SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's very quickly. No contact with. Picture quality is great, functional applications too. Infrared light and built-in rechargeable battery-bullshit. Hooked to poverbanke. And light corridor in turn on automatically, so it all for me not critical. The fact that included bracket is a huge plus. Would be good to app слало an email message alarm, as in the more expensive.
The video quality is average. Super fast delivery. Recommend.
Very good set of two sets of portable Wi-Fi cameras (with 32 Gb MicroSD cards). Very delicate and extremely fast delivery in Moscow, Russia, - arrived in hand within three (!) days after it was ordered, fully traceable. I do recommend this store!
Delighted with the purchase. I brought to house in less than 3 days. We will service of 10. Presentation and accessories. Only worries me that plug wherein it loaded it observed something off target. You have to watch out. Pero let happy. I hope the battery have good durability. Many thanks.
Great store. Great little camera
The parcel arrived skper quickly a week to Volgograd, the goods correspond to the description, the store and I recommend it, I will understand the camera, I will add a review later
I order not the first time in this store. As always, everything is at the highest level! Delivery in 8 days. The product fully corresponds to the description. Packed on a conscience-in an air mattress. Standard equipment. Seller recommend! +
Very fast shipping. all packaged nice and serperatwly. amazing price. decent picture
In appearance, a quality is not cheap thing. It came quickly. How does it work off later
Are great cameras, arrived within 20 business days. Very attentive, sent the products well packed. Recommend!!!
The goods are well packed, the camera came on time, works, the quality is average, everything is whole. I'm happy with the goods. The price is according to the quality. Seller recommend. Liked the original packaging.
The goods are excellent! Thank you to the store-well done!
The product is very mini, good picture quality, recommended.
A good product fits everything you say. Everything is perfect, recording and all... Good quality and cheap products.
Very good and arrived early.
I am very satisfied with the delivery speed, packaging and product only will do some more testing
Packed perfectly, complete with a flash card, connected the camera without any problems. Thanks store
Shooting in low light conditions is so-so. I haven't tried it in the afternoon. I did not immediately understand how to connect the camera to the home network WiFi, otherwise it seems to work, let's see how it will be. Visually and tactically quite well made. Packed in a black dense box, complete with a camera, a small holder, two cables-short and long. Instruction in Chinese and English.
The camera is good, but, for this price, not expect FHD
Product came fast, well packed, but could not set up and test. Lacked instructions at least in Spanish
The product malfunctioned, however had no problem with refund. Seller answer fast and helpful. Therefore give 5 stars in all.
14 days to Curitiba-PR, product as the description, low resolution, but since the value is correct, thanks the towode official store.
заказывал 2 камеры.доставили за 3 недели.одна работает отлично,а вторая не включалась.оказалась проблема в батарее.продавец предложил либо заменить камеру,либо компенсировать 3$ на замену батареи.сошлись на возврате 3$.отличный продавец рекомендую.
produto de boa qualidade até o momento estou satisfeito
The camera is as good as described, I really need it
Good products are in good condition and everything is normal. Thanks and hope to buy again soo
MIni camera,Come again next time!
A good camera for your money. The store is good, immediately answered all questions. Came faster line
For this money norms, but I will not buy such anymore, easier for 1,5-2 rubles to buy with a good review and quality. If you stick behind one point without a claim for quality, it will go.
Arrived! Still not tested!
Got fast. Checked, connected everything works. Seller recommend!!
Quality is not 1080
I received the order, went almost a month. The order came whole unremembered ......
Looks good even without light
perfecta
Okay.
thank you very much
It came quickly, I have not checked in the work yet
Everything is fine
I order the second time, the camera and the service are excellent! I recommend the store, everything works and ends perfectly. I will still order from this seller
Fast delivery, and excellent product quality. Highly recommend the store A+++
Looks great and very easy to use.
Good product.
fast shipping, excellent quality, works well
Very good quality camera
The camera was well packaged. Delivery was fast . I tried it and it was easy to install. The app is good and the picture quality too. I recommend it.
The quality of the norms, although it could be better, but probably not for such a price, and so everything is fine.
I took to pamper, it seems to work and came quickly. Fps leaves much to be desired, I think frames 12, and otherwise for this money norms.
work perfect Nice one
Delivered earlier. The equipment corresponds to the description on the store's website. Instruction in English, but it's not a problem. Works, for its not high price is quite suitable for purchase. Thank you