SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came up
It came quickly. Quality at altitude! The wire is just great. I ordered more uslion Tork. This one lived much longer than everyone else. The most pedigree wire under the microUSB. Recommend. This is already 3 times I order. The first two put their sons away.
Everything is fine, as always ugreen
Normal wire in a good braid, I advise
Everything is fine! Ugreen as always on top: from packing to contents!
The quality is excellent, it came quickly, the store respect!
As always with this company-fast shipment, excellent packing, very high quality goods. Recommend!
Excellent service and high quality products. The USB cables are as described. Seller is very responsive and helpful. Items arrived to Israel after just 28 days.
Quality as all products ugreen. Recommend to everyone.
The cable is good, you can take it.
Recommend. We bought about 8 cables from this store at different times and all work perfectly. Confirm the order quickly and the order itself does not go long. Everything is tracked, the seller is sociable. Thank you.
Ordered micro USB cable with free shipping to UFA, but the parcel within three months never came. Track wasn't tracked. Opened the dispute, the store immediately returned the money. Previously ordered cables of this manufacturer, delivery problems and quality claims were not. I think it's better to choose cheap, but paid delivery.
Quality cable, charges fast
Working OK. Thank you.
The connection between the cable and the connector is strong, the cable is easy to bend and strong, and there is no problem with charging.
Nice cord. Not the first, not the last.
Delayed for 5 days. Thank you for not losing ukrmail. The cable is dense, the connector is inserted tight and keeps perfectly. The new 4000 battery charged in an hour is not small.
Satisfied with the goods
Wires of very high quality, a model in a silicone braid I have been using for 3 years (during this time, 2 native Samsung cables died). In such a hard braid, he probably will not be killed at all.
Product exactly as described! Thank you very much!
На вид качество хорошее, доставка быстрая
Ekibastuz fast alien
Ordered 04.05.2021, sent 04.05.2021, came on 18.05.2020. The cable is tightly included in the connectors, there is nothing to load for now.
Produto exatamente como o anúncio e veio muito rápido. Recomendo muito o vendedor.
Cables ugreen has high quality, recommend eyes closed.
Лучшиее Просто с доставка храмает из за Латвии
Already the fifth wire, I bought myself and my friends asked, the wire is better than those from Xiaomi, less current loss. Recommend karoch
Excellent quality! Pleasant and tactile, and in appearance. I ordered it several times and myself, and in the family, I change only because the white braid was slightly polluted from the hands for several years, and it works immediately after the purchase. Nothing broke a year for 2-3 daily use. This time delivery to Minsk-2, 5 weeks, earlier was longer,
Все хорошо. Спасибо продавцу.
Great cable. Fast charging works.
The product is of excellent quality, fully corresponds to the description.
is a great purchase. I'm glad I bought it here.
Thanks for discount! I finally get it! Love it so much!
Thank you, everything is gorgeous, well done
I am very satisfied
Заказ шёл до Латвии 2.5 недели. Товар соответствует описанию. Заказываю не в первый раз.
The order went to Latvia for 2.5 weeks. The product corresponds to the description. Quality is good, I order not for the first time.
The order came quite quickly, within 15 days of the order. Everything is done very qualitatively. Cable in the fabric shell. Charging speed from Power Bank with good current level.
The order came quite quickly, 15 days since the order. Everything is done very qualitatively. The charging process is normal. Tried to charge from power bank. Data transfer rate is good.