SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not yet. Looks good. I liked the motion sensors very much. Compact on magnetic mounts.
Спасибо , все пришло быстро и четко с отслеживающим треком. Как покажет себя а работе дополню отзыв позже.
Good alama, I like the new smaller detectors and comes with charger arrival very fast not to pay July VAT
A++
In the absence of testing everything right and delivery very quickly.
Description exact. Got what I ordered. Only instruction in English. In the order indicated that you need an instruction for Russian.
Now it just needs to be tested, otherwise very well, fast shipping and good quality.
Alarm in the kit. from Poland to Latvia 2 days. delivery Super. I liked it very much. Everything is miniature, you can hide anywhere (without wires). I recommend
Thank you!
even better than the picture. totally recommend this !
Instant delivery in Russia, 2 days and received. It seems to be Russian, I connected to Wi-Fi, I could not check until I could, the batteries for the sensors were locked... I'll buy batteries, I'll test better. I'll add a tip.
Delivery instant courier. Everything looks fine. After testing, I will add feedback.
Everything is super. Everything came whole. While in the work did not check.
The equipment is exactly what is offered, very easy to install and program, works perfectly
Fast shipping. It only takes me less than a week I advise this store. All prefect and alarm is very easy to set up and very safe
Very satisfied received in time!!!
Fast. Everything works. Thanks store
Todo OK, SUPER RAPIDO!
OK
All fully functional and good communication with the store
Meet what you offer
Delivered to Ukraine in 18 days via ukrmail. I do not take it for the first time.
Норм сигналка. Проверено уже не одной моделью. Там, где нужна недорогая реализация сигнализации (дача, где нечего особо красть или любимый гаражик) просто супер. Если датчики распологать через стенку или толстую металлическую дверь, то возможны ложные срабатывания, что проверено уже много раз с разными исправными датчиками. Недорогое, достаточно надежное решение. Но если у грабителя есть самая простая глушилка, то увы и ах)) Симки и вайфаи идут курить в сторонку))
Works, the description corresponds.
Great alarm. Checked. Sensors are registered. It remains to buy batteries. Put it on charge. Was discharged at 0. I checked from the network. And the sensors from the network checked except for the door. Before that I took the same only 5 years ago. Still working. Sensors on the movement were then 5 times larger. And now very small and on the magnet. Which is very good for installation. In general, I recommend the store. The firm is good.
fast shipping. all good. works fine.
It all came beautifully, I'm taking off in the work while, there will be jambs unsubscribe, externally everything is at the highest level.
For this money, an excellent alarm
Óptimo artigo chegou rápido funciona tudo muito bem.
All right, and I send pretty fast. The very complete kit, so much that you don't know where to start, but its use is very easy, plus everything comes preconfigured, minus cameras, which go with its separate application to control but it's also easy. Another positive point is the good range of the controls to activate and disable the alarm system. It's a good investment.
Arrived all as requested. Will try!
Delivery to Odessa took 15 days. The signal to pratzew, a place in the robot of Poki, has no Bulo. Goods are contagious!
It looks really good. Single left test it
Very happy
Everything ok
I am happy, came quick and is what u expected
Just as described. I'm satisfied.
I recommend this minimum kit. If you buy separately, it's more expensive. All. Sensors have already been added to the guard. Serena's very loud. Delivery Fast 7 days to the Mail.
Коробка пришла мятая, надеюсь сига будет работать без нареканий, продавцу стоит поменять доставку!!!!
Oromnoe thank you to the store-I'm delighted! Delivered to Moscow in 4 days! Everything intuitively adjusts and works out of the box. After installing the app, WiFi caught up in 3 seconds. Works perfectly with third-party sensors. I recommend, as an inexpensive solution for protection.
In Ukraine for DVI nedili, ran out.
For delivery and complete 5 stars. I'll check the feedback.
Delivered to Ukraine via new mail in 14 days.
Everything works
nice alarm system
es buena, gracias
All is Well thank you.
The alarm was delivered quickly. I'm happy with the purchase. Advise. Please ask for packing well. On the box itself inside the parcel there is a strong Dent from the blow, but the store normally packed inside (asked when ordering it to pack well).
My came in time. I'm really happy! thank u~
Delivered in 56 hours! Incredible :o