SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery corresponds to the description more than to test
love the product it is as description
As the product described. He arrived within the time limit. Looks like it works fine.
Je ne l’es pas encore testé.
Fast delivery. Very nice product. I love it.
perfect came in 5 days (week-end included) it works perfectly
Very fast delivery
This product is a staple in my skincare routine now! I love it. The only thing that I dislike is how often I have to fill the tank with water after each use!
It’s so fast to heat I really like it and came so fast too
same as photo, so perfect thanks to the store
My good product
working fine..steaming good..i bought 220v and its great..weaker could have problem with steaming but this one works fine..thank
Fast delivery, works very well, for the instructions which is not in French I watch the video everything is perfect I recommend store
Definitely looks like the picture and absolutely love using it. Steam gets very hot
I am Very Happy .. Thank You
The store and I have come to an understanding. Although, I can't use the product it's still a very good product. A family member wants it. The facial steamer will not be returned to the seller. I would not hesitate to deal with this seller again. The seller has been more than fair. A 5 Star rating for this seller is definitely in order. Excellent customer service. Thank you!
The product is identical to the description and there will be another comment after the experiment and the only observation is that the fish is binary
Very happy with the purchase. I was making vahos with a pot for sinusitis and the truth that has been a great discovery. It is functional, manageable and decorative. Highly recommended
Days order days arrival well writing.
Very good facial steamer.
Perfect thank you
All compatible with description, very fast delivery. Recommend salesman
Everything looks great, good quality. Thanks!
Lightning shipping, and the product is very good am satisfied and happy. Thank you
Highly recommend :) Review at www.allforbeauty.pl
its small and very powerful. the tank size is good for beginner. the price is good. please tell me the bad point of it, i didnt find. so, its the good product. thank you.
came within a week, excellent quality.
Super cool, works wonderfully, really useful, thank you very much for sale, 5 stars, arrived quickly,
Good quality product
Good, heats the water quickly. You will check-when you turn off the heating button, do not touch it for the sake of Christ, or then the boiling water there and from the spout will sweat and from the inside-wait I burned my hand, well, the doctor in the hospital in Turkey gave a good cream for Burns. Sunburn is actually not an insurance case, but they still give completely free-kind, sorry tourists. I treated the cold. I was taken by a doctor from the hotel to the hospital, there took a very cute doctor, gave drugs and a cream for Burns (I'm on a tour burned)
I ordered your less than a week and I already received them and use I recommend
Thanks to the store well received very fast delivery
Smooth transaction, fast shipping, great service, thank you!
fast delivery received it in 2days
works perfectly, I'm very pleased with the order! Delivery also was quiet quick, about two weeks to Australia
ordered on 05/01/2021and received on 05/06/2021 thank you for the fast shipping
Bought to offer and not disappointed!! Good product, good finish, functional as described in the announcement .. Express and neat shipping, received 3 days. The only note to make is on the packaging kind carton box not very attractive... But hey I will offer it packaged differently. I will complete the opinion on the current use if necessary... Very satisfied and good value for money, I recommend product and store.
Not yet try but arrived and packaged
It has come to Me very soon and very well packed I haven't been able to use it yet, but it's very good. References in videos I have seen Thank you very much store
Works really nice I felt all the vapor hit my face and you can add different ointment inside the water as well and it feel really good after definitely recommended
very good thank you
se entrgó al 4 dia a otra persona no fue culapa del vendedor,vendedor amable y atento a todas mis consultas durante el problema de entrega,la empresa no gls-spain sus repartidores dejan mucho que desear,muy mal la logística de esta empresa,funciona el producto perfectamente muy satisfecha con el producto
Sun I have not used it already contare
Fast shipping and reception. Recommended store. It works well.