SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works. For the first time they took simple. Controlled via the app from the phone.
Works well, the third watch of the same type we have ordered. Features some improvements on the display.
Super snel geleverd
Excellent as expected... I bought this watch for several times and it worth it.
I get it all very well, it looks very good and even got me some SpongeBob Stylers. Thank you excellent article, now you just need to try it.
Snel verstuurd en geleverd. En product voldoet aan verwachting
Finally I found the perfect store for this watch! In the past with different seller gps unit was missing, or product did not arrive at all. But with this seller I received the right watch within 2 weeks! Thank you Michael-cigs!
For a start, not bad! The sound is good, the functions work, with the application were conjugated. Shalit geoposition.
Very fast shipped.. Within 8 days received.
I got my watch. Includes, but all hands do not get to understand.
It works. Baby satisfied
The clock works, everything is OK
Fast shipping. Good quality packing. The clock performs its functions correctly.
Well received but only works with a sim card
Perfect, the boy loved it. Problems with connectivity but solved with the help of the store.
I'll check, I'll add a review
The clock's working. GPS works checked. Then I will check all the functions. As I will check the feedback.
They work fine. Geolocation only outside the room is more or less normal. Calling, receiving calls.
Connected, works, I recommend
Very weak battery with difficulty until the evening is enough (. there are still Q90 they quietly hold for two days.
Fast shipping. Good Goods, instruction in Russian language.
Часы очень понравились! Слышно хорошо, заряд держат сутки-двое в зависимости от интенсивности использования. На улице местоположение определяют точно. Для дошкольников и учеников начальных классов идеальный вариант. Можно всегда дозвониться. Большое спасибо!
All the same class. The city of the location shows not exactly, and pardons at 400 m approx
The clock ordered the grandson, came quickly. Outer packing (postal package) is a little broken, but... The inner packaging (box) and its contents are intact. Even Additionally, stickers-granddaughter will be useful. Description and equipment corresponds. The clock has adjusted in all respects. I am pleased. The store is good! Thank you!
Mega shvidka delivery-12 dnev to ukrposhtu. A good button godinnik (Ekran not sensors). Settings are simple, instructureросійською. Dodatok installed on the phone, when the onslaught buttons "SOS" to come SMS on батьківський number Z City розташування ditini. The battery is good for charging, then it has 2 days. The box is solid. Podarunok-stickers Z gubkoyu boboom. Thanks for gift, Child was very happy of this. I recommend.
Delivered in 2 weeks. I work as it should.
The watch is good. I recommend immediately ordering an additional glass to them, because. It is bullying and very fragile. We have it immediately when falling on the floor gave a crack. In general, very good watches. On the hand of the child years 8-10 lie perfectly
GPs on this watch is not. and so everything works without problems. The clock was bought exclusively for calls. Charging holds 2 days quietly.
Super beautiful watch, and easy in terms of setting and in use. Baby son there is quite happy with it, and mama also. And that for little money!!! Really a Recommended!!!!!♡
Fine Watch to extent Need the gps still setting
Works super!!
best store , wonderful clock . recomend apsolutely
Fast delivery, product as described
Fast delivery, neatly packed.
ok
como.lo descrito. cuando lo pruebe dejare otra reseña.
Perfect
Excellent as expected.
Works super!
Superb Watch easy to use my son loves it and its color is black Setting the Watch took fifteen minutes The GPS is quite precise and we can phone very easily and discreetly
Everything is fine, the child is happy. Works help
Now still instaleren but he looks very beautiful looking and shipped quickly
Ha tardado 15 días y es como la foto no lo he probado por q es para un regalon
Super-mega fast delivery. How many times were ordered, the store never failed. The watch is cool. Some worked almost a year until the child bought them. All that is necessary for the primary school student!!! Thank you very much to the seller. Simka has not yet installed. The first ones worked fine. Description correspond. And stickers as a gift
ok
Cute watches, the charge keeps of course a day of everything, it's bad that you can not choose the melody of the alarm clock and the melody of the call. But for such a sum is excellent, to say, to write messages.
I ordered the watch 11.11.2020... as a gift to the child for the new year... but I received them already 11.02.2021! (in Vladimir). I do not know who's responsible for such a long delivery, but keep it in mind if you want to buy. Description correspond. The goods were tracked. On work, I can not say anything yet... I will give the child on February 23.) If you work on "excellent" additional comment I will not write. P.S. The store put a gift-a set of 3D stickers. Thank you.
All excellent as expected once again...
all ok!
Just received the goods in appearance-a whole, time shows. Buy a SIM card, I'll write how it works. As a gift-stickers.