SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered from the Russian Federation. to the Far East has reached 8 days since the order-a very good result. Included the prefix-works well, lags have not yet noticed, 4 K pulls without stuffing and braking. packed very well, neatly. thanks to the store.
The prefix is very noisy. Apkashki eats without problems. The remote was pressed on top of the box and crushed. The battery cover is broken and falls off. Google Voys is responsive and fast. I recommend the product definitely.
New is my new favourite in the store. Thanks to the seller!
Ordered on April 18. Received on May 4 in St. Petersburg. Unpacked-there is no damage to the package. Checked the completeness, connected. Internet connected via Wi-Fi. I did not immediately understand the remote control in the "mouse" mode. Installed the programs I need. It works OK. There was no problem.
Пришло очень быстро, не ожидал. Качество достойное. Рекомендую.
All you need is for your money.
fast and everything got here perfect! ty. Took 3 weeks to be delivered. Brasil here.
Everything is good. Store is very attentive :) Thank you!
Great prefix. Compact. I came with a courier for a week.
Very fast delivery, the prefix is very good!!! shorter I recommend the store. I will test the prefix and add feedback
Console contact model: X3 OS Android 9.0 Ram: 4GB ROM:32GB got, works OK. Very grateful! Thank you!
Delivery to Latvia for a week and a half. Everything works fine, picture quality-all 100%, nothing hangs, works fine. Immediately ordered from the store 3 more consoles, relatives wanted to themselves too: D
fabulous device! appreciate it
I'm taking the second one. It suits everyone. With wink works fine.
Delivery fast, working, smart,
Всё пришло быстро, работает. Основные функции выполняет.
все норм, пришло экспресс доставкой за 5 дней, в Краснодарский край
Satisfying game well Busin ^^
The prefix came quickly, packed well, launched-everything works.
Can't even compare with anything else - too cool! Thanks to the seller
приехало быстро работает как удалить предустановленные приложения пока не разобрался
Perfect as always
Testing day three. Works without backups
is a perfect value for money
Lovely product, beautiful design! I love it! Arrived pretty quickly. I am very satisfied.
Good prefix. Works great. At work almost does not heat.
It's the 4GB 64GB model, works perfectly
So good. Speed is fast. Korean supports
Fast shipping. good store. It is second tv-box from this Shop and it works just fine. Thanks a lot to seller.
was packed carefully. loved it
Very fast shipping! The product corresponds to the description. Seller and recommend!
Everything very well made and very well designed. recommend!
Such a cheap online is a great deal! thanks to the store
Shipping the next day after order. The parcel arrived to Tomsk in 18 days. The complete remote is uncomfortable, connected the wireless keyboard with the mouse. While everything suits.
The parcel to Rostov region was delivered in 10 days. Description corresponds. There is no substantial heating yet. It's like a bee. In general, an excellent budget... I advise both the goods and the store!!!!
Delivery is fast, with the initial inclusion requires minimal settings, works well.
Voronezh! Delivery 3 days! The goods is excellent
Everything is very cool
It's small but this handsome, I look like a kid brand new toy, no delay, I already have it set up, recommended store later I'll leave more comments
I take not the first time all the rules. But partially the top panel deviated. Returned 500 R bonus
Received in perfect condition. Shipping very fast.