SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, consistent with the description, fast delivery
Super, porządny sprzęt. Bardzo duża moc. Dostawa do Polski w 2 dni :)
Next day delivery after order
wszystko zgodnie z opisem, dostawa w trzy dni
I ordered my parents. They're very happy.
Great vacuum cleaner. A little loud, but is it acceptable for this price. Odkurza and washes well. Convenient helper in sprzątaniu
Atejo per 4 d.d (pristatymas i namus) (uzsakymas is lenkijos warehouse). dar nebandeme, bet atrodo tvarkingai supakuotas. aciu pardavejui.
Doručenie veľmi rýchle, vysáva good, mopovanie zatiaľ neskusané, spokojnosť
Excellent assistant, I'm very pleased. Delivery is very fast.
Thank you very much, I received everything. It's okay.
very very quick delivery, i am satisfied. if IT Will work, i Will know tomorow, when IT Will be powered.
Highly recommend this ! + reliable store!!
Attached shvidko. Kiev region for 4 days warehouse in Odessa Garna yakyust device Class device for Taku reception Man A4 has four rocky pratzew. I love this takozh Minus of the blue device of the shcho Koli is caught in a dry container, then it is impossible to reach the fiber of the gunchirku of the slit one. Take can in A4
Ordered 14.05 dostarczono 18.05 recommend to everyone
The product is quickly delivered, took for the grandmother, to be a remote, noisy quietly, smart, collects garbage, works like a vacuum cleaner, without brushes, removes the pulse. Cleaning the laminate well, two mouths removes dust from the corners, on the carpet collects surface debris. It's easy to throw dust out of the container. He goes back to base. For such money 12800, an excellent vacuum cleaner.
Super fast delivery, vacuum cleaner is very satisfied
5 years used V7S plus, decided to change. This one is clearly better. Pulls the trash and dust perfectly. For a floor without carpets, it's much better than our old one. You do not have to constantly clean the cheek. The charge was enough for 1,5 hours of cleaning. In all its functions has not yet figured out, but so far I like it very much.
Very fast delivered to Romania, charging now, will test it after it gets charged.
Ļoti ātra piegāde, četras Dienas kopš pasūtījuma Bija Jau piegādāts ar kurjeru uz mājām. Savu darbiņu izdara un par šādu cenu labs produkts, NAV Kluss, bet klusāks par putekļu sūcēju. Mums mājās IR kaķis UN 3 bērni, drupačas un spalvas tiek savāktas tiešām lieliski. Mitrā uzkopšana NAV perfekta, drīzāk tikai saslapina grīdu un īsti neizmazgā, bet bag NAV svarīgākais, jo uzsūc Labi. Tvertne arī pietiekami Liela, UZ paklāja arī tiek un iztīra. Reizēm gan nepieciešams ieslēgt atkārtoti, Lai IR kārtīgāk, bet esmu apmierināta ar pirkumu. Iesaku! Cenai atbilstoši
Arrived after a few days, I have not yet tried but it seems all right. Very satisfied
I am delighted much better than I expected value for money excellent, aspire very well and the scrubbing mode works great for me! For putting a "but" it takes time to find the base but otherwise perfect
Ok, szybka dostawa, wszystko działa jak należy.
The vacuum cleaner is cool, the best option at this price. Seller recommend.
3 days receive from Poland warehause to Lithuania
Very good vacuum cleaner. Fast shipping. Running smoothly and is convenient. Low, as far as silent, clever. Thank you
Very good product. Recommend. Shipment is very fast (4 days).
Good Robot, good cleaning. Delivery from Ukraine. Came in 3 days. I recommend the goods and the store.
As usual, this is very nice product and work perfect. Highly reccomended
Very beautiful I relieved the job you need to empty after each cleaning process
Gavau per 5 Dienas. kurjieris atvežė į NamUs. robotukas veikia.O dėl kokybės bus matyt. ačiū.
Rapid delivery, great equipment, recommend :)
Not know yet well as program. But will Discovering
Fast Delivery 2 days! Lack ProBAR
So far it works... Let's see what happens next.
Delivery turned out to be long, Logistics did not work well in the Moscow region. Of the minuses-there is no building a virtual map of the apartment. Dry cleaning for weak 4. washing floors on solid 4. not quite straight satisfied, but for 9500 is worth your money. High obstacles move without problems. Sensor sensors work perfectly, collisions with an obstacle are very smooth. Recommend.
Thanks, everything is OK!
Super equipment, not for millions!
Посылка была доставлена всего за неделю.Пока что пылесос работает без проблем,что будет дальше покажет время.А пока что я всем удовлетворен и ставлю продавцу пять звёзд и всем рекомендую и товар и продавца.
Robot great the sprawuję gives advice on the carpet. Shipment express zamówiłam in Thursday and Monday shipment was already U me.
Kruti Pilos. The truth is that the three cowardly ones are not the same as the one with the same mixed hair. Don't worry about Tom.
Everything is fine. Already vacuum. Not long, not tense. I collected the trash impressive.
We wanted a simple vacuum cleaner to use, without wifi or internet connection but efficient. And the truth that surprised us, good value for money.