SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Do his dirty work
The watch looks very expensive and rich. Packed in a hard box. Manual, charger and watch itself. The impact of these watches can track heart rate, the amount of oxygen in the blood, and pressure. They are waterproof and have different types of training. Running, swimming, hall etc. The quality is super good. For such money is a very good thing. The store quickly sent it in a packed box. I am satisfied with everything. I recommend the goods and the seller.
I love it and it is exactly what I ordered. It works well. It is not only a timepiece, it is a piece of fashion.
Arrived very fast. Well packed and in perfect condition, yet not tested. Will put to load and then return as more information.
Fast delivery.All working.
the watch it was ok but there is not an instruction manual inside the box
Quickly and efficiently
It came very quickly. From China to Vorkuta in just 9 days. The store answered questions quickly. It came well packed in a beautiful box. The watch itself was all in a protective film, even a strap. By QR code downloaded app. Which pleased-the application is Russian. Have connected At once. With the settings figured out in a couple of minutes. In 5 minutes I set everything up. I am very pleased with the purchase. On the hand look great.
Only no instructions
Free blisteringly fast, discreet, unclear instructions
Thank
Excellent watch
Received well. Thank you.
<2en> shipping arrived flawless I highly recommend a good quality
Ok as description
The product arrived in good condition perfectly identical to the description in a fairly good time period thanks to the store for good management
Received Today afternoon. It is beautiful! AM with small problems to set it. Not sure if grip or turn from for pain or otherwise. The manual says that. If you guys can help me will be very grateful. Guys are Congratulations!
<2en> a beautiful product in general. <2en> but the battery life is short, it needs to charge after 2 days. Unfortunately, but not a big problem.
Delivers what it promises
good
Perfect. Better than I expected. All functions need to be tested It will take very little to arrive
товар доставлен вовремя и в надлежащем качестве за исключением деформированной упаковки
The watch arrived in fast and it looks good so now will check how well it works.
Frankly pleased with the delivery, ordered April 30 received on May 15. But the software is krivovat. Let's see in operation.
Great Merc Adoria
Excellent.
love this watch.. great quality . excellent features. easy to pair and use. it even came with a tool to take out some links for a perfect fit. I just ordered a similar one for mother's day. it showed up within a week!!
good thank you
All right thanks
Very good watch I recommend it fulfills all functions, I arrive in estimated time only that the company that deals it here a little, but generally very satisfied
arrivato in un mese, prodotto molto robusto e come da descrizione , vedremo se la batteria sarà di lunga durata, orologio pesante e di classe !! ottimo
This SmartWatch the truth that is very good for its style and configuration, it is easy to use and with many wallpapers. Fits the doll very well and I think it's a watch for both women and men since the size is neither large nor small.
The clock is good, made well, the program was put easily, adjusted almost itself, the translation is damp but everything is clear. Delivery is very fast! The courier delivered to the door! Seller and recommend!
I just got the article and I'm really happy. It has the perfect size, weighs little, the strap is very comfortable. It's impossible to ask for more for less. Now I'll read the instructions to know how it works and in a few days I'll leave some new valuations. A 10 for the store. Absolutely reconendable
I bought my son as a gift so I'll write about the performance later I'll add a review. Externally looks decent and massive
Downloaded the application, everything works. Duration and sleep phases, pressure, pulse, pedometer... All norms. Thank you!
Still having dificulty to connect bluetooth to this watch.Other then that watch looks realy good
Quickly and efficiently. Thank you :)
Consistent with the description
TOP
Arrived well. Thank you.
Great watch delivers what it promises
Accurate and fast
Material more beautiful than I expected. Various features and even sound of smartwatch (can disable the Bluetooth settings). Bought model steel chain black, very beautiful
CHEGOU BEM. OBRIGADA.
Arrived well. Thank you.
Good product for the price
Perfect, very chic finish very good recommend buying.
Great product
The watch is very cool, I haven't tried it yet, it came fast and well packed