SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great shopping, all parameters go very well, very happy.
The item was exactly as described. I bought it to monitor for sleep apnea and general health wellbeing and it works great. I have the device on all the time and I'm able to go one week without recharging. I'm also surprised by its accuracy - note that you'll need to calibrate the blood pressure readings. Highly recommended.
Everything is fine as description I recommend to the store
Corresponds to 100%! The goods came on time! Thanks more store!
Отличные часы. Достоинства : реально работающие датчики, хороший внешний вид, корпус из металла, тонкие, хороший отзывчивый экран (несмотря на разрешение), приятное, хорошее вибро, достаточно долго живущие и т. д. Но есть и недостатки : сообщения приходят не от всех приложений, только от тех которые в программе, полностью прочитать их невозможно, нельзя отреагировать длительность свечения экрана и вибрации, небольшое количество заставок экрана(6), а закачать новые нельзя, нет даже калькулятора. Производителям этих часов желаю исправить недостатки прошивки, улучшить её.
A beautiful and light watch and all medical measurements work well
As described in the battery lasts 2 days is normal it?
A good product for such money, the sleep function counts correctly, everything else works without complaints. The store as a gift put another strap (and this decided my doubts in choosing the second-).) For which special thanks. I recommend to buy.
Hello! Everything came quickly and qualitatively! Thank you to the store for the responsive. I myself will buy from him and recommend to others! Good luck to you!
Спасибо! Товар пришел отлично упакован, все согласно описанию. Продавец молодец! Рекомендую. Доставлено в Якутию в течении 20 дней.
Very good store!
Thank you all went well and workable! Recommend store
Excellent clock, you can say a polyclinic on your hand.
Thank you for quick delivery.
High-end product compatible with your order, recommend
пока доволен сними всегда здоров
Montre de qualitée, j'aurais aimé qu'elle donnent les signe vitaux en continue, elle prend une moyenne sur 1 minute a chaque 10 a 60minutes (selon votre configuration), Elle est très complête, Saturométrie, Electro cardiogramme, BPM, Respiration par minute, Pression Sanguine et calculateur de calorie dépensée selon le sport. Seul point négatif c'est qu'elle n'est pas beaucoup personnalisable, seulement quelques modes d'affichage de l'horloge.
Seems precise, to do with time.
The order came very quickly. Description matches. Instruction for Russian.
honestly at this price it's incredible, I wanted to test it before taking another one, 3 protections + 3 bracelets, the obsession of the customer satisfaction is well there. Smarthealth app is excellent lacks the option to schedule metric monitoring twice a day. GO BUILD DEVs :)
Goods received! Not yet tried in work!
Very slow shipping 2 months but did come undamaged and looks like the advertised one.
Excellent Product He arrived in good time and the supplier was very attentive