SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good stick + tripod, good material construction of mobile big, has tightening screw, plastic feet with rubber non slip. Fast installation.
Thank You Very Much! Quality of on top!
Very good, arrived very fast.
Come for 3 types all
Selfi Stick received, the box is a little crumpled but the whole stick has not yet checked, came for a month and a half, I will test to check the review
Nice product and quality, looks really amazing!
The product is very well done, the store answer all questions is congratulations.
I'm very satisfied with the product, and it's amazing how fast it got to me
quality + very very fast shipping! excellent store!!
Arrived ahead of time. Quality is satisfying. I recommend.
Excellent material, great price, arrived very fast with 9 business days inside, sent on 29/04/21 12/05/21.
The shipping was fast but as always the office take a rather to deliver, not taxed and the product is good quality and great workmanship, just thought the rods tripod could be more firm because when we opened looks kinda wonky.
top quality, no drawbacks
recommend the :)
Was a gift, arrived on time. Is working as it should.
13.02.2021 - 1.03.2021. I did not have to wait long. The stick is powerful, confident, reliable. Easy to use. The only thing, the movement of the phone from the album to the book position would also make a retainer, as well as on the slope, or then hang out from the weight of the
Thanks to the store! very beautiful and fast delivery! super!
It came in a week, courier to the apartment. Super. Works fine. The phone on the Bluetooth quickly found, it extends, about 1 m. In the complete set the charger for the remote (button on the handle) is tested, poyuzan. Great thing. I'm happy.
Regular use, it always holds well, very easy. It works horizontally and vertically.
Excellent quality, the box is crumpled, but not much.
I think it is a good price for . happy with the service!
Cool product. Everything works. The button is easily removed for use as a remote control. Advise!
As always an excellent product!
Fantastic, bought and past two days was coming home from Spain. This is the room Buy to offer excellent product.
المنتج رائع للمرة الثانية اشتريه
Product went 41 day stick Super. there is a lace for charging. I recommend
Fast delivery, excellent quality
Fast and accurate delivery Thank you