SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything perfect and came super fast
Beautiful watch various measurements such as heart rate and blood pressure,. Pedometer and much more sure nice for this amount.
The clock is very like also remeshek as a gift
I come too fast
The watch as such is ok. A small (big) drawback is the inability to operate the alarm clock, and in fact the lack of it from the device level (running this function only using the app). Maybe the next update will solve this problem, such a small appeal to the manufacturer :-) Zegarek jako taki jest ok. Małym(dużym) mankamentem jest brak możliwości obsługa budzika , a wlasciwie jej brak z poziomu urządzenia (uruchamianie tej funkcji jedynie za pomocą apki).Może kolejna aktualizacja rozwiąże ten problem , taki mały apel do producenta:-)
With their responsibilities cope, I recommend.
Thank you more! Very good watch! I liked it!!
According to description I can fully recommend it
It looks like a good product. Arrived today, I'm testing. For the time being is ok
Very good product I highly recommend
Arrived sooner than expected. Instructions how to connect to my phone not right and needed to research. Not there fault as many types of phones and watches. They an not cover them all. After 3 days now have the watch working perfectly. Rcommend .
A small challenge to pair. But now oké and hitherto super and easy. Own display made top!!
Very beautiful, packaged, great delivery met all expectations.
Very nice box the watch is beautiful! Very good packaging, super fast delivery for France not even 10 days!❤❤❤I highly recommend this article and this serious store merciiiii, I would put a comment after use.
Received in 8 days I thank the store Good quality and works perfectly
The clock is excellent, everything works, the dials are many for every taste and color. Communication with the phone keeps without failures
Everything was received, thank you very much, that so quickly. I did not check, as for a gift))) I will find out only after December 31 is all right. But in appearance in general Super, straight in anticipation when I give))
Fast delivery and ahead of predictions, received in less than 10 days
Very pleased. Quality is super! Thank you store!
Everything works fine, it came quickly enough, everything was whole, even a box without Mint
All is well, the parcel is whole, the purchase is very satisfied, I order not the first time, I recommend the goods and the store!
Very fast. 2 weeks to Poland. j How does it prove
good product, size of bracelet ajustible.messure good hart rate .
Arrived after 8 weeks. Sends fast but very slow customs clearance. Nice watch, works well. Good cardio and tension functions. I recommend it. Thanks to the store.
Product arrived super fast, early and in excellent condition, money it is fantastic, buy worth!! Recommend the store.
Very good watch in relation to price quality, meets what you promise
Very good, in vital sign quality, T/A there is A margin of 5-13 mmhg and in FC there is an error by 6-12 lxm From out there, everything is super, you can set it up to your language once you set it up from the app you have to download, you get notifications from almost all social networks, it's battery hard enough, fully recommended
Delivery faster than thought. Watch oczekiwaniami compliant. Value for money B. good. Operation simple. Most features working properly, only monitoring sleep is not adekwatny to reality. Watch loading up quickly, and the battery is able to withstand up to 5-7 days. Shortcoming is dedicated applique Tefiti. Often not sczytuje up-to-date data from the watch which with całodobowym monitoring pulse is niedopouszczalne.
Fast shipping. The clock's working. The pressure measures incorrectly and equally at all.