SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like it a lot. Quality is excellent. Packed well. Recommend.
they dont last long wear quick and fail but get what ya pay for... spryfield out
Delivery is super fast to Minsk. A small hemorrhoid connection. The quality does not match 1080p. You can order more for the home will go.
Took 2 days, super fast, the bed is the best I ever had, and the associate program very easy handling.
very quality and convenient, durable .. so basically 'm really very glad
good product and very fast ,thank you!
best online is being sold here i guess. waiting for my parcel to come, gotta check it myself
Good quality, fast shipping, like always, when i ordered inqmega camera. It is well packed. Recommended store.
Fast delivery good goods checked everything is fine
Fast delivery and im quite satisfied with the product . Goods are as described. Recommend this store and will definitely buy from this seller again .
отлично работает, качество замечательное видео, дошла за 10 дней!
All OK
super
The camera is normal, supports ONVIF, connect to the Regers.
good product, economical, works well.
Everything is as always excellent! I order not the first time! Thank you!! Seller recommend!!!
Very good quality my second time I order
Excellent and excellent packaging method worth 5 stars and more
Came quickly did not check
Pretty good , surprised it came so fast thx
Fast shipping and good quality. Advise this and this store~
Thanks for fast delivery and good quality of my new !
Delivery is standard, packed very reliably. Connection fast.
It works perfectly, fast shipping, well wrapped and protected, very happy with purchase.
It works as expected, not bad for him size he has. Access is from the internet, with what you can see from any site that has a connection to inet.
Everything is super!
The camera worked fine. It is a good product.
Video quality is not very!!!
The goods were delivered in three days.
Great thanks
came very quickly, for two weeks. Thank You!!
this store offers best deals in the world i guess. gotta love the seller, it's always fun and productive to have a chat
Delivery 2 weeks. I take it a second time. Camera that the first that the second work perfectly. For a small room, what you need.
Everything came in a good way, pratzew. The paquan's a little bit off.
It's a brand new , and for such a cost I couldn't resist
Very good, the quality of the image 1080p is very good for the price
All Ok
really good quality for the price!
All OK
All right thanks
It was exactly what I ordered. thanks so much
was pleasantly surprised with the order
Absolutely superb IP camera with easy setup and stunning quality imaging. So good I am on my 2nd one.
weel i anted the Imou model cause it have the privacy mode. click on ebutton and the lens goes down..This one is fine and cheaper so..Perfect
Color of excellent as the photo, thank you so much!!!
GOOOOOD BEST IAM GOING BUY MORE
Easy to install and good quality even in night vision manual in English
Norm chamber. For this money, even excellent. Night shooting so-so, weak IR illumination.
Tested, easy to fix and connected, its working fine.
It's cool. It came in 2 weeks to Belarus. Downloaded the application, everything is Russian, simple and clear. I figured it out in five minutes. Works, shoots and the sound is good. I sit at home and look at the phone at any time behind my store.