SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Norm chamber. For this money, even excellent. Night shooting so-so, weak IR illumination.
Tested, easy to fix and connected, its working fine.
Product in perfect condition and great operation until then. Indicate all
Checked, works fine. Downloaded the application, you can view online. Remote control via the Internet "brakes".
That's such a cheap ! Glad to find it online
up to my expectations. looks cool
The camera came 5 days before Moscow. I brought the courier. Came damaged, with a crack. Opened a dispute, the store asked to close the dispute and sent a new camera. The dispute was closed. Everything is prompt. Thank you! the camera is great. Video quality can be changed.
Everything is fine, it works fine! It came quickly
The product description is good. Only I do miss the Dutch translations.
Less than 14days the item come, much faster than aliexpress direct. I am very happy and very AMAZED. 2nd time i buy this product. Much cheaper and best quality. I highly recommended the store and the product
Arrived TD super fast. The Chambers came from Spain to Portugal in less than a week and the cable came from China in Little more than a week. Super recommend. Works all the 100%.
muy bien como siempre es la segunda cámara que compro a este fabricante
I just got it! So gorgeous!
Very "user friendly". Like and recommend. Should bring card included
Everything's perfect, I recommend it.
Got it, it works fine! Already got over $7400 through the cashback service, with every month getting over $200! Photo attached. No restrictions on payments! Real money! You get back money for what you buy in online stores. Join me! Get payments from 5,5% to 90% refund from the amount of each of your order on AliExpress, and hundreds of other stores. The service works officially! Simply copy the link to the line in the browser Elis. kz by clicking on the link "cache up to 90%".
In 2 days at home, the camera is great great finish and a very good look. Without installing it and testing image quality. Very happy with her and her salesman.
This store is awesome. you won't find brand new anywhere else for such a modest price, I guess.
Incredibly fast shipping. Domestic shipping line. Security for sure but cotton top for Yo
Good shopping. After I tried it I bought another two blank
Very fast and good product. Surprisingly good
Recommend this . quality really good!
Thank you. Works.
Free blisteringly fast, board
It came very fast. I tried and it works very well.
Fantastic. Simple and qualtiy. Thank you so much
Great one, we use as baby monitor
Good quality , exactly as described, recommend this store.
Good quality, fast delivery, recommend!
Received and works !
Se ve bonito y compacto, espero funcione bien, el envio fue rapido y llego en 11 dias. Recomiendo la tienda y el vendedor, muy buena atencion.
The camera is excellent, it works, it suits me. the quality of the picture changes in the application, SD to HD, and all the norms.
excellent 5 stars
super fast, all good packed
was delivered very quickly and efficiently. Recommend!
Thanks a lot!! All is OK!
I love this... arrived in really good condition! No defects! Thanks!
Really fast shipment, only 10 days. I tested it both, worked great ang very easy to setup. It's a good product, I highly recommend. Also, it's my third bought.
I put it in the socket, scanned the code, downloaded, installed, configured. While working and its work pleases. The truth at first did not want to connect to VI-fi, then brought it closer and everything turned out.
Normal camera, delivery fast!
Very nice... Thank you... Recommend