SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
como.lo descrito. cuando lo pruebe dejare otra reseña.
Excellent as expected.
Superb Watch easy to use my son loves it and its color is black Setting the Watch took fifteen minutes The GPS is quite precise and we can phone very easily and discreetly
Everything is fine, the child is happy. Works help
Now still instaleren but he looks very beautiful looking and shipped quickly
Ha tardado 15 días y es como la foto no lo he probado por q es para un regalon
Super-mega fast delivery. How many times were ordered, the store never failed. The watch is cool. Some worked almost a year until the child bought them. All that is necessary for the primary school student!!! Thank you very much to the seller. Simka has not yet installed. The first ones worked fine. Description correspond. And stickers as a gift
Cute watches, the charge keeps of course a day of everything, it's bad that you can not choose the melody of the alarm clock and the melody of the call. But for such a sum is excellent, to say, to write messages.
I ordered the watch 11.11.2020... as a gift to the child for the new year... but I received them already 11.02.2021! (in Vladimir). I do not know who's responsible for such a long delivery, but keep it in mind if you want to buy. Description correspond. The goods were tracked. On work, I can not say anything yet... I will give the child on February 23.) If you work on "excellent" additional comment I will not write. P.S. The store put a gift-a set of 3D stickers. Thank you.
Very fast. Excellent quality Thank you
All excellent as expected once again...
Just received the goods in appearance-a whole, time shows. Buy a SIM card, I'll write how it works. As a gift-stickers.
The battery does not hold, and so everything works
Look beautiful, not try yet, birthday gift for grand daughter. Very fast delivery. Thanks .
Very fast shipping, la.com unicacion was fluid with the store. I 've opened it but I haven't used it because it's downloaded. Then I'll post on how it works.
The goods came, the clock was adjusted, the son is happy, I recommend the store!
It came quickly, not yet checked
Заказываю здесь давно. Хорошие недорогие часы, приложение SeTracker2. Приложение бесплатное и глупо на него жаловаться. Сами часы работают исправно, хватает на два-три дня. Звук хороший. Ребенок всегда на связи. Большое спасибо!
Finally came... at the indication of 10 days I waited longer! While working... just set up different languages...
Excellent clock, not yet turned on. The store put the stickers as a gift.
25 days to Moscow. The box is not closed. Complete set on the photo.
Really good, fast delivery! Thank you!
Ordered the watch on December 11, received on January 11. Tracker tracked. In the parcel the store put a gift-stickers, the child liked, thank you very much :) The clock has not been connected yet, did not check for performance, I will add photos later
perfect. thanks for the gift
The box is broken, but the clock is intact. A year and a half used such hours until their daughter drowned them. Satisfied. The application "where my children" is very convenient.
Watch very good, work perfectly see location, send audio and everything. Note: only serves in same as the wrist is thin.
Make and receive calls works perfect. Also the afluistermodus very convenient. Child can 2 songs call. 10 people can call her. Very clear. Only the lokatietracker is not super accurate. About 200 m difference. But for us is fine. SIM card of kpn used. Sat there however a password on, this can't via watch removed, so simcard first in an old phone do to password delete.
Just fine. In Odessa in two weeks. Delivery by new mail. The clock is discharged at 0, first scared waited for 5 minutes of reaction, but everything is fine. As a gift I put stickers with minions, the child is happy.
It came fast, and it works perfectly, it's for my son
Часы отличные,пришли быстро. Всё работает, ремишок на часах приятный на ощупь против олергичьные. Продавцу огромное спасибо.
The clock is great. The order came quickly and in full configuration. Thank you!
The clock works, adjusted, Simka Megafon
Comfortable and quality watches. 10 out of 10
The watch is super. Thank you to the store for the screwdriver. Recommend.
The watch came in about 2 weeks, it seems that everything works, as we insert the SIM card I will add a review. Seller Thank you
Nice watch! Take the third time. One lost, the second broke)). Worked for the year without complaints. Seller recommend!
Everything works. For the first time they took simple. Controlled via the app from the phone.
Works well, the third watch of the same type we have ordered. Features some improvements on the display.
Super snel geleverd
Excellent as expected... I bought this watch for several times and it worth it.
I get it all very well, it looks very good and even got me some SpongeBob Stylers. Thank you excellent article, now you just need to try it.
Snel verstuurd en geleverd. En product voldoet aan verwachting