SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I constantly buy in this store. No problem.
They give a lot of light, although the life of light bulbs is short. The previous about 4 or 5 months lasted for me.
I have given this vendor 5 stars due to the followings: high level of customer service and support, extraordinary product quality, reliable promises, very fast and precise delivers. The goods arrived in excellent conditions in well protected packing. Highly recommended store.
Excellent Supplier, good product, supply very fast.
I expected a little more light of it but I can live with it since the cheapest cost it's unbeatable. 5+stars overall and I will buy more. Thank you very much.
All right the bulb lights up very well a tip measure the space you have before because it can happen to me to buy a bulb too BIG WRAP Well I recommend it to 100% ah
Thank you very much!
Good as always. Recommended!
Excellent, very good lighting
Everything works, shine well. Of course, they do not pull at the declared power, but you can take it. Let's see how much work will work. Seller Thank you
Super beautiful light, recommend
everything's up to standard
Prekės pristatymas užtruko beveik mėnesį supakuota outlet atrodo Kaip nuotraukoje Savo funkciją atlieka
Everything ok. The intensity of light is expected.
Everything is very good thank you
Good service. Thank you
SUPER RECOMMEND SPRZEDAJACEGO, VERY GOOD FLUORESCENT
100% satisfied. Thank you very much.
Nice store. Perfect communication.
I order not for the first time, everything is fine
Another purchase. Super quality
an opportunity to buy such a cheap online is priceless. thanks to the seller!
Good light bulbs, long serve (year or more). Gradually I change in my house all the bulbs from energy-saving from the shelves of our stores to led.
Perfect quality for reasonable price! Good deal! Thank you store!
Third Order, quality and durable led bulb.
Buena luminosidad. No son las primeras que compro, y me gusta tanto el tono de luz como su duración. Buen producto. Llegaron rápido a España.
In Kazan came in 10 days, I order neither the first time, shine perfectly/brightly, on the camera flicker, out of 10 PCs for a year burned two, all the dimensions are I'm happy with the purchase.
I love the hot price 56 LDs white light for study. I recommend product and store (:).
This store is the perfect answer to where to find online
Everything came very quickly