SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Watch very beautiful as AD. Super fast. Recommend!!
After some days seems very good
Часы соответствуют описанию, пришли заряженные 80%, всё работает, подключился без проблем. Спасибо продавцу.
Very fast shipping received in 4-5 days work perfectly value of money
Thank you very much satisfied with the product and I congratulate you on the guarantees you give to the user I will certainly follow buying
Excellent product, very good quality arrived in Peru in 22 days, all in perfect condition 100% recommended
Kaliteli saat. Beğendim. Satıcı çok ilgili.
Watches are cool. Like everything works. I did not like that there is no QR code in the clock itself, only on the paper. Ooooooo long sent, somewhere 11 days. Delivery just over a month in Mo. packing is bad.
I liked the watch, for such a price just fire. About the sensors: the Pulse shows exactly. 3 times measured with the omronov tonometer, always coincided. Blood pressure, vrët (shows lower than tonometer). I can't say anything about oxygen in my blood, compare it, and so it shows. I had 96 to 100 in the evening. About the Russian language in the menu of the clock, that is it! Download the app by QR code in the instructions pair with the phone and all the time, the clock is synchronized language Russian. The app itself is also Russian. Quite convenient, you can customize everything you need. Screen quality, colorful. I liked it. Time can be viewed without pressing the button, just turning the hand with the watch. Sensitivity is adjustable. I did not like it (not cretic) that they do not make any sounds in the clock! Only vibration. Before these were the deshmanian watches, so they were flying melodies. Shipping is long, but it is our mail. A week only at customs spilled. Packing standard. Sent the store would very much
Item as described. Fast shipping.
Very good arrived early
It fits very well and the watch it is exactly as the image. Works great.
simplesmente perfeito , já é o segundo que eu compro .
Object very nice and easy to use. Recommended
Good smart watch.
Conform to the description! Very nice watch! And practical
Very good-original and quality.
perfect tanks so much nextime
Product exactly as described, very fast shipping!
Clock fire all works app immediately at Russian. Although they went very long.
Fast shipping. The goods correspond to the description, the phone connected without problems, steps, the pressure changes everything.
Perfect service from COLMI
The order was sent to another address by which Chile Post returned to the store, the corresponding dispute was made and the refund was made, I'll buy it again because I really like the product offered anyway thanks to the seller,
I am very satisfied, before buy colmi contacted the holder that carefully removed all my doubts about the operation product. Already wore the Sky 6 and wore the H band. The app recognized automatically Sky7. Beautiful and elegant, but not yet used other functions
Great finish. Excellent product and delivery in 12 days. Super fast
Very good description
For hours I'm happy. for such a price top. everything is responsible for the description.
High efficiency store! Bought on 20 May. Arrived on 28 May. With only 9 days received the order. Great watch. Colmi a brand I highly recommend. A beautiful watch. Thank you AliExpress, back to buy.
Very beautiful, good quality, enjoying only hope is durable.
Had it for a week now, it works well. no problems at all. nice feel to it
Quality Watch, the sensors work very well. Be careful do not go under the water
Product 5 stars
Very beautiful watch, arrived very fast.
Perfect, delivery on time. Excellent quality
Só não gostei do menu. Não achei muito intuitivo pelo valor dele
nice useful product. as described, good price, good value for the money. I would recommend.
For this order was fast, but have two order Watch zeblaze before and not anything
First wrazenie positive. See the time use.
The castle is denied. All the reviews are given. All right, Raju. Local company; 3 China-Post of Latvia, by stolen accommodation-Ukrposhta at 18 dibs