SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I delay 17 days in arriving in Chile. The shipment was by 360Lion standard packet, not by aliexpres standard shipping. Second time I buy the camarona Very easy to set up!
Good product, little waiting time on delivery.
It's really really fast! Still no התקנתי, but product מצויין, has same לגיסתי works and is excellent!
Very good.
Excellent operation
Second camera I bought me. Really very good…
Good, too bad it doesn't work for Google assistant. Very fast shipping.
Good Quality
good product, as described, fast delivery I recommend this store
very accurate
Everything works, I order the second. There is cloud storage, recording on a flash drive, motion sensor. Ability to connect from phone to camera anywhere
The store is very cooperative I asked him 3 times and every time he was cooperating with me
Alles gut.
Thanks for the good packaging and fast delivery.
As in description
Very good
Not received unfortunately
Ótima qualidade, trabalho com essa marca a um tempo e tenho gostado muito. Não tirei mais fotos pq as que e chegaram enviei de pronto para os clientes que estavam no aguardo. Chegou com 20 dias em Pernambuco.
Product never received but was refunded
produto entregue muito rapdo; otima qualkidade
lovee
good
I did not got it due to local custom. The store is O.K. I got a full refund.
הגיע מהר !! מוצר מעולה
Cheap, excellent product and fast delivery
Entrega muy rápida
It came very fast!!! Tnks
thanks
In Moscow, delivery by courier within a couple of weeks... everything works... for its money norms
Excellent product , bought already 4 of these
Very good!
ok
It's great. I was worried about the installation, but everything was working out. I use for online viewing the entrance to the apartment. Come notifications with native sound application near the camera, go and view
Perfect! Second camera arrived fast and realy great product
Excellent! Correctly copied the address onto the label and even the French couldn't mess it up!
very fast deleviry.... didn't work without plug in
Very good product!
5 stars store
Cameras have not passed customs problem Always order constantly good cameras
Very good Camera. Works perfect!
Camera, fire.
Great camera, very good quality, great store!
OK! The camera is excellent, I take the third, the application works. Delivery to St. Petersburg by courier 6 days. Unfortunately, poodavets promised a second time bonus wire extension, but did not put.
Tested and approved!!
Все понравилось, включается как то не стабильно, нельзя привязать собственное облако, остальное все норм.
Great product, price good Had some problems but should have been at shipping .. Recommend store.
Fast delivery, the camera works as specified in the description, the store recommend
Well as always, I 've been like 10 of these already.
Went 2 months, everything is good, everything works, small.
Is very good