SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch is very good, good, however the bracelet green is very hard and thick, is a little uncomfortable arm, suggest the black, the picture looks more thin.
Great and accurate
The clock looks very beautiful. They measure pulse, pressure, ECG. They looked almost slightly bought for a gift.
great store, and very good watch
Very good watch, unfortunately is not proof d'água. Only this.
Delivery is very fast. About 10 days. The clock gave me for my birthday. Such cool watches. Heard very well, bright)
I bought two different hours at once. They look very good. I thought they would be thick, but not elegant enough. Three weeks before Kaliningrad. Packing is good in tight boxes. I did not connect to the phone. I did not communicate with the store. The store is serious. Recommend!
I am happy with you b cos always having my order on time
Shipment arrived on time, this is the second smart watch from same store. I recommend the seller! The only issue I have is that the watch calls out the phone number of an incoming call in Chinese even after changing the language setting to English, I messaged the seller for a solution and am yet to here from him.
the shipping was fast.. they delivered it to me at the exact location am finding myself on that delivery day....
I arrive without problem, it works perfectly.
Looks fine Easy interface, will test it this week
Very happy, everything works great
Very good product recommended
Everything is great, excellent, very like!
Product received in 30 days and it is identical to the description
I took it for a gift to my daughters, quickly delivered, charged, like everything works, now lie waiting for a holiday)), the size turned out to be more expected, the screen,
All right. All right.
Look great, the wife is delighted, already on the clock talking... The connection is excellent...
Часы Хорошые , пришли раньше положенного срока , за батарею не знаю , зарядил полностью посмотрим за сколько разрядиться и дополню отзыв
Product well detailed but not received problem with the post office and very good communication with the store
Packing good. River store Omenduyu. at first glance the clock is good!!!!
The order came on time, even earlier. The parcel came without damage. They work as described. They were satisfied for hours.
Всё соответствует описанию. Часы понравились. Всё работает. Продавцу спасибо.
I highly recommend the second purchase.
Excellent product, both in quality and in price!! All the declared functions perform!! Delivery is very fast!! Regarding the change of indicators, the question is controversial, but what they wrote determines the pulse of the Apple and the baby bottle-bullshit, checked... With the store did not communicate, there was no need, but I recommend it, definitely!!
product is packed well and in time delivery with the same thing i ordered
I received the parcel in 8 days in Kharkov, very quickly, the battery is very cheerful, in the mode of ordinary hours 4 days keeps, the sensor is good, only here is the vibrmotor and so in full good hours.
Smartwatch is super original not regret having paid and expected and enjoyed more flexibilide store. Keep it up
Looks and feels amazing. Very easy to use and has many features. I really recommend this Smart watch!
Часы пришли в Одессу за месяц , на Укрпочту. Часы соответствуют описанию .Если все правильно настроить работают .
Everything in principle corresponds to the description, not a bad clock for its price. A little hanging out, flimsy. Charging magnetic sometimes does not hold normally. The quality of the dial is slightly dim than it shows on the video but the monitor is large enough. Calls are heard good you can talk, alerts all come vatsap, mile, SMS can be selected. Application and synchronization is set quickly. The strap is not so soft and velvety. I do not advise you to take gold rose gold metal color a little cheaper watch, white or black probably will look better. By the way, there is no brand on the watch.
top muito top..recebi tudo certinho ..gostei demais..recomendo a compra
Received in 1 week, perfect working condition! I was afraid looking at the negative reviews but finally I'm not disappointed with my purchase and I recommend this store! Easy to use I really love!!
Verry nice and Fast !i like it!!work perfect whit my ipone12 At bluetooth and whit app
He arrived in Colombia in 11 days and meets the characteristics described at the time of purchase.
Product super quality fast and neat shipping