SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality I recommend!!!
All as in the description of the goods
as in pictures! recommend!
ok,prekę greitai gavau. pardavėjas maloniai ir greitai atsakinėja į laiškus.Paprašius atsiuntė rusų kalbos instrukciją.
Everything perfect
Delivery for 2 weeks, everything works, purchase is happy.
was pleasantly surprised with the order
fast shipping from eu. thank u
liked the design. totally cool!
Excellent product. Seller recommended.
ok
Delivery to Peter DPD. Everything works. The app is in English.
Very fast shipping. Good warm. Easy configuration. Quick notification in case of activation.
OK
Good product, works well. even for distances large components communicate well. According to the description. Recommend
All included in the package, you don't need to be an expert to install the product at the moment all right
The alarm is necessary, it is configured in two accounts, but you need to consider, which does not work in the 5G range, matching the sticker on the device.
I would have liked an interface in French, otherwise everything works sim card and wifi application. Easy installation and the addition of the detectors to the power plant. As small concern with the application, do not wait for the voice that tells you when to configure because it does not work, in my case I chose the second option that allows to see the alarm center by its name, choose it then you have to put its wifi and password of the box, If everything is good it connects quickly otherwise you have to start again. Everyday everything works perfectly whether it is GSM or application or badge and key. Great material. I am completely satisfied.
I recommend
All right, it works great, shipping very fast
The goods were sent quickly, came in 2 weeks, everything works, the signal is already Russian
Excellent product and vendeto.
отлично
It is most likely the cheapest online out of all the options I've looked up. Thanks to the store owner
Good quality and fast delivery. Recommend this store.
With such a discount, is just what i was looking for
I've always wondered here can I buy ! thanks to this store!
Excellent alarm, everything works.
Really very good product for its price!
I strongly believe that the best online is available in this very shop. I seriously tried looking it up elsewhere, but failed
The parcel came very quickly, in just 2 weeks. checked the security system and sensors where there were batteries, everything works. The store is happy., very well collected the parcel. everything has come unharmed
Everything perfect
Works out of the box. Remotes, RFID's and IR sensore were already paired, and setting up the phone app was easy. Very happy with this one.
Пришло быстро, качество нормальное, батарейки не стандартные нужны в датчики, покапал батарейки по 25грн в датчик размыкания и по 50 грн в датчик движения, (дороговато) можно было сделать и на обычные 3А, но заявлено что типа на пол года хватают, посмотрим... А так сигналка огонь, установил на дачу пока полет нормальный...
Thank you for fast shipment and delivery! I really recommend this and store~
using for 2 weeks already. no flaws noted
Hello. The goods are excellent, in good packaging. I came quickly.
Got it fairly quick, and before the delivery date, so nothing to complain about there. Package look fine, no damage. The only thing I have tried so far, is the indoor ip camera. It worked for 30 min, I disconnected it from the power source, because I wanted to place it somewhere else, and after that it is totally dead. No lights, will not connect to anything, tried reset button. Nothing. So I hope to hear from you.
Quick and it works properly.
Seller recommend.
Given that this is a really low cost , i'm truly astonished with the purchase. The store is great!
Everything is fine, 3 weeks to Ukraine
New has an astonishing quality. I've checked ot alread :-)
Works via Wi-Fi, works via SMS, but does not work through GPRS. Alas and Ah. Disappointed with the lack of illumination of touch keys, as it was for example in the G19 model. Another fat minus-a non-removable battery (again as it was on earlier models).
Good product the PIR sensors take a while to get right. they work much better when properly mounted. It's a pity the alarm system doesn't work with Tuya or Google home
Todo Ok, muy rápido.
Slightly blunt in the settings, it's bad that in the software on the phone there is no Russian language, all sensors are no bigger than the matchbox
Everything was good. Fast shipping. I recommend the store. Very professional
The product 100% corresponds to the description. The store is always in touch, responsive, very good support for the buyer. I recommend this store. The product is 100% as described. The seller is always in touch, supplier, very good customer support. I recommend this store.
Good product, nice and safe delivery