SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful, a good smartwatch although plastic.
My first smart watch, I like the changes: Pulse +-4 pressure is not very accurate, I need to add 30, steps +-20, on the steak does not show. Weather too +-on the phone one there is another. If two Sims On the phone on the watch does not answer, but I have not figured it out yet. Then I will take more. And for the first time, the store's fire is excellent, ran two days, but he threw a bunch of discounts. With the Russian language trouble as on Ali but it is clear
The clock came to Norilsk in two weeks. all as in the description. I'm happy with the purchase.
I recommend to purchase! I'm happy for hours! The clock is not the first, bought for a test, bribed the price. After the test I will say cheseno-for the clock is not ashamed, it's first. Secondly-from Amazfit for 12000r they did not go as far as the price is different. Resume: if you are a rational person and you do not harness the money-then I recommend this option and this is the store lemfo official store!!!! Shop official! Price-gift! Quality worthy! Seller contact! The product corresponds to the description! Store rating: 4.8 above average! Communication 4.8 above average! Delivery speed 4.8 above average! Shop #1095026 Shenzhen, Guangdong, China This shop is open with Jan 12,2014!!!!!!!!!!!!!!!!!!!! 8 years old store! This is worthy of attention!
As ad… Well packed… Sent fast
The description corresponds to the store's offer.
absolutely amazing and beautiful smart watch!
very nice rich after 25 day to Saudi Arabia Riyadh thank you ......
With the appearance, everything is fine, how they do not yet check
Chic watches! The husband is just delighted! Delivery to Moscow a couple of weeks. Packed reliably, suitable for a gift! Functionality is full, all the characteristics from the store correspond to the reality. Recommend
excelente funciona súper bien y llego mucho antes de lo esperado me encantó el producto ... vendedor muy amable y resolvió mis dudas
The watch is just super! So far I have not figured out all the functions, but what is already clear is just a class. All in Russian language, the program on the phone was installed instantly. You can call and answer calls, shows the weather, that's somehow the steps do not understand and many other things. I recommend this store and of course this cool watch.
The clock is really cool! Took at a discount from the store plus a coupon Ali. Sending really long was. I spent a week with them. Work clearly, using all the functionality. The app and the language of the clock picked up automatically. Firmware updates were not requested. Charged was 80%. Ie. The clock is fresh. The functionality personally suits me quite well. The microphone and speaker are quite loud and adequate. Pulse, pressure, oxygen-within the error, compared with the tonometer-almost fell into the Dunns. The pedometer-lives its life) the difference with the smartphone-it happens pts is significant in the smaller direction. If the hand with the watch in the pocket-the rhythm of walking is not counted. Yea! The distance in kilometers measures only when you turn on the Sport mode. But then you can not see the dial and only the meter of time and distance. There are no complaints to the store, everything is within the limits of sending and delivery within Ali. 5 stars.
Great watch, I like it!
The watch is really cool, I really doubted whether to buy it or not, in the end I took it. The store sent the parcel the next day, everything is very high quality in the kit instructions for use. The clock itself works fine, I liked everything! Thank you very much again!)
Look stylish. Synchronized with the phone easily, the language changed automatically. But slow down, for example, adjusted so that when you want to watch the time when turning your hand should light... Yes, everything works, but they react for a long time, they think. Batteries last for a maximum of two days, if you almost do not use. If you communicate on them, receive calls, then the charge eats instantly. In any case, for such a price the goods are good. Very well packed, thank you! But I will not take any more :) I'll play, pamper with norms, but if I take it seriously, it's better to pay more
The clock is perfect. Delivery is fast, everything is super
Excellent watch
The device is excellent, everything suits, delivery is fast, thank you.
Thank you. quality goods. Recommend.
Everything is perfect. It works very well.
Cool Watch
I am happy with the products, thank you very much to the store.
Thank you store! Watch class!!! Come quickly!
good great product, small price
Very good however my dunciona but not show anything but sent another.
The clock came to Saratov, quickly. January 26 ordered, February 8 came. Big minus, after a day, stopped showing the weather. The Forum says that the problem in the application, wait, can fix. And so watch, good!
Received quickly, corresponds to the description,
Very nice and easy to use