SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I had a lot of question about quality and delivery and store was really helpful. Thank you so much!
ordered as a present at first, but liked so much that left it for my own use :-D
Delivery is very long-the store sent on the ground, as a result, delivery is two more than a month! The protection lasted, there were no problems, but still did not like it. Promised standard delivery Ali, and in fact-delivery at the request of the seller. The alarm works-turned on, says, sensors with batteries, remotes too. How to adjust-I'll add a review.
All OK
I think it is a good price for . happy with the service!
Very well complies with the order
Excellent, function well, app simple helps for configuration
It came very quickly, everything Works. thank you store
Great signal. Wi-Fi immediately adjusted, everything works. Delivery by courier to Transbaikal in 2 weeks.
product excellent. quality is good. Thank you very much store, recommend.
Everything came without damage. I will.
Thank you! Received exactly as in the description.
It's safe to say it's the cheapest online. The store is my hero!
Ha llegado muy rapido.
Very good quality security alarm! I 've been buying here for the first time! Thank you store! 5 Stars! Recommend!!!
Looks exactly like on the picture.
Very fast delivery
Всё отлично! Спасибо!
The order came quickly. It's whole. I haven't checked yet. I recommend the producer.
Everything is fine.
Exceptional!
I'm really glad I managed to get online with such a prompt delivery and on such a low price
Очень быстрая доставка курьером
Super polecam
Very comfortable, unlike many other came the item with the German Post. Many thanks Dennis
amazing quality, will be ordering more! Thank you!
It took me some time to find a for such a modest price. Thanks to the seller!
Good product
Everything works fine.
The software is raw, after reset the settings there was a glitch. Asks you to disable the phone line which is not. The motion sensor came disassembled and defective. The store ignores messages about the faulty sensor, and on account of Gluck recommended to disable the sound. Remote control and door sensor work, but tonight the door gave two false work.
Great store! All complect I recieved in time. System was cheked by me, all systems are workable. Nice to have deal with this seller
Seller recommend! I order 3 Yu alarm, the first still old model without Wi-Fi worked stably for 3 years and burned from poor quality ibbp which burned from surge on the network and burned the alarm! After ordered a new one from the same store only with WiFi, and pleasantly surprised by the changes in it. On-Line female voice assistant, as I understood the additional relay for remote on additional equipment, 2 additional connectors for LAN and Telefon, an application for easy control via Wi-Fi, the display is more informative. Of the minuses: The keyboard without illumination (in the old one was), changed symbols on the keyboard (on the old one are more clear although also not very), ability to connect less wired sensors (wireless 99). And very inconveniently located connector under the SIM card (difficult to pull out). In general, it's not critical, it's time-tested, it works for its money for 300%
arrived as was promised. quality worthy, much better than expected. Thanks
It was awesome to get online on such favorable terms
good
Very fast delivery
At last!!! beautiful !! free and super fast shipping. many thanks!
Wszystko ok polecam
Perfect, thank you.
I'm very satisfied
Perfect…
The order was received, installed and configured everything works.
Belllll Polo
ok
Very good, i think that probably later i will buy from this store again.
super
VERY FAST DELIVERY.PRODUCT PERFECTLY MATCHED THE DESCRIPTION.IT WAS QUITE ESAY TO PROGRAM THE ALARM SYSTEM ACCORDING THE PRINTED INSTRUCTIONS PROVIDED . THE OPERATING RANGE OF THE CONTROLLERS TO THE SYSTEM IS SATYSFIYING ,COVERS TWO SOTRE HOUSE.
We'll try it tomorrow.
Installed and working well for now, it's not very difficult to set up, the bad thing is that the instructions come in English.
Its same like in the picture. I am very happy. Highly recommend!