SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It arrived very fast and is just like the store described I have tried it and it works very well, meets my expectations, thanks to the seller, I recommend it.
SUPER!
Thanks for the fast delivery of the goods. The Vontar X3 TV box is of good quality. VONTAR Official Store is a very good specialty brand store.
Works very well. I've installed UGOOS port and it's just excellent tv box.
понравилась тв приставка, намного лучше чем всякое подобие сяоми тв и сбербокса. за свои деньги - лучший вариант.
Cool , quality matches the description.
It's okay, but the delivery delay is 24 hours.
Delivery fast, 8 days and at the cash desk 5 Ki took. Everything works, it does not heat much, though I do not play games and I do not see 4 K, full HD without problems pulls. I order the second time, I'm happy.
Delivery and communication with the store is excellent. But how will work, I'll describe it further.
Excellent, fast prefix. fast shipment and delivery. Recommended shop.
Everything works well.
Great product, runs videos in 4k without problems, you can install any APP that you want and it came without taxes
Все круто. Разбираемся в установке теперь.
Glad I could get online. The quality is as high as in any offline store, but that's way more comfortable
Everything is super, I recommend.
Normal prefix. Even Toys some pull. Emulator consoles in general without problems. The store sent quickly, delivery directly to the door.
Excellent.
Very Speedy I like it allot. Runs allot of apps very quickly. so happy with .h purchase and reviewed it within a week. This box can be easily rooted
I was contemplating where to buy online before I found this shop, and now no doubts are left
The prefix is smart, it works fine. The G10 remote was pasted to the main box. The box was strongly shabby, the remote received damage (cracked the cover from the batteries), does not affect the work.
great, thanks
DPM
very fast delivery 5 days. everything perfectly. recommend. slightly heats up to 75 degrees .
Super super fast recieved the item tq store
Everything is cool!
It's super.
Thanks for !
Well, this is vontar X3.. Verified by thousands of devices. Take it safely, thank you to the store.
I did my best - savings for didn't go in vain. Quite happy with the purchase
Fast and clear. Got it. I'll connect-I'll unsubscribe additionally!
Fast shipping good goods thank you.
Better impossible, 48 h at home and I must say it is one of the best is that I have no doubt, fluidity, handling and functionability, a 10 to the product. Thank you store 5 stars for you.
No more worries about where to find online. Thank you!
i was looking where to find online, so now i'm really grateful to the seller
Everything is cool! Works and loads everything ....
Works out of the box, cooling is easy to finish
Came in 13 days from China. When ordering indicated delivery from Russia, the store wrote that there are no boxes in the Russian warehouse and offered to deliver from China. Boxing is smaller than I imagined. Everything works out of the box you need to put the right applications and forward. We watch movies from torents in an awesome quality. I immediately sent it to the firmware from the coal it is more interesting than the stock stitching elemental with the help of a beech and USB cable. Put toys with Google spitting, even in tanks you can chase, without fpnatism. In short, a very cool device especially for such a price, I was cost for 2800, with a discount on the promotional code. And for this, funny money, your TV turns into a media center. Who is thinking, I advise you to take, smart TV is resting. I have smart TV, but it's dumb as boots, and this little device flies on Hurray. In short, take it will not regret.
I'm very satisfied. Thank you!
This webstore is a great place to make a bargain
Everything is like in the description! Works for 5 + !!! Seller Thank you! Recommend!
It is really gorgeous !! The quality is great :)
Thank you very much store!
good thank you
All perfect, good store
Ordered from Belgium, delivery less than a week to the SmartPost pacomat. Naturally without taxes At the bailiff. It's a cheap set-top box and you live with it. Buttons on the remote from some stirrous rubber, to the touch to put it mildly not very much. Nakatil IP TV, everything shows in HD as well as on my 4 K TV, but if you take 4 K quality, then of course the difference is already there between the TV the TV So if you just for IPTV the prefix is good, it does not heat up, does not slow down. But if for something more serious, I would choose something more expensive. There are no miracles
good quality
The store sent the order quickly. The order arrived within 3 weeks, packed perfectly. I checked for performance, it seems that everything works, let's see further. Recommend.
Delivery was very fast the very exact description I haven't tried it yet but it looks good One day and I get to the next or mega fast
For this money, a good prefix. It is desirable to change to firmware from mododels. It is heated up to 75 ° when viewing HD quality content. Delivery 2 weeks.
Everything works fine. Recommend !