivery. Finally, the area of the chair and the lower back, that the masseur could not. Thank you store and recommend the product.
Everything works, the massager is super, thanks to the store)))
Shipping in 2 days super fast, good product and price
Received in 3 days corresponds well to the products Awesome ordered
Massager chic! Heavy, for the back, legs-just wow! Works quite quietly, vibrates gently, does not give away in the hand. switches easily, very sensitive sensor. everything corresponds to both the case and nozzles. delivery 10 days by courier is very Thank you!
Через неделю пришёл, всё как описано, хороший массажёр. Благодарю продавца! Рекомендую!
Great product, gonna buy another one for my friend
Producto entrega súper rápida y de buenos materiales, recomiendo vendedor
Came in less than 2 weeks. Everything works. Thank you
Works correctly, super fast shipping, 3 days to Cadiz, Spain.
Ordered 17.11.21 for 2.600, received a courier to the apartment 20.11.21! Super shipping! Goods on the appearance of kindness and good quality! In work did not try, while it is on charge!
Fast deliveries order on 11 received on November 15 bravo
The parcel came quite quickly, in less than 2 weeks, the massager at first glance is very good everything works,
I'm very satisfied
Доставка в Химки на 5й день курьером, принцип массажа ударно-вибрирующий, глубокий массаж мышц, если попадает на кость то долбит сильно, для позвоночника не пойдёт. Батарея 2500, мощная, за 10 дней с зарядки 90, упала до 80ти, но делал массаж минуты по три, 5ть раз в день. Массажёр и продавца рекомендую. Брал за 2460₽, у других было гораздо дороже.
Super appareil massage!
Se ve que es muy bueno, ahora a pribarlo desde que pueda llego muy bien embalado y esta en perfecto estado
Fast shipping thank you. First time having seeing data, satisfactory, not four. Good product dont think. Highly recommended.
The massager came in two weeks. Good packing. Complete as in the photo. Convenient suitcase for storage. Masseur has many modes. Recommend.
Всё отлично работает! В Москву за 3 дня пришел курьером, супер, спасибо! Советую прям)
Very quick delivery
хороша вещь , работает хорошо , разная скорость
good
One pass. Lots of power. It has the size of a hair dryer
Best Product!!
muy buen producto llego muy rápido gracias